PR Examples website

The UK’s Top PR Blog, PR Examples, has a new owner

PR Examples was created in 2011 by Rich Leigh, and will be familiar to the industry for listing the best examples of creative PR stunts, campaigns and events. It has also topped the Top 10 UK PR Blogs several times and was recently a finalist at the Vuelio Blog Awards 2017.

In January, Rich sold PR Examples to James Herring, who is the co-founder of top PR agency Taylor Herring. We caught up with James to talk about the agency, which you can read here, as well as Taylor Herring’s acquisition of the top blog in the UK. He told us about the blog’s rebrand, the problem with car and perfume ads and how he sees PR Examples evolving.

What drew you to PR Examples?
I’ve always been a fan of PR Examples, in fact a week or so before it went live, I launched a Tumblr site, called Stunt of the Day, which did kind of the same job. Rich Leigh, who has become a pal of mine, called me up and said, ‘You won’t believe it but I’m literally on the brink of launching PR Examples!’

We both had a keen, geeky, likeminded interest in collecting up great brand work and curating it somewhere. A place where anyone working in comms can dip in to see how different brands are using creativity to land a message or solve a client problem. Rich got in touch at the back end of last year and said, ‘I think it’s time for me to move on’ – his agency has been going from success to success – and for us it was a bit of a no brainer really.

Big credit to Rich for building the foundations of a resource that’s well-used by agencies and in-house teams.

How was the rebrand gone?
The rebrand seems to have gone down well; we modified the logo and some parts of the site – mostly we focused on making it fully responsive so it would work as well on mobile as it does on desktop.

We also paid some attention to the newsletter and had a growth spurt in the newsletter subscribers; we’re now approaching 7,000 which is encouraging. Plus, we have around 60,000 unique readers a month.

Not everyone in the industry is going to be interested in the type of content that’s on PR Examples, so if you work in City PR it’s probably not for you and if you work in Internal Comms you probably have other challenges. We know we’re not for everyone but it’s a fun project.

As an agency, we’ve always started the morning by saying, ‘Who’s seen something good?’ and in our morning paper review, we’ve always been spotting work, campaigns and ideas that might inspire and fuel what we do. It wasn’t too much of a stretch to turn that into a quick 200-word blog to share with our readers.

PR Blog stories

In terms of the content and contributors, have you changed anything?
Rich is still one of our contributors, though he hasn’t actually been very active of late so I need to name and shame him for that! There are three or four people at Taylor Herring who are regularly blogging at the moment. We change the team working on it from time to time, but we’re also talking to other agencies to get them involved as well: W Communications have put two people forward, as have Frank and Premier.

The end goal would be to have a regular team from a broad range of disciplines and sectors who were regularly contributing. Our next challenge is to index the work so people can easily find stuff. So, if you work in retail and you want to see what creative campaigns supermarkets have done of late, it would be easy for you to find them.

We came up with a groanworthy word for this the other day – a ‘Newseum’ of great creative campaigns.

Ultimately, the thing that makes the work that appears on PR Examples different to what you may see on other trade sites is that it has cut through into through the news cycle or generated good engagement on social.

So, it’s definitely not about beautiful car adverts, which – along with perfume ads – are the worst kind of advertising there is in my opinion.

Why?
OK this is a generalisation but there’s no innovation in car and perfume ads. They live in a weird, vapid, self-obsessed world that is of no interest to anyone but themselves.

We’re interested in campaigns that have cut through into the news cycle and have got people talking. We’re looking for something that’s different or surprising.

Have you got an example?
One of the Chinese National Parks put a shop halfway up a climbing wall on a mountain, which someone from the agency spotted in Metro and asked, ‘Do you think it’s a PR stunt?’ And it was! And, even better, no one had spotted it for that. The story had a mountain, rock climbers and a shed bolted to the cliff face where you can purchase bottle of water or energy bar. A lovely creative idea and that’s what the site’s about. Celebrating cool ideas.

Chinese national park PR stunt

With other agencies contributing, will you ever get to a point where you stop them writing about themselves, if it’s too advertorial?
I think people are generally self-aware on that kind of content. No one feels comfortable blowing their own trumpet. We’re interested in the inside story – how you came to the idea, the barriers and challenges. That’s what would make it different. We, at Taylor Herring, need to work out how we’re going to do that too. We have to resist the temptation to talk about ourselves too much but I think we’ve managed to tread the right side of the line so far.

We’d actively welcome agencies or in-house teams to write a first-person, inside track account of what the campaign was like to work on.

Is PR Examples driving business to Taylor Herring? Is it making money like your other site The Poke?
It’s not been built to drive business to Taylor Herring – in fact the link is hard to find. It’s buried at the bottom of the FAQ page. The discipline of scouring the internet every day to find creative work is very valuable to us and our daily work. Analysing and scrutinising those kind of projects gives you a good insight into what does and doesn’t work.

Our video production company, St Mark’s Studio, has become the temporary sponsor of the site because we’re hoping other agencies, in-house teams and brands might need some help creating low cost entertaining video content. Which is what St Marks is set up to do.

We originally took on PR Examples because we thought it might be a good fun thing to do and we are in the business of being fascinated by creative comms.

Currently St Mark’s is sitting in that sponsor slot. However, there are enough service providers in the industry that could potentially step up and help us meet the running costs. It would be nice to think our newsletter could have a sponsor and we could work with companies on native content editorial, things like that.

PR Examples, at this scale and with its number of page impressions, is quite easy to manage.

We decided we’re not going to try and monetise it for the first 12 months, we’re just trying to make it good.

If people like it, we might be more ambitious.

Final Word?
We are actively looking for new contributors – so interested parties should get in touch. They can blog as little or often as they want to.

 

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Love My Dress

A Spotlight with Top Wedding Blog, Love My Dress

Love My Dress is written by Annabel Beeforth and was recently ranked in the top 10 UK Wedding blogs. Created after Annabel’s own wedding in 2009, Annabel not only helps couples create their own perfect day but also writes about the importance of love and the value of marriage.

We caught up with Annabel to talk about the success of her blog, the Royal wedding, using social media, working with brands and the wedding blogger industry.

Love my dressWhat makes your blog successful?
I think it’s a few things, but broadly it’s our consistent approach to the story and not just the images. In a world that is so image driven, we have always understood the need to tell the story too and our readers are constantly feeding back how much they appreciate this. We have always taken pride with the sensitivity with which we handle every wedding we share. We’re incredibly privileged to have been allowed access into these intimate moments in people’s lives.

Secondly, closed Facebook groups have had a phenomenal impact on the relationship we have with our readers. We have a really close connection to our audience now – this connection has helped us develop trust so that when we need to gain feedback or survey the community, time and effort is given willingly. Without realising it initially, we were creating a community of Love My Dress ambassadors in establishing these groups. We absolutely love being able to dip in each day and catch up with our reader’s wedding plans.

Also, we’ve always shown absolute loyalty to the wedding industry. My husband is a graduate in fashion design and formerly had his own design business. It was back in 2000, when social media wasn’t a thing, and having been through that experience with him has, I believe, given me a deeper insight into the challenges faced by small design/artisan business owners. He has also taught me so much about craftsmanship, the quality of design etc.

We are constantly trying to innovate. We’ve just spent months recreating our wedding directory from scratch and believe that our resource will set a new precedent for directories of its kind.

There are a lot of market forces at play right now that are making it difficult for many businesses to find their groove and thrive in our industry – showing these businesses support when they most need it is absolutely vital. For example, the full impact of Brexit has yet to seen but it’s going to have a potentially enormous and damaging impact on many small businesses in our industry – boutiques, for example, relying on shipping in designs from overseas; the import taxes and duties could end up crippling their cashflow. I’m absolutely passionate about supporting our industry and the wealth of creative and entrepreneurial talent within and I think this passion shows through in Love My Dress.

Also, the efforts we are making to increase the diverse nature of our site content is becoming increasingly more important. It’s a timely comment given the imminent marriage of a member of the Royal family to someone who is mixed race, but inclusivity and representation of women/people of colour on sites like ours is SO important in 2018. It’s absolutely not acceptable to have to scroll and scroll the Instagram feed belonging to a site like ours to find a person of colour.

You would be surprised how many major wedding publications/sites/Instagram feeds have no representation of women or people of colour on their Instagram feeds at all. We are working really hard to make those who feel marginalised within the wedding media world feel more included. This doesn’t just extend to people of colour but people with disability and LGBQT community too.

What’s your favourite part of a wedding?
The ceremony always gets me. These are intimate moments in people’s lives and how they choose to use the ceremony to publicly commit their love to another both fascinates me and fills my heart.

What’s your favourite kind of wedding?
I generally avoid the term ‘theme’ like the plague when it comes to weddings! It just isn’t a word that aligns with the way we present weddings to our readers – feels all a bit too ‘fancy dress’.

My favourite weddings, however, are always the most honest ones – the ones where the couple tailored the day as a true reflection of themselves and who didn’t overlook the reason they were marrying in the first place. I love intimate family weddings – children running riot, joy and laughter captured on camera in natural, non-posed fashion. They are always my fav.

How many weddings have you been to?
Actually, not that many! The last one I attended was in 2012! It was that of a disabled bride who documented her wedding planning journey through Love My Dress. It was an absolute joy and pleasure to be there on the day to see her exchange her vows with her fiancé.

