Food waste

Waste Not, Want Not – How brands can help combat food waste with effective PR and social media campaigns

This is a guest post from Alex Halls, account director at Hatch.

Food waste is a huge issue in the UK, with an estimated 10.2 million tonnes of food ending up in the bin every single year. That’s enough food to feed the entire population of London for a whole year. Of this, it is estimated that 7.3 million tonnes are ‘avoidable’, meaning it could have been consumed had it been managed better and let’s be honest, we’re all guilty of it.

It’s not just a waste of perfectly good food, it is also a drain on resources and terrible for the environment. It is estimated that the carbon footprint of food waste in the UK is equivalent to that of 18 million cars on the road. According to the United Nations, if food waste were a country, it would be the third largest emitter of greenhouse gases after China and the United States.

With an increasing number of environmentally-conscious consumers and an ever-worsening food waste problem, it is important that brands use their platforms to step in and help combat the issue. One of the most effective ways to do this is through PR and social media campaigns. These campaigns can be used to raise awareness about the issue, share information about the impact of food waste on the environment, educate and encourage consumers to make changes in their own lives.

Education

The key to any change is through education and it is no different in the fight against food waste. According to a report by WRAP, households are responsible for 60% of the UK’s food waste, so it is clear there is an issue that starts at home.

An effective way to combat food waste is by utilising recipes that incorporate leftovers and help people make the most of food they have in the fridge by providing inspiration and techniques to use up and preserve food.

The rise of subscription services like Hello Fresh and Mindful Chef have meant that people are only getting the amount of food they need in, and menu planning is a great way to reduce food waste. But we’ve all been in the shop when we’re hungry and bought far too much.

In a cost-of-living crisis, it is even more important that we plan meals, and brands have a real opportunity to create inspirational content that can help give people the tools and techniques they need to fix the issue at home.

We’ve seen over the last few years the sheer amount of food-related content on social media and that’s growing even more with the rise of TikTok – so my number one tip, if you’re a brand in this sector and you want to do something to combat food waste, is to get your apron on and start inspiring your consumers with tasty, easy-to-follow and engaging recipe content. If you wanted to take this on the road, you could look at doing a zero-waste street food van or pop up café to get your tasty dishes in the hands of potential customers and engage directly with your target audience. There are loads of ways you can expand on it, but at the heart it is about education and inspiration.

At Hatch, we work with the British Growers Association on the Yes Peas! Campaign to promote the benefits of frozen peas and shine a light on the industry. It’s tempting to just whack peas on the side of your plate and have done with it, but what Yes Peas! does so brilliantly is hero the ingredient and make it the star of the show through recipes. It’s needed as well, as the average person eats around 9,000 peas every year.

Yes Peas! also educates consumers on the wider environmental benefits. Peas are by far the most environmentally-friendly veg in the UK; we’re 90% self-sufficient as a nation, there’s little to no waste as the pods are utilised in different ways and any that don’t fit the grade are used in animal feed. Peas go from field to frozen in around 150-minutes, meaning little supply chain wastage.

But it’s not just recipes that help to educate the consumer. Research, white papers and other helpful content e.g. downloadable meal planners and weekly menus can also play a huge role. Simple tactics like this can be an incredibly cost-effective way to make a difference.

Shock Tactics

A tried and tested strategy when it comes to affecting real change through marketing strategies is the implementation of shock tactics. By highlighting the staggering statistics of food waste and the impact it has on the environment and global food security, brands can create a sense of urgency and use it to motivate consumers to take action.

Images of overflowing landfills and the devastating effects on the planet can be a powerful way to get people talking about the issue.

You may remember a campaign a few years ago when WRAP showed how much food a household wastes in a year:

Jonathan Hordle/PA WRAP campaign on food waste

This has worked in the past for other environmental causes like littering, plastic waste, ocean pollution and so on. People find it hard to visualise numbers and figures in their head, so showing them in a simple way can make a big impression and make for a great impactful stunt (the only issue is make sure all the food doesn’t go to waste just for the sake of your own stunt, or you’re just adding to the problem).

Partnerships

Another way brands can look to target food waste through their PR and social media activity is by partnering with like-minded charities, organisations and people. This not only helps to support a good cause but builds a positive reputation for the brand. Food waste charities redistribute nearly 50,000 tonnes of food each year, making them a crucial ingredient in the fight against food waste, and well-known chefs and food writers have been campaigning for years on the issue.

