Online Influence Awards 2019

The Online Influence Awards 2019: The Winners

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The Winners have been revealed for the Online Influence Awards 2019. This year’s event has evolved from the Vuelio Blog Awards to celebrate talent from across the world of influencer marketing, recognising the biggest names in blogging, vlogging, podcasting, Instagramming and communications. 

The celebration brought together content creators from a variety of categories across the influencer industry. If you’re looking to collaborate with top influencers, check out the Vuelio Influencer Database.

We are delighted to reveal 2019’s winners in full:

Best UK blogs by sector 

Beauty – Caroline Hirons

Dad – Dad Blog UK

Food & Drink – My Fussy Eater

Education – @TeacherToolKit

Health & Fitness – The Runner Beans

Interior Design – Sophie Robinson

LGBT+ – LesBeMums

Men’s Fashion – Man For Himself

Motoring – Car Throttle

Mum – Mum In The Madhouse

Political – Conservativehome

PR & Comms – Stephen Waddington

Travel & Leisure – Global Grasshopper

Women’s Fashion – That’s Not My Age

The overall 2019 Best UK Blog is Caroline Hirons
For the judges, Caroline continues to set the gold standard for influencers across all sectors with her no-nonsense approach to beauty, writing exactly what her audience needs with a refreshing clarity and honesty – congratulations to Caroline!

 

Best UK podcasts by sector 

Current Affairs – Brexitcast

Business – Ctrl Alt Delete

This year’s winner of the Best UK Podcast is Off Menu with Ed Gamble and James Acaster. 
The judges loved this podcast, deeming it compelling listening alongside the frivolity and humour. All the food choices from its celebrity guests including Kumail Nanjiani, Cerys Matthews and Grace Dent didn’t hurt, either. Congratulations, Off Menu!

 

Best in UK influence 

Vlog – Patricia Bright

Instagrammer – @bodyposipanda

Newcomer – Our Transitional Life

 

Best in UK PR and communications 

Content Agency – Kairos Media

Influence Campaign – Adobe Lightroom’s Vamp

Cause-Led Campaign – Ministry of Justice’s #UpskirtingLaw

 

Thanks to our sponsors who have helped make the Online Influence Awards 2019 the best awards yet: A Gay And A Nongay, Bonne Maman, CALM, EMDUK, Gleam Futures, Kahicool, Ossa, OTTY, PRCA, Prospect, Prova, Pulsar, Splento, Splitcha, Topps Tiles and Top Trumps.

And huge congratulations to all of the winners this evening across blogging, social media and PR – thank you all for making it such a special night.

Gleam Futures

Influencer talent will soon lead campaigns across the whole marketing mix

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This is a guest post from Online Influence Awards 2019 sponsor Gleam Futures, which manages digital-first talent: fantastic creators, entertainers and entrepreneurs who have emerged from digital platforms. It represents individuals who have established loyal audiences while creating highly engaging content online, and helps elevate them to the next level, as talent.

The agency only manages quality talent who are among the top creators in the world; dedicated and passionate individuals who are determined to be professional and accountable while exploring their potential in all areas of media, merchandising and business development. It is strategic in its approach to management and works with talent to shape and maintain long-term careers.

Earlier this year it also launched Gleam Solutions, a consultancy that provides brands with a single route to creating and delivering quality, innovative, effective talent-led marketing campaigns which have creativity and authenticity at the heart and deliver results that matter.

Gleam Futures logo

The industry is still in its relative infancy, so we are seeing big changes all the time.

The biggest change, and one which has had a number of knock-on effects, is the increase in the number of creators. Whereas ten years ago there were roughly 15,000 creators globally, there are now more than 50 million – this has dramatically changed the media landscape and the way that audiences interact with each other and with brands.

While this is fantastic because we’re seeing a number of extremely talented creators come to the fore and a more authentic and targeted way for brands to reach and engage with audiences, it has unfortunately led to an overuse of the term ‘influencer’. This label lumps every creator into a homogenous mass of people and doesn’t distinguish the ‘talent’; creators who have an expertise to share, produce high quality content, form purpose in what they do and maintain a deep connection and dialogue with their trusting community.

It has also led to an obsession with data where the industry is attributing value to ‘influencers’ based on numbers alone, causing many creators to buy fake followers or engagement in an effort to be discovered and seek success. And this in turn has driven the commoditisation of content, where talent and the content they produce is viewed as a media product first and foremost, often driven by data. This lens can lead to a lack of creativity and authenticity, and a lower quality of content.

As a result of all the challenges the industry has faced over the years, brands and marketeers are becoming savvier and more strategic in their approach to ‘influence’, understanding the true meaning of talent and what makes high quality content – it’s an exciting time. They are seeing ‘influence’ as a legitimate channel within the overall marketing mix and in many cases taking a talent-led approach so that talent are not only creating organic content on their own social media channels, but are also present within the rest of the mix, from out-of-home to point of sale.

Aside from the marketing aspect, being a content creator has become a legitimate career with many who are super talented becoming entrepreneurs with multiple businesses, branching out into traditional media and building their own brands – this is a huge change not only in perception but also in opportunity.

Evolution
The industry will continuously evolve as it has done for the past ten years – marketeers will make savvier choices when it comes to the talent they partner with, the approach they take and the way they distribute content, always with wider business objectives in mind and as such better measurement solutions will be realised. More and more we will see talent leading campaigns across the whole marketing mix with authenticity and creativity playing a crucial role.

There is a real movement right now towards purpose-led creators who have a cause to champion or those who have real expertise as these are huge differentiators amongst the millions of creators out there. It provides brands with the opportunity to find common ground with both the talent they partner with and the audience they reach, meaning that they can have a more interesting dialogue and engage in more meaningful ways.

It will be interesting to see brands tackle the Gen Z audience and how much platforms like TikTok will play a part in this – the platform is doing interesting things when it comes to brand marketing and collaborating with creators.

Online Influence Awards
We are thrilled to be sponsoring this year’s Online Influence Awards which has always recognised truly talented creators. With so many new creators coming to digital and social media platforms to share their creativity and expertise, online talent spotting is a lot harder than it was ten years ago. We’re always on the lookout for creators who are making waves so we’re excited to be sponsoring the Best Newcomer category this year.

Steph and the Spaniels Featured

Pet Blogger Spotlight: Stephanie Walton, Steph and the Spaniels

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Meet Stephanie Walton, Sev and Lily – a human and her two dogs blogging about ‘human and hound style and adventure’ at Steph and the Spaniels. Stephanie shares what she loves about the pet blogging community and what keeps her passionate about posting (Sev and Lily were busy).

How did you get started with blogging about pets?
My blog has slowly grown into a pet-friendly lifestyle blog, as my life has been more revolved around my dogs. Sev and Lily play a massive part in my life, and everything in it, so it was natural to start including them more and more. It became something I adored blogging about and the passion makes it easy to share posts and keep blogging.

What’s your favourite thing to post about – reviews, things to do, etc.?
Dog-friendly travel is certainly what we love, sharing the places we visit and things we do. Showing that you never have to leave your dog behind.

What are the best things about the pet blogging community that other blogging sectors might not have?
I love how supportive and loving the pet community is. It feels like there’s less competition and that’s really important when you’re online so much. I honestly love reading and seeing others’ posts and photos and I think many people think that within the community.