Has wedding planning changed with the rise of social media?
Social media is the perfect platform for those seeking wedding inspiration as it’s so visually driven, but it can be a bit of a double-edged sword. Having so many ideas so easily accessible on screen can be both wonderful and utterly overwhelming at the same time. In fact, I personally feel the whole scene is rather saturated.

Pinterest and more so, my fave, Instagram, have revolutionised the way couples are planning their wedding. Many couples are finding suppliers through Instagram which is why it’s so important we show love and support to our clients through this powerful social media platform.

How do you work with brands and PRs for your blog?
There are, in my view, a small handful of excellent wedding PRs in the UK and I think that on the whole, most of them now realise that sites like Love My Dress don’t work in the same way a traditional print outlet would – we can’t, or at least, we don’t, offer free editorial. We’ve worked really hard to build our social following and create a site that is read loyally and believe that is worth paying for. But when the PR gets it, it can be a marriage made in heaven. We’ve worked with some absolutely wonderful clients thanks to successful partnerships with some great PRs. On the whole, PRs have, in our experience, provided access to an artisan/independent part of the market that we take great pride in supporting – artisan jewellers and independent dress designers for example.

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What are the best campaigns you’ve collaborated on?
Jenny Packham, Pronovias, Goldsmiths, Emmy London for H Samuel Jewellers.

What do PRs always get wrong?
I think these days there really isn’t room for the kind of mass, depersonalised mail out that will always inevitably get binned. I will always take time to read a tailored PR pitch and respond, even if it means the pitch was unsuccessful. If it looks like the PR has made an effort to get to know us and truly consider the brand match with their client, then I appreciate that. Emails that arrive with a ‘Hi!’ or ‘Hello,’ and no name are always a big turn off as it suggests no effort has been made to get to know us. Why should we take any time considering and responding if this is the case?

What do you call yourself (blogger/influencer/content creator etc)?
To be honest I’ve been trying to veer away from the terms ‘blog’ and ‘blogger’ for a couple of years now because I don’t believe they truly reflect what we do now. We were definitely blogging back in 2009/10, but these days, we’re editing our own online platforms, creating content, establishing brand partnerships and innovating as best we can as we continue to pave a path that has never been trodden before.

I more often than not refer to myself as Editor – but even then that doesn’t truly capture the full extent of my role. Though the term ‘influencer’ sometimes irks me, I will use that too because I think in today’s social media vocabulary, most people understand this represents a site or individual with a significant following in their niche, which we undoubtedly are.

What other blogs do you read?
The Pool (though sometimes it’s editorial approach to weddings and lack of support for the wedding industry leaves me feeling really unhappy), A Playful Day, Blogtacular and Me and Orla.

 

Annabel and Love My Dress are both listings on the Vuelio Influencer Database along with thousands of other bloggers, vloggers, journalists, editors and opportunities. 

Brexit secretary

Political Headlines – Brexit white paper, illegal customs plan, Carillion collapse and Windrush

Today’s Political Headlines include the promise of a Brexit white paper, a potentially ‘illegal’ customs plan, the Carillion collapse and the Windrush scandal. 

Government promises ‘significant’ Brexit white paper
The BBC reports the Government has claimed a new white paper on Brexit to be published before the EU summit in June will be its most significant publication on the EU since 2016. David Davis has told colleagues that it will include ‘detailed, ambitious and precise explanations of our positions’.

Customs partnership plan might be illegal
The Times claims that David Davis has told Theresa May that her preferred plan for a customs partnership with the EU could be illegal under international trade law. The Attorney-General will provide an urgent legal opinion to the Prime Minister before the Cabinet makes its final decision and will also consider the alternative ‘max-fac’ proposal, which critics have claimed the WTO might also challenge.

Carillion collapse blamed on ‘rotten corporate culture’
The BBC says that a report has blamed the collapse of Carillion on a ‘rotten corporate culture’ for which its board is culpable. The report by the Commons Work and Pensions and Business, Energy and Industrial Strategy Committees also calls for the break-up of the ‘big four’ audit firms.

63 wrongful removals linked to Windrush scandal
The Guardian reports that Home Secretary Sajid Javid told the Commons Home Affairs Committee yesterday that his department had identified 63 cases of wrongful removal connected to the Windrush scandal, and that this number could increase.

Scotland denies consent for EU (Withdrawal) Bill
As the Financial Times reports, yesterday the Scottish Parliament voted to deny consent for the Government’s EU (Withdrawal) Bill. Government compromises were enough to win support for the bill in the Welsh Assembly. The Government has made clear its intention to override Scottish objections.

Committee reports criticise Government energy policy
The BBC says that two committees have criticised the Government’s energy policies. The Commons Environmental Audit Committee found that investment in clean energy has dived, while the Commons Public Accounts Committee has found that policies to encourage clean heat have failed and often produce dirty heat.

Gove says that Conservatives need to find new economic arguments
The Daily Telegraph reports that Environment, Food and Rural Affairs Secretary Michael Gove told a Centre for Policy Studies event that the Conservatives need to find new economic arguments to win over young people, rather than relying on Thatcher’s reforms and comparing Corbyn to Venezuela.

Johnson claims Iranian nuclear deal still ‘has value’
According to The Sun, Foreign Secretary Boris Johnson claimed last night that the nuclear deal with Iran still ‘had value’, as he held crisis talks with European and Iranian counterparts in an attempt to save the agreement after the USA pulled out.

Find out more about the benefits of Vuelio political services.

Vodafone

Vodafone’s #SleepLikeAHero fights cancer

A new campaign from the Vodafone Foundation is harnessing the power of people’s smartphones to make a supercomputer to fight cancer.

DreamLab is a new app that anyone can download onto their phone. Vodafone is working with Imperial College London and is encouraging people to leave the app open while they sleep. The app will become part of a virtual supercomputer, which will be able to process billions of calculations needed for cancer research.

One PC running 24 hours a day would need 300 years to process the data required; 100,000 smartphones running DreamLab six hours a night could do the job in three months.

This is based on the same technology that has been hitting headlines recently for blockchain currency – but seems to be the first time a collective supercomputer has been used (voluntarily) for a good cause.

#SleepLikeAHero was launched with Star Wars’ John Boyega, who gets the call from his agent to be a hero. Check out the campaign video below:

Data will help Imperial College London match genetic profiles to cancer treatments, helping to find new combinations of existing drugs and ultimately enabling tailored treatments for patients. As a touch of genius, the data will be free for Vodafone customers – not eating in to their precious packages.

The campaign was created by Mischief PR and has already scored coverage across national print titles and online.

You can download the DreamLab app – and help fight cancer – on the Apple app store or the Android Play Store.

Taylor Herring

Breaking the news cycle: Taylor Herring’s James Herring

James Herring and Cath Taylor founded Taylor Herring 17 years ago, and were joined shortly afterwards by Peter Mountstevens, who runs the agency alongside the co-founders. Taylor Herring has grown into one of the most well-known consumer PR companies in the UK, and is regularly recognised at leading industry award ceremonies. 

Specialising in ‘breaking the news cycle’, Taylor Herring’s creative is often seen on the front page of newspapers and is likely to be filling up your news feed. In an exclusive interview, we spoke to James about the agency, his recent purchase of top PR blog PR Examples and his secret to award success.

Taylor HerringHow did the agency start?
We started by mainly representing media and entertainment clients. It was back in the days of digital TV, so there were digital channels launching weekly, which were all stuffed with ‘acquired programming’, effectively repeats from mainstream broadcasters. There were also video games companies and music brands, and they were all interested in us for the same reason – they wanted stories that could break the news cycle, rather than stories that just sat in the TV pages or showbiz pages. So, from the beginning, Taylor Herring embarked on a journey of creative news generation to produce disruptive campaign ideas that would get people talking.

As a result of that process, I’m really proud of the work that we have delivered for UKTV and their channels – we work incredibly collaboratively with their in-house team.

For the first five or six years, we were very TV focused. We launched some pretty famous shows like Big Brother and the Apprentice, and worked on shows like The Inbetweeners and Doctor Who.

What surprised us was that these entertainment campaigns led to a lot of consumer and FMCG brands come knocking offering work!

We still do a lot of TV and entertainment work – in the last 12 months we’ve worked on Star Wars, Game of Thrones and we still work on The Apprentice – but we now have an burgeoning client list from the Consumer brands sector, from all walks of life, including easyJet, Samsung, Pimms and Greggs. We have a very diverse client list.

So, it’s your style of PR they’re after rather than the sector?
That’s correct. A typical client would have a switched-on in-house press team that knows their sector backwards. Where we come in is to get that story moving further up the paper, to the home page, or into people’s social timelines. We work hand in hand with those in-house teams, trying to build a campaign that’s colourful, engaging and impactful. More often than not, great content is at the heart of the work – to help the brand really stand out. Video, pictures or an event element – whatever does the job best. It’s all about getting attention and standing out from the crowd.

I guess we’re attention seekers – professional attention seekers.

In terms of the agency set up – how many people do you have and what do they do?
There are about 20 full time staff, which I think might surprise people. We have an incredible freelance production team of regulars which probably takes our squad up to 30.