A fantastic example of this in the UK is the food waste reduction campaign ‘Too Good To Go’, which is supported by major supermarkets, restaurant chains and independents. This campaign focuses on reducing food waste by making surplus food available to consumers at reduced prices through an app, and has helped to divert tonnes of food that would have otherwise been heading to landfill.

Partnering with influencers and celebrities who have a vested interest can also help elevate your PR and social campaigns. However, it is important that you remain authentic and seek out partners who genuinely care. At Hatch we often say consumers have the best bulls**t detectors around and with growing skepticism around influencers, you don’t want to get it wrong.

People like Hugh Fearnley-Whittingstall, who has been a prominent campaigner against food waste for many years, would be the perfect face of a food waste campaign for a brand looking to gain additional cut through, utilising his name, expertise and genuine passion for the cause would prove a beneficial strategy.

Sustainable Practices

That said, it is not just about raising awareness and educating consumers, it’s also about encouraging them to take action themselves. One way brands can do this is by using their own supply chain to reduce food waste. According to a report by the Carbon Trust, food waste in the supply chain accounts for 33% of all food waste in the UK.

By implementing sustainable practices such as composting, reducing packaging, and using more efficient production methods, brands can help to combat food waste at the source and set an example for others in the industry to follow.

Setting sustainability targets and committing to achievable goals is a great way to lead by example and can form the basis of any key messages and strategy when launching a marketing campaign to combat food waste. A strong proactive and reactive press office function, which shares these key messages and utilises expert stakeholders to comment on these issues, is a brilliant way of raising awareness of your brand and its commitment to combating food waste.

After all, you have to get your own house in order and practice what you preach to be taken seriously. We’ve seen so many people accused of greenwashing or offering empty promises, so with any activity of this nature, it’s important it’s authentic.

Conclusion

A successful PR and social media campaign can have a huge impact, helping to raise awareness about the issue, educate consumers on how to reduce food waste at home, and encourage people to make changes in their own lives. By utilising data and insight, brands can make changes in their own supply chain that can reduce food waste and improve sustainability. There are loads more tactics brands could use as part of their strategy, but hopefully this sparks some inspiration and helps you in the fight against food waste.

Alex has over six years’ experience in PR working across a range of B2B and B2C clients in FCMG, Food & Drink, Sport and Lifestyle sectors. 

Interview with Logistics Magazine editor Matt Harrington

An industry on the move: Logistics Magazine editor Matt Harrington on what is happening in logistics

Supply chain issues, the cost-of-living crisis, fluctuating fuel and energy prices – the logistics sector is facing its share of challenges this year.

Helping to keep the sector informed of what is on the road ahead is Logistics Magazine, which goes out to over 23,000 Logistics UK members and senior businesspeople in the logistics sector each week.

‘In my seven years as Editor, I have never ceased to be amazed at the truly dizzying array of issues that interest our readers, from the Northern Ireland Protocol to tyre husbandry – and everything in between,’ says Matt Harrington, covering an industry that has had to be increasingly flexible over the last few years, with more change on the way:

‘Before COVID-19, Logistics Magazine was a monthly membership journal, which was chiefly distributed as a print title. Following the pandemic and the widespread shift to digital news consumption, it has evolved into a searchable online web portal. In its first two years, our digital portal received more than a quarter of a million visits, quickly becoming an essential repository for news and views on the industry.’

Read on for insight from Matt on the trends coming up for logistics – sustainability, shifting perceptions and innovation.

How has the logistics sector changed since you’ve been covering it?

Matt Harrington

In the seven years that I have been covering the industry, logistics has undergone a transformation. Previously something of an invisible sector, first Brexit and then the COVID-19 pandemic shone a spotlight on the industry like never before, leading to a much greater appreciation by the general public of how integral the logistics sector is to their daily lives.

The other big development is decarbonisation – seven years ago it was perceived to be something of a niche or side issue. Now, with the deadline for ending the sale of petrol and diesel vans just seven short years away, I would argue that decarbonisation sits at the very top of the industry’s agenda.

How do you see the impact of supply chain issues evolving over the next few years in the UK and beyond?

The IMF recently issued a warning that it expected the UK to be the only major economy to shrink in 2023. So, we’re in very uncertain times, not just for logistics but every business sector in the UK economy. Logistics has a reputation for being adaptable and resilient, and given that many areas of the sector, such as food retailing or supplying pharmaceuticals to hospitals, are essential services it seems reasonable to assume that the industry will weather the coming storm better than most. However, logistics will not be immune from any wider economic slowdown, so it’s likely that it will not continue to grow at the same pace.