What are your thoughts on pets/animals becoming celebrities through blogging and featuring on social media?
I think there certainly are some, but very few actually have that status. I think it’s great for the pet and the owner to deal with it in the right way, and show good and do good with it. I think it’s wrong to get into blogging if you want that, though. Sev and Lily are far from it, and will never be. Whatever we do – from events to press trips – I need to make sure we’re doing it because we will all love it and it’s good for them as dogs.

Steph and the Spaniels 2

 

Is there something you would never feature on your blog?
I tend to stick with lifestyle and travel, but if it revolves around my life with dogs, then usually I would feature it. I think there are lots of taboo subjects in any topic, and it would always depend on why and how we showcase them if it’s something that is good to speak about.

Do you think it’s necessary to have pets of your own to blog about pets/animals?
I would think yes, as you’re more submersed into it. There are things only a pet owner would know, want to know or understand. However, that’s personal to my blog, as it’s very much revolving around our spaniel life and spaniel travels – that wouldn’t be something I’d even have the passion to share if Sev and Lily weren’t part of it.

Which are really better, cats or dogs?
Dogs!

How do you work with PRs and brands – are review products and new launches useful?
My main work with brands is through campaigns and press trips, because that works with my blog and what I share with my followers and readers. I think sometimes product reviews are great, if they’re not overdone but shown in a personal way. Creating content for brands is something I really enjoy doing and would always be keen if it fits our blog. I am also always very supportive of others in the community that do, too.

For PRs looking to work with you and your blog, how would you prefer they approach you?
I love hearing from brands and PRs. Usually email is best but we’re also on Instagram a lot. I really enjoy working with brands – it’s a great way to really get into something that you love and make content together.

What other blogs do you read (whether pet-related or not)?
I really enjoy reading blogs – I love The Cornish Life, The Londoner and From Roses.

Reach-the-right-influencers-with-the-Vuelio-media-database

Cut for time: extra answers from the We are all influencers now webinar

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Our We are all influencers now webinar with Sarah Waddington, Stephen Waddington and Andrew Terry covered topics included in the #FuturePRoof guide to influencer marketing, but the parameters of ASA rules on promotional content and the ethics of influencer marketing are likely to raise yet more questions as the industry works towards defined and indisputable boundaries.

Here, Stephen and Sarah Waddington answer five such questions we didn’t have time for during the webinar – read on for more insight on #ads, keeping to the rules and where PR comes in…

If an influencer breaks the ASA rules, will we get in trouble as their collaborator? Is there anything we can do about this?
ASA rulings in the case of a breach of advertising practice are typically made against a brand and an influencer. There’s a collective responsibility for everyone involved in a campaign to ensure good governance. This includes an agency working as an intermediary.

Are there any best practice for promotional content in an influencer’s story rather than a regular post?
A paid-for relationship should be disclosed in the story using the tag #ad or #advertising. Platforms such as Instagram have been trialling meta tags as a means of creators disclosing a paid relationship but these have not been formalised.

If marketing currently owns influencer marketing in our organisation, how can PR get involved in the process?
Our view is that good influencer marketing should be based on working with an influencer as an individual and not a form of media. That’s the role of PR.

I have a question around inviting influencers to review an event, space or product. If they are provided with free access/free product but are asked to offer a genuine ‘warts and all’ review, does that still require an #ad?
This is a grey area. Strictly speaking any payment or payment in kind should be disclosed using the hashtag #advertising.

Is #ad exclusive to Instagram or would an influencer need to write this in their blog (where typically they’d add a disclaimer that they were invited)?
The nature of a relationship between a brand and an influencer should always be disclosed in the case of a paid relationship. A blog post provides the opportunity to do this in greater detail and disclaimers are appropriate in this instance.

Listen to the webinar and read the #FuturePRoof guide for more on best practice in the influencer sphere.

factcheckuk TORY

Industry bodies respond to CCHQ’s factcheckUK stunt

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An attempt to mislead the public during a time for big decisions, or a light-hearted but badly thought out PR stunt? Whatever your opinion on the Conservative Party’s rebranding of its @CCHQPress account to factcheckUK for yesterday’s live TV debate between Jeremy Corbyn and Boris Johnson, ramifications are likely to be felt through the political realm as well as in PR teams and social media spaces across the country.

Twitter hasn’t yet appeared to have taken any action over the incident but has vowed to take ‘decisive corrective action’ if something similar happens in future using its platform.

‘Twitter is committed to facilitating healthy debate throughout the UK general election,’ a spokesperson for Twitter said. ‘We have global rules in place that prohibit behaviour that can mislead people, including those with verified accounts. Any further attempts to mislead people by editing verified profile information – in a manner seen during the UK Election Debate – will result in decisive corrective action.’

Placing responsibility for the factcheckUK name change on a party digital team within his remit, Conservative Party chairman James Cleverly has defended the rebrand. This hasn’t curtailed concern from the PR industry.

Koray Camgoz, head of communications and marketing at the PRCA said: ‘PR professionals have a duty to fight disinformation, not purvey it. The PRCA Code of Conduct, to which all members are bound, is explicit in this regard.
‘PR professionals must not disseminate false or misleading information. Doing so damages trust in our industry and in this case – the political process. We urge communications professionals to be mindful of their ethical responsibilities, particularly during a period of national importance.’

The CIPR also has concerns for the ethics involved in the stunt, with its chief executive Alastair McCapra urging honesty and fairness as a basic professional standard from the industry: ‘This sort of action damages trust, not only in the organisation which carries it out, but potentially in the election itself. Any CIPR members involved in this kind of misleading behaviour face potential disciplinary action under our Code of Conduct.

‘It was extremely disappointing to see the Chairman of the Conservative Party, the Rt. Hon. James Cleverly MP defending it on television after the debate. I have written to Mr Cleverly today to make this point.’

Point of Order

On a Point of Order Mr Speaker…

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For politically interested readers and public affairs stakeholders alike, Vuelio has launched a political content hub called ‘Point of Order’. All political articles and guest posts will appear here. Do get in touch if you have a blog post you would like us to consider for publication.

Vuelio has recently launched Point of Order, its political content hub on the Vuelio blog.

This hub includes regular blog posts from parliamentarians and insight from the Vuelio political team.

Recent articles from MPs and peers cover issues as wide-ranging as immigration, the Remain Alliance in the General Election, tackling the climate emergency and protecting our natural environment:

Vuelio will also build on its specialised research including its ground-breaking White Paper ‘The Politics of Social Media’, which included ComRes polling of 137 MPs in the summer of 2019.

The report highlighted the views of a wide cross section of MPs on how social media had changed their interactions with both constituents and stakeholder organisations.

Our research found:

  • 81% of MPs believe that public attitude towards politicians has changed for the worse because of social media
  • 76% believe social media has made it difficult for the public to source credible information
  • 47% believe social has improved the transparency of politicians

The report was discussed at the Conservative Party Conference in September 2019, with leading authorities in social media policy attending Vuelio’s fringe event including DCMS Secretary of State Nicky Morgan, Digital and Broadband minister Matt Warman and DCMS Select Committee Chair Damian Collins.

You can also sign up for our email bulletins including Vuelio Political Updates, which helps you to stay on top of major political developments – whether that’s Brexit negotiations, policy announcements or recent personnel changes, moves within government or the political parties and public appointments. You can also receive summaries and analysis of major political events such as the Budget and the Queen’s Speech.