Without doubt the nature of what we do has changed dramatically, and video has been a big driver for growth for us. In 2017 we made about 65 films for clients, so in January this year, we launched a new production company called St Mark’s Studios. The idea of St Mark’s Studios is to create short form, engaging video content for social newsfeeds. It’s stuff that the big national online news sites should be delighted to have because it’s great content. It is delicately branded, not too self-serving and editorially crafted. It’s also content that can be used on clients’ own channels as well.

We are now very much open to working with other PR agencies – shooting video content for them in a white label fashion.

I suppose this is a new phenomenon – it wouldn’t have been possible up until recently because there wouldn’t have been the demand for it?
Absolutely right – particularly because so many publishers are dependent on the likes of Facebook to power their traffic. Last year there was a gold rush among the bigger newspaper publishers to get into Facebook, when it announced the algorithm would positively prioritise video content. It meant that the more native video content you put on your page, the more reach you got and your other content was more likely to get through.

We used this for our most recent piece of activity for Game of Thrones and Sky Atlantic, where we put White Walkers on the street on the day of launch. We made a 60-second video that captured that experience, subtitled it and made sure it wasn’t too heavy on the branding. In total, I think we had about 25 million views across all publisher platforms – and part of the reason it worked so well was they didn’t need to edit our content at all.

We’ve all heard these stories about certain online sweatshops where poor journalists are banging out nine or 10 stories a day. These poor people don’t have time to pick through a 700-800 word press release so we’re trying to make that easy for them. Journalists are busy and not very generous with the amount of detail that clients would like to see in their stories. The beauty of video is you can bring a richness to the story that you wouldn’t otherwise have.

And you get to control it in its entirety?
Exactly right. There are a gazillion metrics we now have as we try to work out what the formula for proper measurement for this stuff is, but there is one simple measurement of success: getting a completely branded piece of video content into a newspaper’s media player or natively on their social channel. It’s incredible the amount of branding and detailed messaging that are delivered in video, which is why we’ve invested in it. You can’t put a price on the value of that.

Are you bypassing the ‘middle man’ journalist?
Yes, sometimes we are. But not in all cases. You often find the person who is in charge of selecting what native video content goes onto a newspaper’s Facebook page is actually much easier to reach than trying to sell a story through the news desk. If video content performs well there, they will often write that up as a story too, embedding the video in their player.

We can go to the publisher’s social media team, who are in the business of marketing their brand, and say: ‘Tomorrow, we are going to be announcing that we’re doing this incredible thing in London – here’s all the footage, feel free to add your own headings and captions’ – we’re helping them do their job and it’s really that simple.

‘Will people share this’ is probably the question you’ll hear people ask at Taylor Herring more than any other because it’s the same question you’re going to hear the news editor at the Mail Online ask when he receives our press release and pictures.

To that end, we became fascinated with becoming publishers ourselves.

What do you publish?
About seven years ago, we launched The Poke, which has always targeted the bored-at-work market. If you haven’t seen it, we track the trending stories of the day and what we’re really interested in is what the internet has to say about them. So, what have the good people of Twitter got to say about Eurovision? What’s the chatter on Reddit about that movie release?

We’ve grown so it now has a pretty big audience! It’s fair to say it does bounce up and down but in some months we’ve had six million unique users reading our content, 70% from the UK. I think, like other publishers, we’ve benefitted from the Trump Bump quite a lot. We live in a world where for the first time in my living memory, politics is more interesting than show business. It’s incredible, if not terrifying, entertainment on a daily basis.

I think by doing the Poke and understanding how to get content out there via social channels, we have become better at making content for our cleints. So how a post is titled, how it’s optimised for Facebook and what the picture is – without a decent picture and an intriguing headline, stories struggle on Facebook and Twitter.

The Poke was a bit of a hobby for me and Jasper (Jasper Gibson is co-founder) but we now have a news editor, John Plunkett, of Media-pages-of-the-Guardian fame, and we have a network of freelancers who are contributing. It’s a great, fun little hobby that ticks along in the sidelines and pays its way.

So, when the opportunity to acquire PR Examples came along, it felt like a logical step.

Read more about Taylor Herring’s acquisition of PR Examples in the next part of our interview, coming soon! 

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Want to take part in a spotlight? Get in touch with Jake O’Neill

Jacob Rees Mogg

Political Headlines – Rees-Mogg, Labour’s Brexit and the Home Office

Today’s Political Headlines include May’s confrontation with Rees-Mogg, Corbyn ruling out a Norway-style Brexit, MSPs to vote against Brexit and the Home Office accused of shambolic incompetence. 

May confronts Rees-Mogg at customs meeting
The Times claims that Theresa May ‘confronted’ Jacob Rees-Mogg at a meeting about customs after Brexit. The Prime Minister was meeting backbench Conservative MPs to outline the options for customs post-Brexit when the clash happened, with one Conservative MP saying that May ‘slapped him down very hard’. The Daily Telegraph claims that May admitted to MPs that negotiations have reached an ‘impasse’ as neither of her customs plans will work, increasing Eurosceptics’ fears that the transition period will be extended. As the BBC reports, EU chief negotiator Michel Barnier has warned that Brexit talks have made ‘little’ progress since March.

Corbyn rules out Norway-style Brexit
The Guardian says that Jeremy Corbyn has told Labour MPs that the party cannot consider a Norway-style Brexit, which would leave the UK as a ‘rule taker’. John Mann, who warned that Labour would lose seats such in his Bassetlaw constituency if it ‘watered down’ its Brexit position, said that the strength of feeling from other Labour MPs had killed off the EEA option. However, The Sun claims that Shadow International Development Minister Preet Gill has ‘risked the sack’ by calling for a ‘people’s vote’ on the final deal.

MSPs set to vote against EU (Withdrawal) Bill
The BBC reports that MSPs are set to formally refuse to give the Scottish Parliament’s consent to the EU (Withdrawal) Bill. The SNP are expected to be backed by Labour, Green and Lib Dem MSPs in the vote against the bill. The UK and Scottish Governments have been unable to reach an agreement over devolved powers after Brexit.

Home Office accused of ‘shambolic incompetence’
The Guardian claims that the Home Office has been accused of ‘shambolic incompetence’ after letter written by Caroline Noakes, the immigration minister, appeared to contradict what she told the Commons Home Affairs Committee about when she became aware of problems faced by highly skilled migrants. She claimed that the issue had been flagged up ‘two working days’ ago, but the letters suggest she was aware of the problem in February.

UK could withhold security clearance for firms working on Galileo
According to the Financial Times, the UK Space Agency has written to 13 British companies working on the EU’s Galileo satellite navigation system, warning them that the Government could withhold their security clearance to work on the project. The letter described the move as ‘a necessary consequence of the position taken by the European Union’.

Leaked letter shows incentive for benefit assessors to squeeze in more sessions
The Daily Mirror reports on a leaked letter which shows that disability benefit assessors employed by Atos have been given £50 rewards for fitting extra sessions into their day, which MPs fear could lead to tests being hurried and poor quality. Frank Field, Chair of the Commons Work and Pensions Committee, had written to the firm, asking it for more details.

Lords vote to start second part of Leveson inquiry
The Daily Telegraph reports that peers have voted to order the start of the second part of the Leveson inquiry of press standards, defying a vote by MPs last week. As a result, MPs will have another chance to vote on the issue, which the paper claims may be as soon as next Tuesday.

East Coast rail franchise to be terminated ‘in days’
The Financial Times reports that the Government will terminate Virgin and Stagecoach’s contract to operate the East Coast rail franchise ‘in days’, following heavy losses. Transport Secretary Chris Grayling has the option of temporarily nationalising the line, or negotiating a not-for-profit management agreement with the existing operator.

Find out how Vuelio political services can benefit you.

ethnicity recognition

AI and ethics

Artificial technology has been in the news recently, for all the wrong reasons. Google naively showed off the functionality of its new Duplex AI, while NtechLab has announced a new product to identify ethnicities (unfortunately not a joke).

Google Duplex
Google Duplex is a new AI assistant that can handle tasks over the phone. That’s right, Duplex is able to make phone calls and book appointments on your behalf. Sundar Pichai, CEO of Google, showed the assistant off at its I/O developer conference, including a recorded example of Duplex calling to book a haircut:

In the clip, Duplex is shown to be indistinguishable from a human on the phone. The crowd, unsurprisingly, loved it – even whooping when the AI sounds most human saying ‘Mmm-hmm’ to acknowledge a point made by the hairdresser. It’s not surprising, this is Google’s I/O developer conference – for these people, super advanced AI is a great achievement.

Unfortunately for Google, a number of people and news outlets have now raised concerns over not being able to tell the difference between people and computers.

What Google failed to mention is that the AI would identify itself, so the person on the other end of the phone would know it was chatting to a robot – but even that throws up questions and concerns.

What if the AI doesn’t understand a question it’s asked, or an accent? How many times is a vendor likely to repeat themselves or reword queries if they know they’re talking to a machine? And what does it say about society that people are now getting machines to book haircuts on their behalf?

Google suggests it can be used by businesses to automatically take bookings, though how many people want to call up to book a table at a restaurant and be handled by a machine?

There’s also concerns over the data Duplex gathers on individuals – for this to work you have to tell Google an awful lot about what you want booked, when, when you’re free, alternative times for the appointment, the details of what you’re booking and why. Under the GDPR, if this data is processed by Google then you have to be informed – imagine the conversation with your AI assistant if they have to explain all the ways the data will be used!