What are the biggest trends for the logistics sector this year?

The scarcity of skilled workers continues to be a significant issue for the logistics industry. While we may be on the cusp of a recession, the labour market remains extremely tight in the UK with a dearth of skilled candidates.

In the autumn of 2021, the sector faced an acute shortage of HGV drivers. Now that crisis has eased, but the problem has shifted to a shortage of mechanics and technicians. That’s partly because many mechanics have C+E driving entitlement so can command a higher salary as a driver. This follows the law of unintended consequences – where plugging a gap in one part of the sector leads to shortages elsewhere.

So, we must battle for talent with a number of other business sectors, many of whom may appear more superficially appealing to a younger demographic. That’s why Logistics UK, in partnership with the Chartered Institute of Logistics and Transport, launched the industry-wide Generation Logistics campaign last year – to help shift perceptions of the sector.

Are logistics companies doing enough to incorporate net zero goals into their planning?

Getting ready for decarbonisation is going to be a key challenge for 2023. Businesses need to make it integral to their future planning and ensure they have the finance available to fund new vehicles, new technology and new infrastructure. If they need to upgrade the electricity supply to their depots, they also need to secure the necessary agreement with their landlord. And if they are thinking of taking a new warehouse, they need to consider whether it is futureproofed for a decarbonised fleet.

What information from PRs is useful to Logistics UK and the magazine, and how would you prefer they get in touch?

As the house magazine for a national trade body, Logistics Magazine is unusual in that it already has a ready supply of news stories and features on the key policy issues affecting the sector. For press releases to cut through, they need to be reporting something of wider significance, such as the key finding of a large survey or the launch of a landmark report.

What do PRs need to know about the logistics industry that is unique to the sector – does it have big differences to other industries?

Logistics is a fast-moving industry (both literally and metaphorically). It is also extremely responsive to whatever is happening in the wider economy. Technology and innovation have an increasingly large role to play in the industry’s transformation, particularly in the coming years as efforts ramp up to decarbonise and automate freight activities.

Which logistics companies are doing a good job when it comes to sustainability and environmental considerations?

Many of our 20,000 members place sustainability and environmental issues at the heart of their logistics activities, and many others plan to do so in the near future.

In 2021, Logistics UK launched a Route to Net Zero campaign and was delighted that so many of its members opted to join. They included high street retailers, local authorities, parcel couriers, utility companies, as well as more traditional haulage firms. Businesses of all sizes too – great to see.

Find out more about Logistics Magazine on the Vuelio Media Database – request a demo here.

What impact has TikTok had on food and drink

How has TikTok impacted Food & Drink content and how will it dominate in 2023? 

This is a guest post from Hatch Group‘s social media lead Jack Moore.  

Jack MooreI’m going to start this piece with an apology. I’m about to use a word that might cause you to roll your eyes, sigh or even shake your head, and for that I’m sorry. The last three years in the Food & Drink industry have been unprecedented. There, I said it.  

You’ll have no doubt seen this written a million and one times since 2020, but it’s an inescapable fact that they have. I’m not going to go into detailed analysis on how and why as they’re well documented, but the landscape has shifted in nearly every facet of the industry. From the very real staffing and supply chain difficulties facing restaurants, bars and manufacturers across the UK, to the more nuanced change in consumer behavior and the social media landscape for marketers working in this space.  

For the latter, the rise of TikTok has presented some incredible opportunities and challenges for Food & Drink, but how has it impacted the industry since its rise in popularity and what can you expect in 2023? 

TikTok’s Impact 

The relationship between Food & Drink and social media is certainly nothing new. When Instagram first grew in popularity the feed was littered with flat lay pictures of the last meal your friends enjoyed or later down the line, boomerangs of you and your friends clinking your cocktails together. TikTok however has added a new dimension to this relationship. 

This isn’t the content you’ll find on TikTok. First and foremost, the channel is an entertainment platform, so content needs to entertain, educate and inspire. This isn’t unique to TikTok by any stretch but it’s certainly the channel where if your content doesn’t do this, you will see the lack of reach or engagement. 

To highlight the impact the platform has had on Food & Drink, let’s focus one specific area; reviews. This isn’t the only genre of content in the sector, but it is one where TikTok’s impact is magnified. 