The Vuelio Political Team is also monitoring all the General Election campaign activity and following updates from all the main parties.

Sign up to receive our General Election Bulletin, sent every Friday during the campaign.

It provides a summary of election campaign activity and news, gathered from media and political party sources. The bulletin will also include a roundup of key events and activities taking place the following week.

Please get in touch if you are interested in finding out more information on any of our political services, whether political monitoring or our database services.

And don’t forget to follow @Vuelio_Politics.

PRCA 2019 Digital PR and Communications Report

PRCA 2019 Digital Report: industry investment in social media is up

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Social is still successful and attracting big budgets, according to the PRCA’s 2019 Digital PR and Communications Report.

Produced in partnership with Ginger Research, PRCA’s digital report shows increased industry investment in social media and digital. The survey of 408 PR professionals across sectors including technology, NGOs, government, and finance and banking found growth in budget assignment for digital tools and tactics as well as a greater confidence in measuring its success for campaigns.

Reasons for keeping up a social media presence for brands has stayed the same as last year – to increase awareness of what they do (86%), drive audience reach (71%) and brand awareness (65%). Spending on digital and social is up this year, with over half of respondents saying their budget has increased over the last 12 months. For future spending, budgets will grow even further for almost half of those surveyed, with 49% say their assigned budget will increase and only 2% predicting less.

Where the budget goes shows what’s working and what isn’t – Search Engine Optimisation (SEO) spend is down (by 10%), while more money is going towards video-based content, up by 4% (text-based is down by 9%).

What clients expect from their PR services shows a different motive, however – 51% expect online press release distribution, 49% digital crisis management, 46% image-based content and 43% social influencer outreach. That importance is being placed in different areas by those providing PR services and those paying for them – one looking to digital engagement, and the other to the more traditional PR tool of press releases – could signal a need for greater communication between client and agency on what is possible when embarking on a campaign (and digital provides many opportunities the press release can’t).

Those still catching up to the potential of digital and social media in-house cited lack of time, staff, education and budget as blocks rather than lack of interest or want. And which social platforms are most popular for those making full use of them in campaigns is probably unsurprising – Twitter comes out on top as most popular for in-house (90%), closely followed by Facebook (81%). Agencies place similar importance on Twitter as a platform (85%) but consider LinkedIn (84%) more useful than Facebook (80%). The popularity of Instagram as a social platform for PR is lowest out of the big four – 67% for agencies and 63% in-house.
Tweeting and Facebooking is second nature for campaigns, but where PR is looking for the future of engagement goes one step beyond to augmented/virtual reality. 32% would like more education on it, 25% on voice/search aps and 24% on chatbots.

Whichever particular digital platforms PR budgets will focus on for campaigns in the coming year, social media is where stories will continue to flourish: ‘No one can argue that digitally relevant content should be the cornerstone of every PR campaign,’ said Ginger Research creative director Ellie Glason of the report findings. ‘It will be fascinating to see how modern digital mediums will evolve, and what new platforms for storytelling will be at our disposal in the near future.’

PRCA Digital Group chairman and Play and Shiny Red managing director Danny Whatmough also sees excitement in where PR will go next with digital: ‘While things move pretty fast in the digital arena, our study has shown year on year that PR professionals across the UK are evolving and developing their skillsets to match changing consumer behaviours, uncovering new opportunities to reach and engage diverse audiences.’

The full report from PRCA and Ginger Research can be found here.

Fielding Communications

How to become an independent consultant: an interview with Kate Fielding, Fielding Communications

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Kate Fielding is the founder of Fielding Communications, a new strategic consultancy that helps organisations achieve profile, positioning and impact through effective brand and communications strategies. Formerly head of strategic communications at the Natural History Museum, Kate’s background is in-house at well-known organisations.

We caught up with Kate to find out how she decided to make the switch and go independent, the benefits of freedom and her top advice for anyone thinking of becoming independent.

Kate Fielding Natural History Museum

How did you make the decision to become independent?
It’s a seed that’s been germinating for a long time. I was at a School of Life event seven years ago about finding fulfilling work. The central idea was finding the place where your values and your talents cross – the thing that you do well that makes the most difference to the world around you. When you advance in lots of careers you can end up moving away from a lot of what you enjoy doing and what you’re good at. Becoming independent was about going back to my roots in many ways and finding that sweet spot.

When I started out my plan was to be an actress, then I did two literature degrees and somehow found myself doing comms roles for scientific organisations. I spent a lot of time trying to mould myself to fit what I thought I should be in those roles. But more recently I’ve come to realise that the quirks in my background are actually an excellent combination to help my clients: a bit of drama, great copywriting, knowing how to tell their story and communicate it in an engaging way. The strength I bring is in combining incongruous skills and abilities that can unlock a fresh perspective.

What were the biggest challenges you faced/are facing?
You could always be more prepared and have more plans in place before you make the switch but there may never be a point when it feels like it’s enough. Some of the biggest challenges, especially as I’ve always worked in-house for fairly large organisations, is dealing with a lot of tasks that are business critical but that other teams have always taken care of. Suddenly I’m not just the comms person, but the finance, IT, admin and design person. I’ve been lucky to get loads of help and advice from my network, but it’s also worth thinking about what you can outsource if it’s not your area of expertise.

Time management is a challenge now because I use the Eisenhower matrix, but there’s no one to delegate the ‘not urgent or important’ stuff to! It forces you to be clearer up front about how you’re going to allocate your time – so I’ll spend a certain percentage on contacting my network, on marketing and on writing etc, where in a bigger organisation this all happens at the same time across different teams.

What’s the best thing about being independent?
Freedom. Obviously you’re constrained by the need to make money and you can’t sit on the sofa all day watching Cash in the Attic, but freedom in the sense of being able to steer a course and set my own standards – I’m now the arbiter of that. I have a very clear sense of what I can do and what I can achieve at any time.

I’ve also loved having the opportunity to reconnect with a lot of my network and spend my time in ways I previously wasn’t able. Yes, there’s an element that you’re hoping it will eventually turn into a future project or work somewhere, but these are people I know and like, and they have loads of interesting ideas and perspectives, so it has enormous value in its own right.

What’s the dream long term plan?
I’m not sure I know yet. The short-term plan is to prove I’ve got a viable business within the next 12 months – so it’s very much about hitting my financial targets each month. Beyond that, I’d like to get to the point where I can make choices about what I take on, so that I’m really honing in on that point where I’m using my skills and talents to make the world a better place.

What advice would you give others thinking of going independent?
I got lots of excellent practical and philosophical advice from other people who had made the leap, particularly Paul Sweetman of SweetComms who told me about the ‘rule of 3s’ – so as soon as you finish one task, contact three people you’ve not been in touch with for a while. Otherwise I guess the big piece of advice I’d give is – just do it! You can wait for years for the perfect time, or to get one more job under your belt, but sooner or later you’ve just got to take a leap into the unknown. I’ll let you know how it works out in about 12 months…

mark sanders and monty dogge

Pet Blogger Spotlight: Mark Sanders, Adventures of Monty Dogge

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Joining the ranks of famous and talented dogs like Lassie, Hooch and K9, Monty Dogge trades in quality blogging and children’s books – but he couldn’t do it without his human (and owner of opposable thumbs/a faster typing rate) Mark Sanders.