Recognising ethnicity

ethnicity recognition
The other ethical AI story is even more concerning. Russian NtechLab is a group of experts in the field of deep learning and artificial intelligence; the website states they ‘like to invent algorithms which work in unconstrained real-life scenarios’. The only listed product so far is a facial recognition tool.

It’s the ‘coming soon’ section that raises concern, with a product called ‘ethnicity recognition’. There’s no further information, but the image suggests it will identify people’s ‘ethnicities’ based on their faces. It’s not clear why this would EVER be needed, nor how it could ever be accurate.

As Forbes points out, it’s amazing that these companies are able to create such tools, without seeing the ethical issues that are more obvious to those that don’t work in tech. Socialogist Zeynep Tufekci said: ‘Silicon Valley is ethically lost, rudderless and has not learned a thing’.

Artificial intelligence is not bad, it makes all of our lives easier every day and, as the CIPR’s ongoing #AIinPR study shows, it’s of great benefit to the PR and communications industry. When developing AI functionality, companies need to consider their responsibilities towards data subjects and clients. The GDPR comes into force on 25 May and the automation of data, for the benefit of AI, will be under more scrutiny than ever before. It’s hard to see how an ethnicity recognition tool will pass the new stringent regulation requirements.

As for Google, the whole company is built on AI and for the most part, people are not concerned. Where Duplex has fallen down is by being too real. We’re not in Blade Runner* – society just isn’t ready for a world where it’s impossible to distinguish between computers and people, fiction and reality. At least, not yet.

 

*Insert your own favourite popular 80s’ sci-fi film here.

Politics on Sunday – Brexit and Tessa Jowell

The Sunday political shows were dominated by two topics: the death of Tessa Jowell and Brexit.

Environment Secretary, Michael Gove was the most high-profile guest across the shows and he provided the biggest talking point by saying Theresa May’s post-Brexit customs plan has flaws.

The plan the Prime Minister is proposing would mean the UK has the same tariff on goods as the EU, but business will be able to claim back the difference if the rates in Britain are lower. Nick Robinson (standing in for Marr) asked Gove whether he agreed with Boris Johnson’s assessment that the arrangement proposed is crazy.

Gove said no model exists like the one being proposed and this immediately raises questions. Gove wants the Government to ‘crack on’ with finding solutions to these problems. Robinson asked Gove whether it was a possibility the transition period could be extended past December 2020; he answered, ‘I don’t believe in an extension’. He was also asked whether he thought the Brexit process was a shambles – unsurprisingly he replied it is not.

Arch-remainer Nicky Morgan appeared on Peston and she was not complimentary to either of the deals proposed. Morgan told Peston more information is needed on the matter but that the maximum facilitation deal relies on technology which does not yet exist and causes problems around Ireland. Morgan offered some hope to Theresa May by saying the Prime Minister could still offer a trade deal that would be accepted by the vast majority of the House of Commons if she stopped trying to appeal to the Brexiteers.

The Deputy Prime Minister of Ireland, Simon Coveney also appeared on Marr. Coveney wants the UK Government to come to an agreement on the customs policy so progress can be made on the border. Coveney made it clear that the Irish Government is not flexible on the matter of physical infrastructure on the Irish border. Coveney also said he is taking his lead from Theresa May and not any other member of the Cabinet. He had another warning for the UK Government by saying the Brexit negotiations would face a ‘difficult summer’ if the Government did not stick to its commitments.

Shadow Brexit Secretary, Keir Starmer said the option of a Norway-style deal for the UK would not work for the UK, the reason being Norway has physical infrastructure on its border with Sweden and this is not an option when it comes to the Irish border. Rebecca Long-Bailey also represented Labour on Peston and said no decision has been made on how to vote on a Lords amendment that would see the UK join the European Economic Area and stay in the single market. Long-Bailey said Labour wants to retain the benefits of the single market but through a bespoke deal.

There were many tributes to former Cabinet Minister, Tessa Jowell, who passed away. Alastair Campbell said she was the best in politics and the best in humanity. John Whittingdale paid tribute to her nonpartisan nature saying she wanted things to get done. On Marr, a clip was played of an interview Robinson had conducted with Jowell and it focused on the remarks ‘I am not afraid’ when speaking about the cancer she was ill with.

Check out our Canvas of all the best coverage from the Sunday Political shows here and find out how to make your own Canvas here.

Sunday politics shows 14 May

Tories on insta

4 Instagram lessons from the Conservatives

Last week it was revealed that Conservative MPs had been briefed on their use of Instagram. A comprehensive presentation covers everything from downloading the app to specific dos and don’ts, but what can this guide teach the PR industry?

Published by the BBC, the guide is obviously quite simple in places (MP friendly) but there are key lessons that are always worth reminding ourselves of. Not only does Instagram have a ‘younger audience’, an obvious attraction for the Conservatives, but it also gives a chance to show ‘you are a real person who people can relate to or be inspired by’.

1. Context
One such ‘real person’ is defence secretary Gavin Williamson (of ‘Russia should go away, it should shut up’ fame), who was an early adopter of Instagram. He appears twice under the section ‘Good examples: people’ section, showing both ‘to-camera smiling shots’ and ‘context seen in the photos’ at an event.

Context is vital for any photo posts and the more that can be squeezed into the picture, the less work your caption has to do. Captions are much less likely to be seen let alone read, so for Instagram, the picture MUST paint a thousand words. Bear that in mind when creating a post, you may understand what event you’re at because you’re there, but if it isn’t obvious in the picture, the post won’t succeed.

2. Be playful
Another ‘Good examples’ section but this time for objects. The presentation uses Sam Gyimah’s Christmas post as an example of how to create ‘unique content’ that’s ‘playful’:

Instagram is a young platform and it’s a social platform. Being serious or formal is not really social’s style (with the exception of, perhaps, LinkedIn), so users should try to see the lighter side of life and have fun when creating posts. This is particularly relevant for corporate accounts or senior execs; if they want to appeal to the board or their investors, then social – and especially Instagram – probably isn’t the place.

Another way to be ‘playful’ according to the presentation, is making use of emojis and stickers. It highlights a post from Sir Peter Bottomley, who used the #TBT (throwback Thursday) sticker on an historical picture of him campaigning with Margaret Thatcher.

It may feel unnatural to used such ‘playful’ items in your communications but remember this is about appealing to the Instagram audience. If you want to make friends in a Missouri truck stop, you probably wouldn’t go in dressed like, or talking like, Jacob Rees-Mogg. Instagram is the same – if you want to reach people on Instagram, be more like people on Instagram.

3. Engage
According to the presentation, ‘High engagement = higher chance of attracting more followers’, which is true. It then gives specific examples of engaging, including: reply to comments, like comments, tag people in the text and include your location.

This is basic advice but it’s true. If you want to organically grow your following on Instagram, then comment on other people’s posts, like posts, follow other people, post regularly, engage with people that comment on your posts and generally be an active member of the Instagram community. It takes a lot of work and time, but being big on Instagram can make that work pay off.

4. Don’t post press releases
Instagram is not your newsroom, so it’s not a place for lengthy prose or adverts. The presentation highlights the types of posts that should be used sparingly, including James Cleverly’s quote when appointed deputy chairman of the Conservative Party:

As the BBC points out, Cleverly seems to have heeded the advice and now his posts are more informal.

A beautifully designed advert or company quote next to a portrait of your exec may look good in magazines or on your website, but once again it’s about context (think about Jacob Rees-Mogg at the truck stop).

Instagram is a place for beautiful photos of people, places and objects. It’s not a place for text-filled images or obvious graphic design.

Be you
The Conservative advice may be simple but it’s good. If you want to succeed on Instagram, be personable, be real and be you. Or, don’t be on Instagram.

BBC

Political Headlines – Tessa Jowell, customs plans, MI5 and Russia

Today’s Political Headlines include tributes to Tessa Jowell, doubts around May’s customs plans, MI5 chief condemning Russia and a new Windrush-style scandal. 

Politicians pay tribute to Tessa Jowell
The Guardian reports that politicians from across the political spectrum have paid tribute to Tessa Jowell following the announcement of her death yesterday. The Government has announced it will double its investment in brain cancer research to £40m and introduce a new test for brain cancer in all NHS hospitals, an issue Jowell focused on in the last months of her life, and spoke about to the BBC.

Gove casts doubts on May’s customs plans
Appearing on the BBC’s Andrew Marr Show, Environment, Food and Rural Affairs Secretary Michael Gove, cast doubt on Theresa May’s proposed post-Brexit customs partnership, which he said had ‘flaws’ and had questions about its ‘deliverability’. Labour’s Shadow Brexit Secretary Sir Keir Starmer told the programme that a customs union was the only solution. The Daily Mirror reports that David Miliband will share a platform with Nicky Morgan and Nick Clegg today, calling on MPs to vote down the Brexit deal if it is not good enough.

Head of MI5 to condemn Russia in speech today
The Times says that the head of MI5 is to deliver ‘Britain’s strongest condemnation yet of Russia’. Addressing European security chiefs in Berlin today, Andrew Parker, Director-General of the Security Service, will criticise the country for its ‘flagrant breaches’ of international law, blame it for the Salisbury poisonings and condemn its disinformation campaign. He will also call for a continued UK-Europe security partnership after Brexit.