 

Reviews 

Restaurant, bar or product reviews are nothing new, everyone is a critic. Before TikTok, a Facebook review on your page or an Instagram post about the service at your bar would only reach a limited audience. That doesn’t diminish the importance of a good or bad review on those channels at all, but TikTok’s algorithm works in a slightly different way to these platforms so the potential for your brand to be seen by fresh eyes is even greater. 

TikTok doesn’t necessarily show you content from accounts you follow as a priority, it looks for content it thinks you’ll enjoy. So, if you’re into trying out the latest restaurant or bar experiences, you better believe that TikTok will show you the best video reviews to whet your appetite. 

Keith Lee, a US-based TikTok food reviewer, recently catapulted a floundering Las Vegas pizzeria to stardom with one video sharing his positive review of the food and service at Frankensons. Overnight, the pizzeria’s phonelines were ringing non-stop, and people from as far away as Iowa (a three-hour flight) were visiting for a taste. 

This is an extreme case with a fantastic outcome. Not every TikTok review will help you become a viral sensation, but Keith’s authentic and honest review shows that people put trust in creators on TikTok and their opinions, enough trust that they’d hop on a flight to get a slice. 

But beware, there is a downside. It might be too soon to say if Frankensons will become a mainstay of the Las Vegas food scene, a must-visit attraction for tourists, but my guess will be that once the hype has died down it will be somewhat business as usual for Frankensons. Much like the content trends on TikTok, another restaurant will rise as one fades into the background again. And all this is before we even get into negative reviews, but honestly that’s a whole other piece. Suffice to say, these can be just as impactful as Keith’s Frankensons review, but without the positive outcomes. 

TikTok in 2023 

So, what about this year? How is TikTok going to dominate the food & drink space? And most importantly what can you do? 

TikTok has arrived. It’s no longer an emerging platform and its impact can already be seen both positively and negatively across the industry. I don’t see that changing in 2023 compared to 2022, but as even more people download the app and begin to consume content, you might see that impact intensify. The things that made TikTok a great place for users will still be important and arguably more so as the platform becomes more saturated. Entertainment, education and inspiration. 

So, what can you do? For those creating content for their own channels, be reactive to trends that are suitable for your brand. Not all of them will be so don’t be afraid to skip over some of them. Provide value to your audience. When they watch your video, what is in it for them? Content that focuses on selling your product won’t work here. 

If you’re not creating content for your own channel, there’s still ways to play in this space. There are so many authentic and entertaining content creators on TikTok, 2023 is the year to utilise them. Opening a new venue? Invite creators to the launch and let them capture their experience to share with their audience. Got a new product? How about working with the numerous recipe creators to inspire people to make something with your product. 

TikTok is littered with opportunities for those in the food and drink sector in 2023, the only real question is which ones should you pursue. 

Jack is the social media lead at Hatch Group and has nearly a decade of experience in social media, working with global and national brands to deliver creative and strategic social media strategies. Hatch is a PR, social media and activation agency with offices in Leeds and London. Founded in 2008, it works with clients across food, drink, sport and FMCG. 

Trust in medical and health comms

How the pandemic changed our trust: what does it mean for health communicators?

This is a guest post from Helen Fitzhugh, associate director, Healthcare at Kaizo PR.

In the past two years, consumers have been bombarded with public health information on an unprecedented scale. Over the course of the pandemic, we’ve charted consumers’ changing attitudes to sources of health information to understand who they do – and don’t – trust.

Our research reveals a number of important considerations for health comms professionals.

After surveying 500 UK consumers, we found that trust in some sources of health information had dropped significantly since 2020, with independent experts and government health advisors plummeting in the ratings.

Consumers also have shorter attention spans, consume less print and online news from traditional media outlets, and are less likely to question health information – even if it goes against government advice.

Consumers suffering from ‘health messaging fatigue’

Who would have thought, before March 2020, that we’d all become experts in virology? After living through daily updates on transmission rates, mutations, and clinical trial results, it is no surprise that we began to switch off – BARB (Broadcasters Audience Research Board) data shows that people turned to TV channels for news at the start of the pandemic and then turned away as it progressed.

The emotional stress of the pandemic may be to blame. Media consumption affects our mental health – negative news can cause distress and anxiety. People may have been avoiding pandemic news because they felt it was damaging their mental wellbeing.

Our survey found that the biggest health worry for respondents this winter was their mental health, with 39% singling this out as their top concern – ranked above Covid, colds and flu. This is particularly interesting given the headlines on the ‘twindemic’, which – you might assume – would push respiratory viruses to the front of people’s minds.