We talk to Mark about his work with Monty on the Adventures of Monty Dogge and why he thinks the pet blogging community is so supportive.

How did you get started with blogging about pets?
It was a total accident, to be honest. When Monty was a puppy he was so naughty I started a Facebook page ‘Life according to Monty Dogge’ and began writing silly stories about his exploits through his eyes. It took off and I soon had followers all over the world and we got invited to blog from Crufts. The Facebook followers suggested I should write a book and up to now Monty and the gang have featured in five children’s books.

What’s your favourite thing to post about – reviews, things to do, etc.?
I really prefer to post about things that are really helpful to other pet owners. Cookie ruptured her cruciate ligament last December and I did a blog about the whole process from diagnosis to the operation and subsequent recovery. I featured products that helped such as a harness and snuffle mat to ease the boredom. I also wrote about the insurance company and how they were to deal with. It was something positive that came out of a horrible experience and will hopefully help others.

What are the best things about the pet blogging community that other blogging sectors might not have?
I’m not sure about other blogging sectors but the pet blogging community is really supportive. I think it comes from people blogging about living breathing family members rather than a hobby or pastime.

What are your thoughts on pets/animals becoming celebrities through blogging and featuring on social media?
I actually hate pets and animals becoming celebrities just by being dressed up and pictures posted daily. I think it’s the horrible side of social media where a dog can be followed by 30,000 people just by wearing silly clothes. If there is content, then why not? Pets and animals have been celebrities for years, just think of Lassie as an example.

Is there something you would never feature/write about on your blog?
There are actually many things. I have to think it is ethical and actually something our readers would find interesting or useful. It has taken a long time to build the following we have and I won’t just throw product after product at them.

Do you think it’s necessary to have pets of your own to blog about pets/animals?
Not sure it’s necessary but I’m sure it helps. I think somebody who has experience of pets/animals could still write an excellent blog.

Very important question here – which are really better, cats or dogs?
If I were a politician I’d say that each pet has their own strengths and weaknesses and each bring something special to the owner pet relationship… but I’m not, so it’s dogs.

How do you work with PRs and brands – are review products and new launches useful?
Again, going back to a previous answer it’s all down to the product for me and I prefer to build a long-term relationship. I very rarely do food reviews as it means changing the dog’s diet and I’m not really prepared to do that unless it’s a superior product. Monty is perfect for brand ambassador roles and that’s something I’m always keen on.

For PRs looking to work with you and your blog, how would you prefer they approach you?
I really dislike fishing emails that don’t actually contain any sort of proposal and those usually just get overlooked, to be honest. I’d much prefer an email that lays out their vision/ideas for the relationship.

What other blogs do you read (whether pet-related or not)?
I am a big follower of the Paw Post who has become a good social media friend. I tend to read book review blogs such as Whispering Stories, Mrs Cooke’s Books and anything with conservation content that takes my fancy.

Reach-the-right-influencers-with-the-Vuelio-media-database

Immigration

Christine Jardine: ‘Liberal Democrats will build an effective immigration system that treats everyone with dignity and respect’

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This is a guest post from Christine Jardine, the Liberal Democrat Shadow Home Secretary and Women and Equalities spokesperson. She is the Lib Dem candidate for Edinburgh West.

Christine writes that ‘The UK’s immigration system is broken’ and proposes that her party ‘will take immigration powers away from the Home Office so that visa and asylum decisions are made quickly and fairly’, and allow asylum seekers to work while their cases are decided.

The UK’s immigration system is broken, and it is hurting everyone. I struggle to think of a time when the mention of the word ‘immigration’ during an election campaign was a sign of anything but an announcement of more ways to denigrate and marginalise the millions of migrants who have made the UK their home – who pay their taxes and work for our NHS, who build their businesses and their families as part of an open and welcoming British society.

Instead, we see immigration speeches that are tailor-made for what prospective Home Secretaries think are the lowest common denominator of British people – scoring points off the back of hard-working people based on where they were born. I think they’re wrong. I don’t believe that British people are mean-spirited or unwelcoming – I think they’ve been let down by politicians who are all too eager to blame immigrants for their own failings. For too long, the two main parties have scored points off the backs of hard-working people. Decades of hostile policies and rhetoric from Labour and Conservative governments have created a system that no one trusts, and that fails to respect people’s dignity.

Employers can’t recruit the workers they need, leaving the NHS short of nurses and social care in crisis. People without documents are denied access to healthcare and housing. Far too many people are detained indefinitely, in inhumane conditions and at great expense. Families are separated by unfair, complex visa requirements. The Windrush generation has been failed, deported, removed from their families, and some died without an inkling of an apology. Public confidence in the system has been shattered.

And in this election, there’s a risk we’ll be taken out of the EU and free movement will end. Millions more people cast into the abject failure of the Home Office, facing the risk of deportation away from their home, their work and their loved ones simply because neither Labour nor the Conservatives believe they are worth standing up for.

Liberal Democrats believe in a different approach. We will scrap the Conservatives’ Hostile Environment, replacing their fishing-net approach with targeted, intelligence-led immigration enforcement. We will take immigration powers away from the Home Office so that visa and asylum decisions are made quickly and fairly. We will restore dignity and common sense by ending indefinite detention and allowing asylum seekers to work while their cases are decided. And we will stop Brexit and save free movement.

At the same time, we recognise the danger posed to those who attempt to get to the UK illegally. In Essex, only a few weeks ago, we saw the horrifying results of a failed enforcement system. Liberal Democrats will invest in officers, training and technology to prevent illegal entry at Britain’s borders, tackle the smuggling of people, weapons, drugs and wildlife, and at the same time help refugees and asylum seekers who have fallen victim to cross-border criminal enterprises.

With that comes a moral obligation to play our part in the world – to stand tall and welcome those whose homes, lives, and countries have been destroyed by conflict and rendered too dangerous to return by widespread violence. Liberal Democrats will meet our obligations – resettling 10,000 vulnerable refugees each year and help 10,000 unaccompanied refugee children from across Europe over the next 10 years. These people have already seen their homes destroyed – the very least we can do is open our arms to them and tell them that the UK is a place they can be safe and rebuild their lives.

With a Liberal Democrat government, every person will have their dignity respected and UK employers will be able to recruit the workers they need. Those who choose to come to the UK to work, study or join their families will be welcomed for the skills and contributions that they bring. Family unity will be protected; the rule of law will be respected; and we will ensure fairness for taxpayers. Liberal Democrats will build a brighter future, with a fair, effective immigration system that treats everyone with dignity and respect.

Dr Stephanie Hare CIPR 2019

Integration, responsibility and cake: 7 lessons from the CIPR National Conference

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This year’s CIPR National Conference ‘Preparing for the Digital Future’ focused on getting attendees ready for the challenges the industry will face over the next few years. Big issues highlighted at the conference that are already impacting PR and comms included mental health issues within the workplace, irresponsible use of data and CEOs resistant to necessary change.

What can we do to get ready for what’s coming, and what’s already here?

Check out the main takeaways from the speakers this year and where they believe time, energy and resources should be spent (the first is definitely the most doable…).

1. ‘Cake always wins’
Katie Lawson, head of fundraising and communications at Tiny Tickers
Lack of budget and goodwill came up in questions to speakers a lot during the conference – naturally, not every team or corporation is going to have both. During the CIPR Not-for-profit Group Session ‘Digital communications on a shoestring’, Katie Lawson from charity Tiny Tickers talked about balancing the goodwill of her audience with a lack of funds. Want attention on social media? Office cake is the answer. Katie’s advice: take photos of any cake that shows up in the office and post on Twitter – this also goes for dogs.