Khan warns of new Windrush-style scandal
The Guardian reports that Mayor of London Sadiq Khan has warned that the Government may face another Windrush-style scandal, with children and teenagers born in the UK being left without access to education or employment owing to a £1,000 fee to gain citizenship. Khan has commissioned research to understand the scale of the problem and called for the Government to streamline the application process and waive the fees.

Erdogan calls UK a ‘valuable and reliable’ ally
The Times reports that President Erdogan of Turkey has called the UK a ‘valuable and reliable’ ally. He is in London for one of just two foreign visits while he campaigns for elections next month, and has promised to ‘co-operate more with the UK post-Brexit in every field’. He will meet the Queen, speak at Chatham House and meet investors.

Carillion used small suppliers to prop it up, MPs say
The Financial Times says that MPs investigating Carillion’s collapse have revealed new evidence showing that the firm used suppliers to ‘prop up its failing business model’. The final report is due to be published on Wednesday by the House of Commons Work and Pensions and Business, Energy and Industrial Strategy Committees.

Lords warned off attempts to resurrect Leveson
According to The Daily Telegraph, MPs have warned that attempts by the House of Lords to resurrect a second Leveson inquiry would breach the constitution and intensify calls for reform. Jacob Rees-Mogg has claimed that efforts by the Lords to salvage the inquiry would breach a convention which stops peers from ‘wrecking’ Government legislation.

Gyimah calls for the UK to rediscover its ‘spark of genius’
Writing for The Daily Telegraph, Universities and Science Minister Sam Gyimah has called for the UK to rediscover its ‘spark of genius’ and become a ‘science and technology superpower’. Today he, together with Business Secretary Greg Clark, will launch UK Research and Innovation, the new funding agency.

Learn more about Vuelio political services

Five Things: Leveson II, Klout, This is America, Martin Sorrell and #FuturePRoof

This week’s Five Things includes the demise of Leveson II and Klout, Childish Gambino’s This is America, the return of Sorrell and the launch #FuturePRoof.

1. Leveson II – the sequel that refuses to start

Lord Leveson
Leveson II, the second part of the Leveson Inquiry, was already stopped by culture secretary Matt Hancock (“Are you on Matt Hancock?”), at the beginning of March. Now the Government has won a narrow victory against a Labour move to force it to start. Ed Miliband tabled the amendment to the Government’s data protection bill but it was narrowly defeated by 304 votes to 295.

Ed Miliband’s impassioned speech highlighted David Cameron’s previous promise for Leveson II to be carried out. Refusing to give way to other MPs, he also said it was a matter of honour for all politicians and asked the Government, ‘How dare you?’. Hancock responded: ‘The choice isn’t between doing something, and nothing. It is between doing something, and something better.’

Following the defeat, Tom Watson chose not to push for a vote on section 40, which in part would have required publishers to pay legal costs of both parties in disputes no matter what the outcome. This is clearly flawed as both Leveson-backed IMPRESS and press-made IPSO already allow for low-cost resolution.

There’s already suggestions the Lords will push the amendment back to the Commons for a second vote as the first was so close. We might not have seen the last of Leveson yet.

 

2. Out of Klout

Klout ends

What’s your Klout?* Is a question that many people working in social media asked each other seven years ago, but recently your Klout score has gone the way of your follower count on Google Plus. One of the most popular ways of measuring influence online, Klout was founded in 2009 by Joe Fernandez, who apparently built it to get a job at Twitter. It was bought by a private company, Lithium, in 2014 for $200m and on 25 May it will be no more.

25 May, I hear you say, isn’t that date significant for another reason? Why, yes. But amazingly, Lithium failed to mention the GDPR as a factor in Klout’s demise in the official statement. Apparently, Klout no longer meets Lithium’s long-term strategy.

Incidentally, Klout has been used as one of the many metrics that makes up the Vuelio Influencer Score, but thankfully we use such a broad range of complex tools that the loss of Klout will not have a detrimental effect on our unique measurement. You can read more about our influencer rating here.

Klout, on its own, has been criticised over the years for its algorithm which has, on occasion, rewarded questionable people with more influence than others. The secrets of the algorithm may have been forced into the open by the GDPR, but now we’ll never know.

 

3. This is America

This is America

It’s hard to know where to begin with Childish Gambino’s (aka Donald Glover) latest release, This is America. To call it a song is insufficient; the music and lyrics are powerful but that power pales into insignificance when compared to the video:

Articles and essays have already been written on this overnight cultural phenomenon (it’s on 75 million views in under a week). Discussions about the video’s ‘hidden meanings’, from his confederate trousers and Jim Crow references to the Charleston church shooting and ‘Death’ riding a pale horse, have filled social media and the digital press. It’s particularly pertinent following Kanye West’s recent comments that slavery was ‘a choice’.

It also follows Black Panther, which itself was itself a cultural shift but in a Hollywood/Marvel superhero kind of way. What Childish Gambino has done means so much more. It’s a violent, compelling piece of art, that continues to produce meaning with every watch, and it will fuel sections of the commentariat for weeks to come.

 

4. Martin Sorrell to ‘start again’

Martin Sorrell

If only Klout would stick around, we’d be able to measure Sir Martin Sorrell’s when he ‘starts again’. That’s his vow this week, after abruptly leaving WPP. As reported by the FT, Sorrell was speaking at the technology conference in New York and said: ‘I’m not going into voluntary or involuntary retirement.’

As he never had a non-compete clause with WPP, Sorrell is free to set up a competitive ad company and target some of the $16bn business he helped build up over the last 33 years. He already has an idea for a new ad agency model, he said it would be: ‘more agile, more responsive, less layered, less bureaucratic, less heavy’. This is particularly surprising considering WPP’s hugely complex set up has been credited to Sorrell, and he was described as the only person capable of keeping it all together.

Sorrell said he would not wait long until he made his next move, so expect the new agency launch to appear in a future Five Things.

 

5. #FuturePRoof 3

3

Sarah Hall, agency owner and CIPR President, has released the third edition of her hugely popular #FuturePRoof series this week, a special edition marking the 70th anniversary of the NHS. Titled The NHS at 70 with Lessons for the Wider PR Community, the book features 25 chapters from 25 contributors, all of whom either work in or around comms at the NHS.

The health service is one of the UK’s most-loved institutions but is currently facing huge problems in terms of service delivery, funding and staff shortages. The book puts communications at the heart of the solution, championing best practice and excellent innovations to inspire the NHS to carry on fighting the good fight.

#FuturePRoof is also hugely inspirational to the wider communications industry with lessons across every communications discipline from internal comms and employee engagement to using new technology and measuring campaign results.

Find out more about #FuturePRoof online.

 

What did we miss? Let us know on Twitter @Vuelio.

*Me? My Klout score is 46 and I’m an expert in Blogging, Public Relations and Communications. And Buzzfeed, apparently.

NHS

#FuturePRoof: a journalist’s perspective of NHS comms

Following the launch of the third edition of #FuturePRoof, a special edition focusing on healthcare comms to mark the 70th anniversary of the NHS, we are discussing what wider lessons can be learned by the comms industry. In this post, we look at Denis Campbell’s contribution – A Journalist’s Perspective: The Good and Bad of NHS Comms.

Denis Campbell is the health policy editor of the Guardian and the Observer, so he spends a lot of his time writing about the NHS and working with the comms professionals within it. Campbell starts his chapter by pointing out the dilemma of writing such a piece in his position: ‘Why would I say anything at all, lest even a smidgeon of criticism alienates those whose goodwill, determination and professionalism I routinely rely upon?’

He goes on to explain that while most comms officers are ‘superb’, some are ‘unhelpful, unbecoming of their profession and… ultimately damaging to the NHS’. The chapter is important to #FuturePRoof because it’s an honest external opinion given for all the right reasons – to help improve the practices of the NHS.

Campbell breaks down his views, which are clearly lessons for anyone working in communications in any industry:

Be honest and accessible
For Campbell, the NHS needs to be honest about its troubles and not just follow ‘the Government’s fantasy version of events’. This is a broader lesson for comms – honesty builds trust and trust builds relationships, which is the foundation of good PR. When working with the media, if you lie, there’s a good chance they’ll find out the truth and that story will then be much harder to manage.

Campbell’s experience of NHS comms is clearly hit and miss. He writes: ‘I marvel at the effort senior managers and clever PRs put into coming up with entirely irrelevant answers. Do they think that will stop the story appearing?’

If a journalist is asking for information, chances are they have discovered there may be a story in that information. If you block them, it doesn’t mean the story goes away, it just means the journalist has to dig deeper. When presented with tricky media questions, finding out what the journalist is doing and why they want to know certain things, should be a priority, because you’re still allowed to form your answers in the most appropriate way to make your business look as good as it can in the circumstance.

But even if the journalist gives you nothing, don’t stonewall investigations; if it’s delaying the inevitable, be honest and make it part of the story you want to tell.

Have guiding principles
The NHS Constitution has seven principles that guide the NHS in all it does. Campbell is most interested in the last one: ‘The NHS is accountable to the public, communities and patients that it serves… The system of responsibility and accountability for taking decisions in the NHS should be transparent and clear to the public, patients and staff.’