Consumers may be avoiding health news to protect their own mental wellbeing – or simply because they have had enough of virology lessons. Whatever the reason, it poses a real challenge for health comms professionals who need to engage with a disengaged audience.

Radical redistribution of trust

In 2020, consumers were quick to lose trust in a source of health information – for example, 70% would not trust information that did not come from a qualified healthcare professional. This figure has now dropped to just 51%.

Likewise, two years ago, 44% said that they would lose trust in health information that went against official advice. This has fallen to 23%.

These figures suggest that it is harder to lose consumers’ trust. This may not be as beneficial as it sounds: quite the opposite. If consumers are less likely to question the source of their health information or its accuracy, it is easier for misinformation to proliferate.

Who is in and who is out

As in 2020, healthcare professionals (HCPs) continue to be the most trusted sources of information: almost half (47%) of our respondents said they would rely on their GP, doctor, or nurse to provide them with trustworthy information to make decisions about their health.

However, as it is increasingly difficult for some people to see their GP, new information sources are plugging this gap. In 2020, only 5% of respondents said they would rely on a local pharmacist for health advice – our latest survey showed that this had jumped to 20%. Established healthcare charities and organisations, such as the British Lung Foundation, are also following this trend – with trust in such bodies up at 20%, from 9% two years ago.

The pull of independent scientists and experts has however dropped since 2020 – falling from 49% to just 29%.

So, how can you get your message across?

Revaluate your assumptions about what people will engage with. Mental health is a big concern, for example – so consumers may be more likely to engage with content about mental wellness, compared to physical wellness.

Health information that is presented as alarmist could be a big turn-off – tone matters at a time when people want to protect themselves from sources of anxiety.

Trust has shifted or consolidated. HCPs remain high on the trusted sources list, but with GP availability increasingly a challenge, consumers and patients need an alternative. Trust in pharmacists and the third sector has increased, so think about how you can tap into these sources to tell your story.

Clear, trustworthy health information saves lives and reduces the burden on the NHS – but only if you can get people to pay attention to it.

Read the full report by Kaizo PR here.

For more on trust in the health, medical and pharmaceutical space, read these posts with overviews and advice from Pharmica’s Carolina Goncalves and Lynn’s Shayoni Lynn.

The no-nonsense guide to PR and comms in 2023

The no-nonsense guide to PR and comms in 2023

This is a guest post from The Media Foundry’s associate director Kat Jackson.

It is still January and we’ve all been inundated by the 2023 predictions; the good and the bad. We’re all braced for impact – but is it helping anyone to really prepare?

So, instead, let’s look at things practically, and with a promise of no overuse of the words ‘tough’ and ‘resilience’. Here is how PR and comms professionals should be approaching the year, avoiding all the hyperbole.

1. Make sure the foundations are solid

Check them regularly. There is a reason why the admin, the structure of PR accounts is (by and large) universal. They are tried and tested tools to keep clients updated on progress and regularly reminded on the value you are adding to their work. You make their lives easier. If you aren’t, check in and ask why, and if something needs to be switched up.

2. Do more, with less

It is a simple, uncomfortable fact. Most businesses will tend toward the frugal. Budgets will be stretched. But there are also instances where comms can be treated like a tick box – release done, coverage in, move on. Not always the best policy. Content concepts can keep coming back, certain themes will have a longer shelf life which can be explored in different ways. Marketing should always ask itself if there is still room for further delivery. Challenge those you think could be trying harder. Push for better. Take a good hard look at the service and see what could be improved. Longstanding work can become somewhat rote to even the most dedicated – but complacency this year is a risky strategy.

3. Ask the right questions

Will this make the boat go faster? I used to have a client who had this hung on the office wall. It is an old adage from Olympic rowing success, and it is a good one. How will this comms strategy help the business to grow, sell, improve performance? If that can’t be explained beyond ‘awareness’ – well, there is your answer. We’re already talking to people who have put a pin in PR because the big creative ideas had woolly success criteria. They won’t be the only ones. The right questions do go further though. What more could we be doing to help the client? Do we know what else is going on within their walls – and can our advice assist?

4. Mess with the bull, get the horns

PR is not always known for its transparency. But obfuscation and vague thinking will get short shrift. This is true at any time, but it is doubly so when the recession is on the horizon. Big thinking and grand creative ideas are great, and there will always be a place for them. But are they really what the brand needs right now? ‘Yes’ is a fine answer. ‘No’ can be equally necessary.