2. ‘Spending money on content that isn’t engaging is money down the drain… what you’re doing is boring more people’
Helen Reynolds, communications and social media trainer at Comms Creatives
And on the subject of what works on social, Helen ‘The old lady of social media’ Reynolds also had advice during the panel on working with tiny budgets. Everyone wants more money for what they’re planning, but for Helen ‘the work is what’s important’. As discussed during this talk (which also featured thoughts from Leanne Manchester from The Wildlife Trust), no amount of budget is going to make content that’s lacklustre more interesting – it’ll just be much more expensive.

3. ‘Focus on the human aspect of work – if we’re not more open and transparent, I think we’re going to be forced to’
Peter Cheese, CIPD
‘So, I’m the HR guy’ is how Peter Cheese started his talk ‘Rebuilding trust from the inside out’. Peter made the point that companies are part of communities and society, and therefore important stakeholders to be considered. Moves to sustainability within offices (the increasing popularity of recycling initiatives and paperless working) and the adoption of workplace charities shows that a greater focus on the human side of big business is already happening. But it can’t merely be lip service. Like the RSC dropping BP as a sponsor, genuine steps must be taken for the wider community to see legitimate considerations for the future. Full accountability for bigger brands and high-profile people (Amazon was mentioned a lot during the conference, as well as a certain US president) might not be the reality yet, but it’s coming and is worth planning for now. Communities demand, and deserve, better from the corporations that serve and sell to them.

4. ‘Reputation management needs to be holistic and integrated. It’s vital and necessary to speak out on the big issues of the day’
Tony Langham (CEO, Lansons)
In ‘Reputation on the line’, Tony Langham highlighted a growing area of the PR and comms industry being within organisations. Employee engagement is where PR is heading, and employees need to be able to trust their companies and those higher-up on the food chain. And this is possible even when it’s not necessarily deserved; according to Tony: ‘People will forgive anyone if they like them’. So, be trustworthy to your employees, if you have them. Or if you can’t quite do that, be likeable.

5. ‘If you don’t take a stand on technology ethics, you’re still taking a stand. There is no neutrality in this space’
Dr Stephanie Hare, researcher and broadcaster
During one of the most passionate talks of the day, Dr Stephanie Hare (in Ethics of Our New Technologies) urged those in the audience to take forward a greater understanding of how to use their influence and skillset. Particularly when it comes to GDPR. For her, ‘the way that we are treating data isn’t working’ and the technology we use isn’t without discrimination or potential harm. Having penned an op-ed on the subject for The Observer the weekend prior, and citing the recent controversy with Apple Pay’s gender discrimination during her talk, Dr Stephanie made the case that ‘building better tech is about building a better world – you’ll have a better PR story if you get on the right side of history’.

6. ‘The same way that companies can track us, we can track them and what they’re doing – corporate digital responsibility needs to be applied in-house’
Dr Lawrence Ampofo, Digital Mindfulness
Also advocating for greater responsibility in the tech space, Dr Lawrence Ampofo argued for greater human interaction in the development of technologies and services, as well as with customers. Technology, services and products need to have the ‘friction’ of humanity alongside the benefits of AI (also a big topic during the conference, unsurprisingly). What humans can bring that AI can’t (yet) is responsibility to employees and clients – that’s only going to get more important, going by how many times it was talked about by the speakers and in audience questions.

7. ‘Get your boss involved in decisions to be part-owner of solutions. Ask ‘what do you think?’ Take them on the journey’
Joanna Blackburn, Government Digital Service
Moving away from pure profit considerations and towards a more mindful approach for the wider community we serve and the colleagues we work with has to come with CEO approval. What do you do when you don’t make all the big decisions at your company, and have a particularly resistant person in charge? Bring them on the journey with you, said Joanna Blackburn when talking through her successes with bringing about change at the Government Digital Service. And for those holding the power in organisations, her warning was that job titles don’t guarantee respect anymore and that workplaces are filled with intelligent people quick with questions for those in charge.

To be ready for the future of PR – wherever you are in your company hierarchy, or whatever your budget – the lessons from this year’s CIPR National Conference speakers was to be open, ethical and considerate. But also, to help get that started, bring more cake into the workplace. Also, dogs.

Video content

5 steps to stronger video content marketing

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This is a guest post by Chris Shields, CCO and Co-founder, Binumi Pro.

From Fake News to Fyre Festival, a growing culture of scepticism has meant PR professionals are under pressure to change the way they create and distribute content. With online video expected to make up more than 82% of all consumer internet traffic by 2022, it is the most effective medium to reach audiences – yet over a quarter of PR and in-house agencies are struggling to make it work.

A recent study from The Pulse Business and PRCA, in partnership with video platform Binumi Pro, showed that 26% of PR agency bosses and in-house comms leaders are aware of the value of video, but have yet to find a way to make it work to their advantage.

Common pain points like high agency fees and a lack of understanding mean that, although 65% of agencies regularly include video in their marcomms activity, they are often disappointed with the results.

With that in mind, we have identified five key elements that will ensure your video content is strong enough to succeed.

1. Be authentic
Consumer trust is at an all time low. Research from Ipsos Connect showed that almost 70% of consumers distrust advertising, while 42% are sceptical of brands. The key to authenticity is letting your story be told by others. And who are the truest ambassadors of your brand? Your employees.

More often than not, these are the people that understand the connection between your message and your audience, and embody your values and ideals in a way that is relatable. Empowering your employees to define a narrative that is open and honest gives consumers a reason to believe in what you have to say.

2. Speak the language
Talk to your audience in a way they understand — and we don’t mean by scraping Urban Dictionary for slang. Identify their concerns, wants and needs, and the topics that spark conversation. When you speak to your audience on an emotional personal level, your message will resonate.

3. Snackable content
Viewers retain 95% of a message when they watch it in a video, compared to 10% when reading it in text. As 45% of consumers stop watching after 45 seconds, keeping video short and sweet is a must.

‘Bitesize’ content between 15-35 seconds is easily digestible, making for a higher view rate, and a more engaged audience. To ensure your video can land its message with or without sound, include responsive subtitles and hard coded text.

4. Stand out creatively
Differentiate yourself from the sea of sameness. With video, visuals are everything; the first three seconds of any video are the most important to capture the attention of your audience.

By employing eye catching visuals, dynamic text and effects, you create a ‘thumbstopper’ moment that elicits active engagement. Don’t underestimate the importance of a great thumbnail image either — autoplay isn’t a given.

5. Be nimble
The 24-hour news cycle means that timing is more important than ever, but the costs associated with using video production companies are still prohibitive for many, and the timeliness means they often miss out on what they set out to achieve.

Be smart about your approach to video content production and streamline your process for faster turnaround. Utilise user and employee generated content, create branded templates and frames, and develop a repository of clips to dip into as and when needed to captialise on trending stories and moments.

If you invest in the process, not just the product, you will find that video can become a high-performing element of any successful content marketing strategy.

 

Binumi Pro offers businesses a scalable way to take control of their video communications – at a fraction of the cost of traditional video production. Their unique offering enables your employees to shoot high-quality video content from a smartphone, edited to professional standard by their in-house team. The cloud-based platform offer comprehensive levels of client administration, and integrations for centralised corporate control to ensure Brand compliance.