He believes NHS PR practitioners should be bound by this principle – but what about organisations without principles? Many have cultures, objectives and aims – lots of offices display these proudly for all to see. But do we consider them when we’re doing comms? Comms is the voice of the company and should be key in developing company culture, ensuring it informs the way all communications is carried out.

If internal culture doesn’t match external culture, neither will survive for long and ultimately, you’re the bridge between the two.

Working together
Campbell is clearly in favour of the NHS and is keen to see it working in the best way it possibly can. But as PRs and comms, we often think of journalists as the enemy and we suspect they’re out to trip us up. Campbell acknowledges this but is reassuring: ‘NHS PRs’ background and talents lie in communicating. So why not spend more time and put more creative energy into communicating what their bit of the NHS does and who the staff are that make that possible?

‘Why not trust journalists much more to do a decent job and not be so suspicious all the time?’

If we all worked together, were honest and transparent, wouldn’t our industry be a better place, communications run more smoothly and improve the quality of public conversation for all parties?

What do you think about Campbell’s chapter? Can we do more to work together with the media, or do we risk losing control of the story? Let us know your thoughts on Twitter @Vuelio.

#FuturePRoof: The NHS at 70 with Lessons for the Wider PR Community, is highly recommended for both NHS comms pros and anyone else working in comms. It is available online.

Schooling

Political Headlines – grammar school, Brexit, Ministry of Defence and Leave.EU’s breach of election law

Today’s Political Headlines include grammar school expansion, May’s two Brexit groups, Ministry of Defence spending plans and Leave.EU’s breach of election law. 

Government announces funding for grammar school expansion
The Daily Telegraph reports that Damian Hinds, the Education Secretary, will announce today a £50m Selective Schools Expansion Fund, allowing grammar schools to create up to 16,000 extra places over the next four years. He told the paper that grammar schools will be allowed to set lower pass marks in their entrance exams for disadvantaged children and that he was making money available to create new Voluntary Aided faith schools.

May divides Brexit sub-committee into two customs working groups
The Times reports that Theresa May has divided her Brexit cabinet sub-committee into two groups: one working on her favoured customs partnership plans, and one working on the ‘max-fac’ plan favoured by Brexiteers. The Financial Times adds that the Prime Minister has postponed Brexit legislation over fears that she could be defeated and does not expect a breakthrough on customs and border issues next week. The Guardian says that Labour backbenchers are keeping up their fight for Jeremy Corbyn to reconsider his opposition to EEA membership, as new polling shows majority support for a vote on the deal.

Ministry of Defence spending plans criticised by MPs
The BBC says that the House of Commons Public Accounts Committee has criticised the Ministry of Defence’s spending plans for being unrealistic, warning that they could be more than £20bn over budget. The Ministry of Defence claimed that MPs were highlighting an ‘unlikely worst-case scenario’. According to the Financial Times, Labour leader Jeremy Corbyn is to call for foreign companies to be blocked from a £1bn Royal Navy contract, which the paper warns ‘could push up costs for the stretched Ministry of Defence’.

Leave.EU fined for breaching election law
The BBC reports that Leave.EU has been fined £70,000 for breaching election law during the referendum on EU membership. The group failed to report at least £77,380 it spent and a senior figure has been referred to the police. Co-founder Arron Banks has claimed that this is a ‘politically motivated attack’.

Blair called on to apologise for rendition of dissident to Libya
The Times says that Tony Blair is being called on to apologise for the rendition to Libya of Abdul Hakim Belhaj, an opponent of the Gaddafi regime, and Fatima Boudchar, his pregnant wife, in 2014. Yesterday, Theresa May formally apologised to the couple as part of an out-of-court settlement.

MPs to debate votes at 16
The Daily Mail reports that MPs will debate a bill put forward by Labour MP Peter Kyle this morning, which would lower the voting age to 16 and put a polling station in every school. The paper reports that a growing number of Conservative MPs support the measure, with British Youth Council figures showing it has the backing of at least 314 out of 650 MPs.

Hunt and Hammond arguing about NHS budget increase
According to The Guardian, Health Secretary Jeremy Hunt and Chancellor Philip Hammond are in dispute over a funding increase for the NHS. Hunt wants the NHS budget to grow by at least £5.2bn a year but Hammond favours an increase of around £3.25bn. The Prime Minister is expected to announce an increase around 7 July, the NHS’s 70th birthday.

Prime Minister ‘blasted’ by Grenfell families
The Daily Mirror says that families of those who died in the fire at Grenfell Tower have ‘blasted’ the Prime Minister following a meeting. The relatives want new members to be added to the panel leading the public inquiry, with a petition on the topic to be debated by MPs on Monday. However, Theresa May refused to commit herself either way in the meeting.

Do you need Vuelio political services

Brexit

Political Headlines – Brexit deadline, NHS data sharing, Leveson II defeated and BoJo’s commitment to Iran deal

Today’s Political Headlines include extending the Brexit deadline, NHS data sharing, Leveson II defeated and Johnson commits to Iran deal. 

Brexiteers suggest extending transition to break customs deadlock
The Sun claims that Brexiteers, including Theresa May’s former special adviser Nick Timothy and allies of Michael Gove, are suggesting extending the Brexit transition period to break deadlock over customs plans. This would give more time for their preferred ‘maximum facilitation’ plan to be implemented. May was reportedly planning to use a meeting of the Cabinet’s Brexit subcommittee on Tuesday to adopt an amended version of her plans for a customs partnership, but the paper claims that signs of a compromise are emerging.

Government stops forcing NHS to share data with Home Office
The Guardian reports that the Government has suspended arrangements under which the NHS shared patients’ data with the Home Office so that it could identify people breaking immigration rules. Opponents had warned that the policy was scaring some people away from seeking NHS care. The change was announced during a debate on the Data Protection Bill, with the Government accepting an amendment tabled by Conservative Dr Sarah Wollaston (Chair of the Health Committee) and Labour’s Dr Paul Williams.

Labour attempt to launch part two of Leveson defeated
The Guardian reports that the Government managed to narrowly defeat a Labour attempt to start the second phase of the Leveson inquiry in a House of Commons vote yesterday. Digital, Culture, Media and Sport Secretary Matt Hancock hailed ‘a great day for a free and fair press’ but Ed Miliband accused the Conservatives of breaking a pledge to phone-hacking victims and of giving the DUP what it has called ‘a Leveson for Northern Ireland’.

Johnson pledges UK commitment to Iran deal
Foreign Secretary Boris Johnson told the House of Commons yesterday that the UK has ‘no intention of walking away’ from the Iran nuclear deal, despite the USA having pulled out. As the BBC reports, Sir Michael Fallon, Defence Secretary when the deal was signed, said that President Trump’s criticism of the ‘rather flimsy agreement’ was justified.

Tory MPs call for House of Lords to be overhauled
The Daily Mail says that ‘leading Tory MPs’ including Iain Duncan Smith, Bernard Jenkin, Jacob Rees-Mogg and Daniel Kawczynski have called for reform of the House of Lords after it amended the EU (Withdrawal) Bill 14 times. Duncan Smith called for a ‘complete and total overhaul’ while Rees-Mogg said that peers ‘are completely obsessed by the European Union.’

Williamson criticised over leak
According to The Times, ‘senior Conservatives’ and Number 10 have criticised Defence Secretary Gavin Williamson accusing him of playing politics with the Northern Irish peace process and leaking plans to set up a historical murders unit. The Daily Mail reports that service records of troops who served in the province are to be handed over to police.

May to face criticism over Erdoğan visit
The Financial Times says that Turkish President Recep Tayyip Erdoğan will start a three-day visit to the UK on Sunday, meeting both the Queen and Theresa May. The paper says the Prime Minister is likely to face criticism as the visit will be during snap elections which have been criticised by opposition and human rights groups.

Grayling announces digital railway overhaul
The BBC reports that Transport Secretary Chris Grayling is to announce a digital overhaul of the rail network. Network Rail will aim for 70% of journeys to benefit from digital technology by 2033, with new signalling improving frequency and capacity and reducing failures.

Find out more about Vuelio political services and how they can help you. 

FuturePRoof

#FuturePRoof: Cultural Graffiti and Sanctioned Dissent

The third edition of Sarah Hall’s #FuturePRoof, which focuses on communications within the NHS, launched yesterday. The 25 chapters, from 25 authors, provide key insight to both the inner workings of the NHS and to best practice in the communications industry. In this post, we’ll be looking at the chapter by social leadership consultant Julian Stodd, and what comms can learn from cultural graffiti and sanctioned dissent.

Stodd argues that in society, graffiti is ‘a voice that is claimed, not granted’. In our organisations there is ‘cultural graffiti’, which is when opinions and views are shared without fear of consequence. This ‘graffiti’ resides solely on social.

For the NHS, this is perhaps a more obvious phenomenon – sometimes anonymous, often critical but generally constructive doctors, nurses and patients discuss the NHS on social, outside their ‘formal’ space. Sometimes this grabs national headlines, the #ImInWorkJeremy hashtag was used widely when the health secretary criticised doctors for ‘not working seven-day weeks’.

Cultural graffiti is also apparent in other organisations; social has become the platform for office grumbles, unfiltered company news and customer complaints.

Stodd says that formal power doesn’t reach social spaces, ‘where cultural graffiti is scrawled and shared’. As such, organisations cannot control them and instead need to understand ‘social leadership’ and its fuel: reputation.