Local News journalism

What, how and when to pitch journalists by industry

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A guest post written by Laura Crimmons, Founder of the Silverthorn Agency

BuzzStream, one of a range of PR tools, has conducted research analysing over 200,000 articles to uncover trends in when, how and what journalists are writing about to help PRs in securing coverage.

Five verticals were chosen for the study (Tech, Travel, Health, Entertainment and Personal Finance) with 20 publishers then analysed within each vertical taking the most recent 1,000 articles from each as well as the most shared 1,000 articles.

The research is broken down by each vertical with articles analysed to answer questions such as:

• What topics, companies and people are journalists writing about most frequently?
• What assets and formats, e.g. video, research, experts or photography, are covered most frequently within each vertical?
• Which publishers are most frequently linked to and most frequently link out?
• How many articles are journalists having to write each day and how does this vary by vertical and/or publication?
• Is there a ‘best day to pitch’ for each publication and/or vertical?

Alongside the quantitative analysis, the report also features supporting commentary from various journalists and PRs to add perspectives to the data.

BuzzStream chief growth officer Stephen Panico said of the motivations for commissioning the study: ‘We’ve known for a long time that the best performing teams get outstanding results by tailoring their pitches and content to the journalists they want coverage from. However, it’s always been frustrating for people who hear this advice because it’s always seemed to be more of an art than a science, something that a team either has or they don’t. We wanted to go beyond anecdotal evidence and platitudes and figure out exactly what the data actually says about what works and what doesn’t – based on what’s actually getting published. Admittedly, you can’t remove all of the personal skill from outreach, but this study will give much more clarity on what journalists in a given publication or vertical actually want.’

In addition to the detailed vertical analysis, the research also looked at any interesting comparisons across the verticals including which tend to attract the most social shares. As the table below shows, Entertainment articles generate 13X more shares on average than Personal Finance:

Cross vertical social shares overal

The study also shows the publishers within each vertical that have the most shared and engaged with articles:

Median social shares across vertical

The whitepaper is available to download for free here from BuzzStream.

Pitch to the right journalists at the right time with the Vuelio Media Database and get their requests directly with the Journalist Enquiry Service.

jonathan gutteridge

Personal Finance Blogger Spotlight: Jonathan Gutteridge, The Money Shed

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Want to save money? You don’t have to ‘just be super thrifty’ or compromise the life you’re living, according to Jonathan Gutteridge. Through The Money Shed, valuable ideas for making money from home and paying off debts can be found on the blog, the forum, the newsletter and shared across social.

We talk guilty pleasure purchases with Jonathan and how to cut down on what you don’t need to be able to afford what you do (do fancy holidays count as a ‘need’?).

How did you get started with blogging about personal finance?
I sort of fell into it. My background was in earning money from home and I had spent years doing the likes of focus groups, mystery shopping and flipping on eBay. Anything and everything really! From that I then created The Money Shed to give others the chance to talk about their experiences with earning money on the side and it all sort of grew from there.

What’s your favourite thing to post about on your blog?
Money-making content. Without a doubt. So many people have changed their families’ lives by using the advice on the site to find new ways to make money from home that they didn’t even think was possible. People have had holidays, new cars, paid off debts – all sorts! All of which has been done without them having to compromise the lives they are living financially like they would if they went down the ‘just be super thrifty’ route.

How do you deal with people getting in touch with you directly for advice on their money issues?
Sometimes it can be a bit overwhelming as I am very much a one-man band. The Money Shed is more than just a blog. It’s a forum with thousands of UK users and over 155,000 posts! It’s a newsletter that goes out to thousands of people and a blog with regular new content appearing each week. Not to mention all the social media promotion as well, so a lot of people will contact me from all angles wanting help or advice! If the question is about earning money from home then I’m easily able to help. If it’s about something a bit more serious like investments then I tend to point them towards other money bloggers who cover that topic.

What would you say is the most common area where people overspend/can cut down on their spending?
The first thing that seems to go is where they shop. You will see people drop Tesco or Asda and instead shop at Aldi. Which people don’t tend to talk about is that this can create a bit of a false economy as your local Aldi store doesn’t have the range of products that your major supermarkets do so you, in fact, end up doing two separate shops a week to get everything covered.

As someone who advises people on being savvier with their money, is there a guilty pleasure you struggle not to spend too much on yourself?
Holidays. When you are self-employed, giving yourself time off is ten times harder than if you were in regular employment because of the guilt associated with taking time off. Because of this, when I do go away I like to stay in nice places or fly in upper class so that it is a million miles away from my day-to-day life.

Top deal you’ve found recently?
I’ve recently got an Apple TV 4K box and so have been buying a LOT of 4K films and it’s amazing just how cheap the digital versions are compared to the physical ones. I’ve been buying a lot via TopCashBack on the iTunes stores! Not all deals are as good as they appear online, though. I was recently led down the garden path via a VERY popular HotUKDeals posting about £50 Dysons from Sainsbury’s which never materialised!

Do you have any advice for families who may struggle during the upcoming festive season?
Earn as much as you can online! Christmas is just the hardest time to save money with everything going on. I would say instead of trying to cut corners, look at ways you can increase your income in ways you may not even have known about!

How do you work with PRs and brands?
Week in, week out. You have to in this game; bloggers have bills to pay just like everyone else! I think what a lot of brands enjoy about The Money Shed is the fact that it is FAR more than just a blog and with the HUGE forum attached to the site they are able to tap into that community as well when they work with us!

What other blogs do you read (whether finance-related or not)?
I have friends whose blogs I enjoy reading. Sometimes for content, more often for the tone as some of the ‘money blogger’ stuff can be so super-dooper serious all the time it ends up quite dry. But the likes of Katykicker.com and Lottyearns.co.uk know how to write good content that is engaging, funny and relatable!

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janes patisserie

Baking Blogger Spotlight: Jane Dunn, Jane’s Patisserie

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Jane Dunn started Jane’s Patisserie after discovering a love for creating sweet treats at cookery school back in 2014. Now blogging new recipes every week, Jane likes to provide ideas for skilled bakers as well as beginners, especially if they’re millionaire’s shortbread-themed.

Bakery blogging is a passion for Jane, but there’s also lots of hard work that goes into making it a success – PRs please note: bloggers like to be paid for their work, and not in baked goods…

How did you get started with baking and blogging about it?
In 2014 I decided to go to cookery school instead of university as I wanted to learn all things about food. I loved all areas of what I learned, but I excelled so much more in the patisserie section so decided to start a blog on all things sweet!

What’s your favourite type of post or regular content?
I post one or two new recipes on my blog every week and they’re always something I love. My most popular bakes are cheesecakes, and anything millionaire’s shortbread-themed!

Are there particular bakes you don’t like attempting/writing about, and why?
I tend to try and focus on bakes that anyone can do of any skill level – they’re bakes that kids can get involved with, or someone who is skilled but fancies something delicious! It means I struggle to write about anything that is more serious patisserie work, that would be in a high-end bakery for example! I find videos are easier for those as you can show what to do!

Savoury or sweet?
I work with sweet, but I secretly MUCH prefer savoury. I love a bit of savoury pastry.

We have to ask about the Great British Bake Off – did you watch it? Who did you think was going to win?
YES, I watch Bake Off! I have since the beginning, and utterly love it! I thought Steph would win as she got star baker four times, but any of the finalists were worthy winners!

Have you noticed baking becoming a more popular/mainstream hobby as the popularity of the show has grown?
I would definitely say it’s grown as a hobby! So many people say they watch the show when they bake my recipes, and whenever I post about GBBO on social media it always gets a response! The rise of baking equipment in shops shows it, too!

With television shows, YouTube tutorials, and recipe books being a great source of learning for new bakers, what are the plus points for baking blogs as a medium?
I believe blogs are great, because there’s a more personal side to it. Some people just want to have the recipe and get on with it which is where books are so good, but a large percentage of my readers love to read about the recipe, before they bake it, from my perspective!

Do you have a particular recipe book (or books) that you frequently rely on?
I love any of Mary Berry’s books, or Nigella’s. They’re classics that you can always rely on!

How do you work with PRs and brands – are review products and new launches useful?
I work with PRs in all different sorts of ways – I love using brand’s products in my bakes that I truly love and believe in! I don’t often do product reviews anymore, but it’s something I will still happily do!

For PRs looking to work with you, do you have any advice for how they should approach you?
I think PRs need to respect that no matter how big or small a blog is, the person you are contacting needs to be paid for their time. It’s a shame that some don’t understand how much time and work goes into a post, but others can really get it and are a dream to work with! It’s always best for the PR to look into what you do on your blog first, to know if it’s the right area for you!

What other blogs do you read (whether in your sector or outside of it)?
I love to read blogs, but there are so, so many! Lifestyle, food or home decor!

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CIPR AiinPR

AIinPR: The PR industry is not ready for AI

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Public relations needs to get ready for artificial intelligence or risk being left behind according to #AIinPR, the CIPR’s panel on the impact AI will have on the profession.

Its 12-month global research project looked at close to 200 global publications on AI in the industry to date and found that PR is behind in understanding and usage.

‘Public relations is significantly behind the curve,’ said AIinPR panel member and PR academic Anne Gregory. ‘Other professions have already done major work on the shape of their future workforce, reviewing education and training, looking at their future role in organisations and society and at the ethics of AI. We need to get cracking, and get on with some serious work in all these areas.’

To help with this gap between PR and professions already upskilling in AI, machine learning and data, the AIinPR panel is putting together an AI Literature Repository where Government Reports, think tank findings, books and academic literature will be available for those looking to learn.

That this is an area the PR industry needs to catch up with quickly was clear throughout yesterday’s CIPR National Conference: Preparing for the Digital Future. Speakers including Tony Langham, Dr Stephanie Hare and Dr Lawrence Ampofo spoke passionately about the need for those in PR to understand our responsibilities with how the data we use is gathered and the emerging technologies at our disposal. For Government Digital Service’s Joanna Blackburn in her talk ‘Helping government meet the accelerated pace of users’ digital expectations’, the rate of change even within office environments is too slow, with technology advances far outpacing the rate of adoption.

AIinPR panel Chair Kerry Sheehan (taking over from Stephen Waddington’s work with CIPR on AI over the last two years) said the research on the understanding of AI in PR has made for stark reading. She said: ‘If, as a profession, we do not educate ourselves on AI and machine learning we really will risk getting left behind.

‘As the ones who provide a strategic management function driving business, profiles, profits and purpose; and, more importantly, the ones who should be best placing and promoting AI to aid the public’s adoption of good AI to realise its benefits, we have a vital role to play – we need to take this seriously. We are determined to encourage our profession, across the globe, to really own the AI agenda.’

Communicators interested in AI are encouraged to contribute to the AlinPR panel by adding academic materials to the Google document. The final repository of information, as well as the AIinPR 2020 plan, will launch on 16 January at The Turing Institute. If you’re ready to get ahead of the curve now, more information AIinPR can be found at cipr.co.uk/ai.

Voting

General election pacts: will they have an impact?

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As the deadline for election candidate nominations passes today, Vuelio assesses the likely impact of alliances and pacts between parties.

The 2019 General Election is set to be one of the most unpredictable in living memory.

Polling is fluctuating, though in general it still shows a Conservative lead; manifestos have yet to be released; and in the last few days the Conservatives, Labour and the Lib Dems have all been affected by candidates standing down due to controversial social media posts coming to light. Labour candidate Kate Osborne remains in post despite a row over her sharing an image on Facebook in 2017 with an image of Theresa May being held at gunpoint.

The close of nominations for all parliamentary candidates is 4pm on Thursday 14 November and after this deadline there will be a clear list of which parties are contesting which constituencies.

Nigel Farage’s ‘big decision’ announced on Monday to withdraw 317 Brexit party candidates in every seat that elected a Conservative MP in 2017 follows huge pressure on him to not oppose the Conservatives. Several Brexit Party candidates had already announced they would not stand in seats where it looked likely they would let in Labour or the Liberal Democrats and a Times leader column said: ‘So long as the Brexit Party remains on the ballot there is a real possibility that Brexit will be stopped’.

Nigel Farage was clear that his party will still contest Labour held seats and seats held by other Remain parties.

Brexit supporters have pointed out that this stance could still deprive the Conservatives of a majority, if they split the Leave vote in crucial Labour Tory marginal seats in the North and the Midlands.

The Brexit Party has argued that the Conservatives should stand down in some of these Labour heartland constituencies, which have not been held by the Conservatives for more than 100 years, where polling suggests voters are more likely to back the Brexit Party to deliver Brexit than to vote Conservative.

Despite this, Farage reports that his candidates in Labour-facing seats are under continued pressure to stand aside: ‘Our people, men and women who put themselves forward are now coming under relentless phone calls, email and abuse, and being told they must stand down. That is happening in 21st Century Britain. I think that is a complete and utter disgrace.’

Monday’s Brexit Party announcement followed a video by Boris Johnson in which he promised to pursue a Canada-Plus free trade agreement with the EU and not to extend the transition period beyond the end of 2020.

Not to be outdone on the Remain side, Unite to Remain announced a plan affecting 60 seats in England and Wales, where a single Remain party will stand.

This initiative is between the Green Party, Plaid Cymru and the Liberal Democrats. The full list of affected seats is here. Polling guru Professor Sir John Curtice said when the list was announced that, ‘their effect is going to be small’ and he suggested at best that it might mean the Liberal Democrats winning ‘half a dozen’ additional seats. Many of the seats affected effectively had similar agreements in place in 2017 too, so the impact may be negligible.

Separate to this agreement, some Liberal Democrat candidates have come under pressure to stand down in seats held by Labour, which are vulnerable to the Conservatives. The Lib Dem candidate for Canterbury, prominent Pro-EU journalist Tim Walker, has withdrawn from the constituency where Labour’s Rosie Duffield defends a majority of 187 votes.

Because Labour is not an explicitly Remain party and chose not to take part in the Remain Alliance, the Lib Dems have said a different candidate will be nominated in Canterbury. Another Lib Dem candidate has stood down in High Peak in Derbyshire where Labour defends a narrow majority of 2,322 votes but the party was expected to replace this person with a new candidate as well.

With four weeks remaining until the election, it is impossible to know the impact these agreements will have on the result, especially before the manifestos have even been published or before any tv debates have aired.