Social status is based on reputation, which on social is granted by communities. What’s significant is that social leaders don’t necessarily have formal power or any authority in traditional societal structures, so social leaders are easily overlooked or, worse still, underestimated.

Jack Monroe is a prime example – the budget food writer who won her Twitter libel case against Katie Hopkins, often has to explain on Twitter how, despite her social reputation (she has 126K followers), she still struggles to make ends meet. Her social fame and influence obviously does not translate to formal structures, but her social status is unquestionable.

So how does an organisation manage cultural graffiti?

Stodd says organisations need to listen and learn, which is simple enough. But more than that, he says as with real graffiti, organisations should sanction dissent. Graffiti artists know there are places they’re allowed to work, certain shops or spaces where graffiti has been allowed. For Stodd, organisations need to sanction cultural graffiti and understand the stories being told, wherever they’re being told.

We all know that social is the dominant force of storytelling in our society and it should be part of every comms professional’s strategy. Just because Wetherspoons closed all of its social accounts, that doesn’t mean it is exempt from cultural graffiti. The fact it no longer seems to care what’s happening on social could be a big mistake, as staff, customers and suppliers are free to discuss the company and tell their own stories.

Communications is all about telling the story you want to tell and if you lose control of the storytelling process, you lose control of the story. If we take the time to understand cultural graffiti, and how others tell our story, we can regain control of the conversation.

Do you listen to and understand cultural graffiti in your organisation? Or do you think it’s better to ignore the dissent? Let us know on our social space: @Vuelio.

#FuturePRoof: The NHS at 70 with Lessons for the Wider PR Community, comes highly recommended and is available online.

Curiously Conscious

Kindness, convenience and joy: Curiously Conscious

Besma Whayeb is the author of Curiously Conscious, the ethical lifestyle blog that was recently named in the Top 10 UK Green Blogs. Focusing on sacrifice-free ethical living, Besma writes about everything from natural make up to renting clothes. We caught up with Besma to talk about sustainability, working with brands in a beneficial way and technology connecting the green community.

What makes your blog unique?
My blog focuses on ways to live kinder that are convenient and add joy. It’s about being ethical and eco-friendly without making sacrifices!

Will we ever live in a fully sustainable world?
I don’t believe it’s possible to be 100% sustainable, however, there are so many ways we can get close to that. Renewable energy, electric cars, and better distribution of resources will accelerate us to a more sustainable world.

What are the biggest eco/green trends that we should all be aware of?
With Fashion Revolution Week just finished, there was a lot of talk about plant-based leather alternatives, and demanding transparency from fashion brands. Food-wise, more brands are moving towards sustainability rather than vegan/plant-based niches. And beauty is all about harnessing the power of plants to produce makeup that looks good and nourishes skin.

How is technology helping us be more environmentally aware?
Technology has been a brilliant way to connect the green community – no matter where our specific interests lie – and has seen ethical and eco blogging really grow.

Who do you think has the most responsibility when it comes to the environment (individuals/industry/media/government etc)?
Industry can make the biggest, and quickest change, but it’s hard to encourage whole businesses to move away from a focus on profit to also consider people and the planet. It’s why I write to inspire individual changes, and call on brands to take note – our demand for ethics will encourage the supply of better business practices.

How do you like to work with PRs and brands?
I’m particular about the brands I work with, as I’d like them to really benefit from featuring on my blog or social channels. In this way, I like to form relationships with PRs or Brand Reps, and work on a series of posts or sponsored content that is created specifically to achieve a campaign’s aims. I respect they understand their brand’s strengths, and they respect that I understand my audience’s preferences.

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What are your favourite campaigns or collaborations that you’ve been part of?
I enjoyed being a Brand Ambassador for Yushoi last year; my posts were centred around finding balance, which is something I really encourage. I also found working with Fat Face was incredibly popular, especially with their organic cotton ranges, which shows how much demand is out there for ethical high street brands. And a personal favourite has to be visiting MacDonald Hotels’ Monchique Hotel & Spa in the Algarve – a truly five-star experience all round.

What do you call yourself (blogger/content creator/influencer etc)?
I’m a blogger first, but I think the term influencer is better considering the amount of work that goes into my social channels is equal to the time spent writing.

What other blogs do you read?
Other than my fellow bloggers in the Top 10 Green Blogs list, I love The Good Trade, Make It Last and Simply Liv & Co.

Besma and Curiously Conscious are both listings on the Vuelio Influencer Database along with thousands of other bloggers, vloggers, journalists, editors and opportunities. 

Parliament

Political Headlines – defeat in the Lords, Iran, Windrush and Northern Ireland

Today’s Political Headlines include Government defeat in the Lords (again), the Iran deal, Windrush errors and clashes over Northern Ireland. 

Government defeated by peers in single market vote
The Guardian reports that a shock defeat for the Government in the Lords will lead to MPs voting on remaining in the European Economic Area. 83 Labour peers voted against the party’s whip on an amendment for continued membership of the EEA. The Times says that Boris Johnson has dared Theresa May to fire him, with friends indicating that he has no intention of resigning despite describing the Prime Minister’s favoured customs plan as ‘crazy’. The Daily Telegraph suggests that May could bypass deadlock over this plan by putting it to the full Cabinet, rather than its Brexit sub-committee. According to the Financial Times, the Department for International Trade will get an additional £10m to prevent the loss of trade promotion jobs.

UK remains committed to Iran deal, despite US withdrawal
The BBC reports that the UK has insisted that it remains committed to the Iran nuclear deal, despite the decision of US President Donald Trump to abandon it. In a joint statement with France and Germany, the Prime Minister said that the agreement ‘remains important for our shared security’. Labour accused the President of a ‘reckless, senseless and immoral act of diplomatic sabotage’.

Home Office warned about Windrush errors five years ago
According to The Guardian, the Home Office was warned that Windrush generation residents had been incorrectly classified as being in the country illegally as long ago as 2013. The paper says that this undermines claims made by the department that it had thought that only a small number of people were affected by the scandal.

Cabinet clashes over plans to investigate killings by troops in Northern Ireland
The Sun claims that Cabinet ministers have clashed over plans to set up a new investigation unit into all 302 killings by troops during the Troubles in Northern Ireland. The plans, put forward by Northern Ireland Secretary Karen Bradley, will now be decided on by the Prime Minister after they were attacked by Defence Secretary Gavin Williamson, Foreign Secretary Boris Johnson, International Trade Secretary Liam Fox and Brexit Secretary David Davis.

Hugh Grant urges MPs to vote for press reforms
The Daily Telegraph says that Hugh Grant has been persuading Conservative MPs to vote for Labour amendments which the paper claims amount to ‘curbs on press freedom’. Grant held a series of one-on-one meetings, and ten Conservative MPs are considering rebelling against the Government. Writing in the paper, Digital, Culture, Media and Sport Secretary Matt Hancock claims that the measures would ‘undermine the freedom of our press’.

Abrahams ousted from Labour’s frontbench after bullying investigation
The BBC reports that Debbie Abrahams has been sacked as Labour’s Shadow Work and Pensions Secretary following an investigation into claims of workplace bullying. Abrahams, who was suspended from the role earlier this year, claims that the probe was ‘neither thorough, fair, nor independent’ and ‘strongly refutes’ the claims.

Heidi Alexander quits as MP
As The Guardian reports, Heidi Alexander is to stand down as the Labour MP for Lewisham East to take up the role of London’s Deputy Mayor for Transport, replacing Val Shawcross. The paper suggests that the Labour candidacy will prompt a battle between Momentum, trades unionists and Labour centrists, who control the local party’s executive.

Security firms could be banned from helping EU with Galileo programme
The Times claims the Government is investigating ways of banning technology companies from transferring sensitive information to Europe, if the EU blocks the UK from the Galileo satellite navigation system. The paper claims that there is ‘growing alarm in Westminster’ that the EU’s approach could threaten the future defence and security co-operation treaty.

Vuelio political services are available to discuss your political needs. 

TraveLynn Family

Around the world with the TraveLynn Family

The TraveLynn Family is mum Jenny, dad Jason and boys Arthur (four) and Ezra (two). They travel around the world, truly embracing a global sense of wanderlust and living abroad. We caught up with Jenny who told us about the misunderstood safety of travelling with young children, planning school around travel and working with PRs and brands.

family travel blogWhat makes your blog unique?
I write about adventure family travel with young kids. My boys are just two and four years old and already they have been hiking in the Nepalese Himalaya, meditated with monks in Thailand, slept on overnight trains in India, and walked alongside giraffes in Malawi. As parents, my husband and I try to push the boundaries of family travel and are on a mission to dispel the myth that adventure travel needs to wait until the kids are older.

Before the kids came along, my husband and I were avid intrepid travellers and we soon realised that we only had to adjust are travel style slightly to continue our passion. In fact, I am currently writing this from the shores of Lake Malawi! We’re six weeks into a four month overland trip through Africa in a Land Rover Defender with roof tents. We started in Johannesburg and are making our way through Mozambique, Malawi, Tanzania, Zambia and Botswana. Before this, we were living in India and called Bangalore our home for a year. We moved for my husband’s work and took advantage of all the new travel adventures possible on our doorstep; including Sri Lanka, Nepal, Thailand and as much of India as possible.