It will depend on the polling trends and whether the margin between the main parties increases or reduces. Equally in an election in the middle of winter, the weather could have a significant impact. Flooding in Yorkshire, Derbyshire and Nottinghamshire has already affected the campaign this week with visits from all the main party leaders to affected areas to speak to affected residents, and the Prime Minister being criticised for the Government’s slow response.

Voter registration numbers continue to rise with over 1.5 million registrations in the last two weeks and adverts on TV and online encouraging people to register to vote. It is worth monitoring the total number of registrations by the deadline of 26 November. Then all eyes will be on the TV debates and the party manifesto launches to see whether these lead to a significant boost in voter turnout, and if this exceeds the 69% who voted in 2017. 18% of voters in 2017 or 8.4 million people voted by post in that election. We would expect that to increase in this poll not least due to the weather and busy run up to Christmas.

ICCO logo

ICCO World PR Report reveals optimism in the public relations market

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PR agency bosses are optimistic about the growth of public relations in 2020 and beyond, according to findings from the International Communications Consultancy Organisation’s World PR Report published in partnership with Opinium.

The overview of the worldwide PR landscape uncovered profitability alongside optimism – on a 10-point scale, overall optimism about the growth of the public relations market hit 7 among surveyed PR leaders (as high as 7.7 in North America). Expectations for profit in 2020 scored 6.7 across all regions surveyed, with confidence in increased profits particularly high in Latin America (7.3) and Eastern Europe (7).

Drilling down further to see where market growth is being triggered and where potential challenges may be, the World PR Report also found that:

  • Increases in investment from Asia Pacific consultancies is expected for the influencer marketing space
  • Creativity skills will be most important for Western European leaders in PR
  • The most popular B2B social media platform for Middle East and Africa is LinkedIn (followed by Twitter and Facebook)
  • Retaining talent is a big industry challenge for agency heads, who cite high salaries as a difficulty for recruiting outside of the industry

ICCO chief executive Francis Ingham said: ‘The global PR industry faces the future in fine shape. However, we must not take our position of strength for granted. At every level of the industry and in every region of the world, we have a talent problem. We simply do not attract and retain enough of it.

‘That is because we do not pay enough. And we do not pay enough because we charge too little. At the heart of this is our failure to adequately measure the effect of our work. The global fall in AVE usage is a welcome sign of our progress on this issue. Along with AMEC, ICCO will continue to champion professional standards on measurement so that our industry can continue its growth with renewed confidence in its value to business and society’.

Will the future be filled with virtual influencers?

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When locking in an influencer for your next project, someone with 1.7m followers on Instagram who’s guaranteed not to embarrass or drop your brand could be hard to find – if you’re looking among humanity, that is. The world of virtual influence is where you should be looking, according to the Virtual Influencer Agency’s Dudley Nevill-Spencer who held a session on the opportunities in the sector at this year’s Influencer Marketing Show.

In the virtual space, you can find Lil Miquela (she of the 1.7m followers) or Cade Harper (93K followers). They won’t push back on the artistic direction you’re going for in the campaign you’ve teamed up on, or openly criticise your brand if a collaboration goes wrong.

Virtual influencers could be a good choice for some brands, and they’re also unavoidable. Even if you’re not posting on their timelines on social media yet, you will have communicated with a virtual avatar or NLP (Natural Language Processing) while online shopping or looking for help online. Vuelio’s own virtual Licia is very helpful, for example (but she does have a real-life Licia counterpart).

Virtual help Licia

And there’s a science behind why they work so well, aside from never needing sleep, sustenance or HR intervention – our brains are hardwired to trust things with faces. Or, as the Wikipedia entry for the phenomenon of Pareidolia, puts it ‘cognitive processes are activated by the ‘face-like’ object, which alert the observer to the emotional state of the subject even before the conscious mind begins to process the information’. We have no choice to feel a bond, even for those of us who would never comment on a Cade Harper post to tell him that yes, friendship is so important.

Even when we know for certain that what we’re communicating with isn’t human, but a programme designed to elicit a set reaction, we trust them. And in some cases, more than our fellow humans. Research undertaken by DARPA, and mentioned during Nevill-Spencer’s talk, involving virtual therapists for soldiers showed that the robo-counsellors did better than their human colleagues during sessions, because patients felt no judgement while sharing with them and seeking advice.

Lil Miquela, as an influencer, will reply to her followers’ comments without any sense of judgement. Her recommendations and collaborations can elicit a similar reaction as a human influencer from her followers with no worry. What she, and her fellow virtual celebrities, can’t avoid, however, are the bad choices of those who plan out and license her career – Miquela’s controversial advert for Calvin Klein with Bella Hadid being a prime example. Not all collaborations will be good ideas for them and their creator/owners, or the brands they’re collaborating with.

Other uses of the technology are seen as worse than adverts with supermodels – deepfake technology use in elections could be particularly sinister. And if the uncanny valley smooth skin and designed-by-community personalities of the most popular virtual personalities muffle your automatic trust response at the moment (or trigger thoughts of Skynet, Black Mirror and Ultron), consider the possibilities these types of influencers have and are already demonstrating today. Nevill-Spencer believes that NLP tools can increase influencer/brand engagements from 2% (around where they sit currently) to over 15% in the future.

Paired with personality traits that inspire loyalty, virtual influencers look set to become part of the influence landscape. But they’re not real people, with real emotions, opinions or creativity – they can only respond within the limits of their creator’s coding so far. So while a future of virtual personalities to help and offer advice may be on the way, their real-life human versions are still worth building relationships with now and in the future.

Find the right (human) influencers for your campaign with the Vuelio Media Database.

Video

Over a quarter of PR agencies still haven’t found a way to make video work

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Despite its value as a marcomms tool, 26% of PR agency bosses admit that they are yet to find a way to make video work in their communications. This is according to research undertaken by The Pulse Business and PRCA in partnership with video editing platform Binumi Pro.

Outside of the 64% of agencies that do use video regularly for comms, the reasons for those that don’t vary. For Chelgate CEO Liam Herbert, video can be a disappointing experience due to a ‘lack of understanding internally, poor briefing and application of the finished product’. In fact, a big cause of dissatisfaction in agencies was cost – with 38% that have recently used video production companies finding it more expensive than they would have wanted.

Cost is a factor global CEO and co-founder of M&C Saatchi Public Relations Molly Aldridge also considers: ‘I still think production houses are expensive. We have an in-house producer that creates them but we do outsource on occasion and those costs seem to rack up and quickly’. Yet it’s still a worthwhile investment for her work – ‘film is a super powerful way to convey creative platforms and ideas and we create a lot of videos to deliver client ideas and then as part of the media outreach to engage customers too’.

For those already utilising video, it’s a vital part of the comms tool box; ‘an important and persuasive part of our comms mix’ for managing director Elin de Zoete at PLMR; and ‘used frequently and will be used even more’ by Milk and Honey founder Kirsty Leighton’s agency.

‘PR and communications leaders on every side of the industry recognise that video is a hugely important element of their comms arsenal,’ Bimuni Pro CCO and co-founder Christopher Bo Shields commented. ‘The costs associated with using video production companies are still prohibitive for many, and the lack of speed means that videos often miss out on what they set out to achieve. Professional-standard video needs to be democratised out of the hands of video production companies and into the hands of the people that are actually using it.’

A breakfast roundtable discussion of this research into how video is being used in marcomms will be held by Binumi Pro and the PRCA in January 2020.