How does ‘regular’ family life fit around travelling?
We still have a bedtime routine, battle tantrums, and negotiate the never-ending demands from our kids. We are still very much a regular family. Travel just creates a different backdrop to the challenges of parenting life, and offers different sensory playgrounds and novelties as we investigate new places together. Where we are perhaps different from your regular family is that we prioritise travel and take every available opportunity possible for adventure.

How are/will the kids be schooled?
My kids are not yet of schooling age, so thankfully we don’t yet have to negotiate term dates. As we’ve been living in India and now on a long-term travel adventure, they haven’t really experienced the nursery/pre-school system that so many kids have in the UK. However, we have playdates whenever and wherever possible, always stop for a playground, and I also have a bag of crafts, LEGO and magazines that comes everywhere with us. We find that our boys learn so much on the road from all the different experiences and social interactions. Plus, with all the quality family time together while travelling, we find they blossom.

However, come September, our eldest will be starting school. It will then be an interesting ball game managing our love of adventure family travel around the restrictions of term time. We’re still just working all that out.

What’s your best advice for people thinking about going travelling with families?
Don’t wait. These early years flash by so quickly in a sleep-deprived blur. Do something amazing that will create everlasting memories. Just travel slow, always have snacks handy, and take lots of photos.

TraveLynn

What’s the best thing/place/experience you’ve had as a family while travelling?
This is a tough one as we really have so many amazing experiences to choose from. I could say it is reaching the summit of Poon Hill at 3,120m in Nepal, watching the sun rise over the Taj Mahal, or witnessing a herd of elephants bathing in the wilderness of South Africa. However, the best ‘thing’ about family travel for us is time. It’s the time to be on our own schedule, time not distracted by other commitments, time to just simply share day by day experiences together. Some of my fondest memories of this current trip in Africa is watching the boys put on a ‘show’ in the evenings by the fire, races into the sea after a long day on the road, or just snuggled in our tent together reading a book. It’s the time to actually stop and appreciate the little things.

Is the world a scary place with such young children?
Not at all. We find that travelling with young kids breaks down those barriers with strangers. People are often inquisitive of the boys and want to chat to us; even the hardest haggler in India cracks a smile with the boys around. It’s truly wonderful seeing the world through their eyes. Things can go wrong when travelling and the boys are completely oblivious to them. If anything, they normalise stressful situations.

Where haven’t you been that you still want to visit?
Oh, so many places! We are yet to explore much of the Americas. There’s still so much of Europe; Scandinavia and Greece have been on my list for far too long. And Antarctica – the ultimate adventure destination.

What should PRs and brands know about you?
I keep it real and push the boundaries. Adventure travel with kids so young of course has its challenges, but I want to inspire my readers to take on those challenges and reap the rewards.

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What’s the best collaboration you’ve work on?
I’ve recently been collaborating with Malawi Tourism to demonstrate Malawi as a safe and wonderful destination to travel with young kids.

What do you call yourselves (bloggers/content creators/influencers etc)?
I prefer travel blogger or travel writer.

What other blogs do you read?
I’ve made some wonderful friends through my blogging journey so far. It really is a such a supportive network. Other family travel bloggers I follow from the UK include: Wandermust Family, Globetotting, Go Live Young, Mini Travellers, Mummy Travels, Tin Box Traveller, Travel Mad Mum – there are so many to mention!

The TraveLynn Family is listed on the Vuelio Influencer Database along with thousands of other bloggers, vloggers, journalists, editors and opportunities. 

FuturePRoof sarah hall

#FuturePRoof: The NHS at 70

The third edition of #FuturePRoof launches today and documents communications in the greatest of British institutions – the NHS. Edited by Sarah Hall, agency owner and CIPR President, this edition of #FuturePRoof is a unique insight into every level and type of comms taking place in one of the world’s largest employers.

FuturePRoof CIPRTitled, ‘The NHS at 70 with Lessons for the Wider PR Community’, the book features 25 essays written by a broad range of stakeholders, from those at the coalface enacting plans to those on the outside looking in.

It not only explains and recommends best practice for anyone working in any part of communications in the NHS– including real-life case studies with genuine results – it also delivers genuine insight and inspiration for the wider comms industry.

What’s the best way to engage disparate sub cultures within an organisation? How can new technology help change public attitudes? How do you measure the success of any of your campaigns?

#FuturePRoof delivers answers to all of these questions and more – always using the NHS and the brilliant people who work within it to provide lessons for the wider PR community.

Even the few niche NHS-specific elements are fascinating to an outsider; did you know emergency departments see more people in summer than winter?

This is the third crowdsourced book in the #FuturePRoof series, edited by top 10 PR blogger Sarah Hall. She said: ‘As you’d expect the book is once again jam packed with expertise from a forward-thinking cohort of comms leaders and advisers, striving to reinforce the strategic value of public relations within their organisations.

‘There are some very clear take outs and perhaps the biggest lesson for management teams, communicators and the wider public relations community is to embrace transparency, invest in skills and use real people to lead debate.’

The contributors for the book are, like millions of people in the country, hugely in favour of the NHS, and healthcare that’s free at the point of delivery. Though that doesn’t mean the book ignores issues within the organisation, rather it highlights how creative ideas can solve issues why comms professionals are best placed to turn the NHS’s fortunes around.

Sarah said: ‘The book comes at a critical point in the NHS’s history. The organisation is a living breathing case study of comms innovation as it manages competing political agendas and stretched budgets, while communicating ever more frequently with an increasing number of people with complex needs.

‘How its many teams join forces to implement one approach at scale is a pressing challenge as the face of healthcare as we know it changes radically.’

It goes without saying that this book is a must for anyone working in NHS comms, but more than that, everyone in communications (whether public affairs or public relations) can benefit from having #FuturePRoof on the shelf. We’re huge fans and we know you will be too.

#FuturePRoof is available in hard copy and on Kindle via www.futureproofingcomms.co.uk.

Bojo

Political Headlines – Boris Johnson, rail ticket prices and the intergenerational contract

Today’s Political Headlines include Boris’ criticism of the ‘crazy’ customs plans, rail firms propose fares overhaul, tax old people to fund young people and the reduction in the Department for International Trade. 

Boris criticises ‘crazy’ customs partnership plans
Foreign Secretary Boris Johnson has told the Daily Mail that Downing Street’s proposed post-Brexit customs partnership plans are ‘crazy’ and would create ‘a whole new web of bureaucracy’. The Daily Telegraph has spoken to Jacob Rees-Mogg, chair of the pro-Brexit European Research Group, who tells the paper that Boris Johnson would be ‘more aggressive’ in negotiations than Theresa May, but that this could lead to a better deal. According to The Guardian, more work is being done on the customs proposals and they will not be discussed at this week’s cabinet Brexit sub-committee.

Rail firms to propose fares overhaul
The Times carries the news that rail companies are to propose what the paper calls ‘the biggest overhaul of the fares system since privatisation’. A public consultation will begin next month, with a report containing recommendations for the Government to be published in late autumn. Issues expected to be addressed include ‘split ticketing’, journeys which are both peak and off-peak, and part-time season tickets.

Give 25-year-olds £10,000 to fix intergenerational contract, think tank say
The Guardian says that a think tank has called for every person in Britain to receive £10,000 when they turn 25 in order to tackle the ‘broken’ intergenerational contract between millennials and baby boomers. The suggestion is made in the final report of the Resolution Foundation’s intergenerational commission, chaired by former Conservative minister David Willetts.

Department for International Trade axes 10% of trade promotion jobs
The Financial Times reports that the Department for International Trade is to cut hundreds of jobs promoting UK exports to countries such as China and Brazil, undermining the Government’s claims to be creating a ‘global Britain’. 10% of trade promotion jobs are expected to be cut owing to a budget squeeze which has pitted International Trade Secretary Liam Fox against the Treasury.

Williamson says that the UK is considering creating its own satellite navigation system
The Daily Telegraph says that it has been told by Defence Secretary Gavin Williamson that the UK has ordered experts to start drawing-up plans for the UK’s own £3bn satellite navigation system as a replacement for the EU’s Galileo scheme. He has suggested that it could be delivered in partnership with countries such as Japan, South Korea or Australia.

MPs to debate children ‘farmed out’ to care homes
The BBC reports that Labour MP Ann Coffey is to use a Commons debate to accuse the Government of breaking a promise to cut the number of children being ‘farmed out’ to children’s homes out of their area, warning that they could fall prey to paedophile and drugs gangs. The Daily Telegraph quotes Nadhim Zahawi, the children’s minister, as saying that children from broken homes should have the right to keep in touch with their grandparents.

Labour MPs revive progressive alliance debate
According to The Guardian, MPs from different wings of the Labour Party have revived the debate about a progressive alliance. Jon Cruddas and Clive Lewis have signed a letter to the paper calling for the reinstatement of three members expelled for supporting a National Health Action candidate against Jeremy Hunt at the last general election.

Editors criticise Labour press regulation amendments
The Times reports that editors have criticised two Labour amendments to the Data Protection Bill, which will be voted on tomorrow. They have warned that the amendments would ‘harm local democracy’ and ‘bring in stricter press regulation by the back door’. One would impose sanctions on publishers that didn’t join a state-recognised regulator, while the other would establish a new Leveson-style inquiry.

Vuelio political services can meet your bespoke political needs.