5. Remember the value of what we do

Yes, it might be hard to put a figure on sometimes. But it remains true that effective PR can be one of the most cost-effective ways for companies to market, and one of the biggest gaps to fill if it is lost. For example, there is no business quite as motivated for their comms than one facing an unexpected crisis without advice. There will be cases where a smart SEO push or a mass ad campaign may bring more immediate benefit to a business – that is all in the mix, it is how marketing works. The essence of PR is simple communication; who the client is and what they do. Facilitate a dialogue. You can still bring people together, even when everyone is feeling the crunch. Sometimes that is when it matters most.

For more trends to watch out for this year, check out these 15 trends to plan for in PR and comms in 2023. And need more ideas for effective measurment to prove the value of your work? Here are seven ways to measure your content.

Trends in health journalism PRs need to know about

Trends in UK health and medical journalism PRs need to know about

It is now around three years since the British public first heard about a new disease called ‘COVID-19’. While most industries were massively impacted by this in a negative way, health journalism and reporting of the symptoms, cures and variants became the primary focus for most media outlets. In 2023, this focus continues, with news organisations covering diseases such as Monkeypox and Strep A in particular detail as the public seek information.

Health journalism, though, is a broad subject covering everything from disease and illness to dieting, exercise and mental health. Here is a look back over the last few months at topics and trends in this sector, based on what journalists have been requesting via the ResponseSource Journalist Enquiry Service.

Sign up to start receiving requests from the UK media direct to your inbox with the Journalist Enquiry Service.

The first thing to note is that since September 2022, 28% of all enquiries have been either for the Health category or the Medical & Pharmaceutical category, or both. The Health category performed especially well and was the third most selected category out of all 25 over the last three months, underlining the increased importance of health reporting in publishing. The Medical & Pharmaceutical category also saw a 5% increase in requests between September and October and a 13% rise between October and November.

Sender type for health requests

The journalists submitting enquiries for these categories are most often staff journalists (55%) with freelance journalists making up nearly a third (27%). They also tend to be looking more for the consumer angle with 39% of all enquiries coming from Consumer Media and the National Newspaper/Current Affairs media type in second, back on 32%. The national press requests will generally be more focused on consumer health but there is still a significant proportion of trade health journalists using the service, with 11% coming from that media type.

Publications often plan their content months in advance, especially when it comes to features, so content around healthy eating to start the new year and challenges like Veganuary are written up in November and December. ‘Food’ is the top keyword, appearing in 13% of all health and medical requests.

Keywords for health and medical categories

Requests have varied from ‘Food or drink that raises/lowers blood pressure’ to ‘Looking to speak to an expert regarding sharing and displaying food hygiene info’. There have also been requests seeking nutritionists or dieticians for ‘diet trends of 2023’ from the consumer perspective. Meanwhile, on the trade side, we have seen requests for food scientists looking to speak about superfoods.

With food proving such a popular keyword within the health and medical categories, it is perhaps unsurprising that the words ‘diet’ and ‘nutrition’ have also performed well, appearing in 5% and 4% respectively.

Along a similar line, ‘fitness’ was in 9% of all requests between September and December. The UK media often publishes a lot of content in January around fitness goals, trends for the year or ways to lose weight as people make resolutions. The keyword ‘weight’ was also in 3% of enquiries while ‘exercise’ appeared in 4%.

These enquiries have tended to be more consumer-focused coming from magazines such as Cosmopolitan, OK! and Fabulous. The requests are often for a ‘fitness expert’ but we have also seen journalists looking for ‘fitness challenges’, ‘fitness trends’ and ‘fitness fashion and accessories’. This gives plenty of scope to reach out with clients in this field.

The awareness around ‘mental health’ has increased significantly in the last few years and as a key phrase it appeared in 5% of all enquiries across health and medical. The period we are looking at (September to December) includes World Mental Health Day (10 October) so this might be a reason why it was the fourth most popular keyword/phrase.

The split between consumer and trade titles here is much more even with national press also regularly looking into issues around mental health. Newspapers such as The Independent, The Daily Telegraph, The Mirror and MailOnline all made requests with this key phrase.

‘Mental health’ requests were mainly focused on finding experts, which fits in with the general picture when it comes to enquiry types. 40% of all enquiries for health and medical were for a ‘spokesperson’ or ‘expert’. In the three months we covered, journalists were often looking for experts on men’s mental health, which may be due to Movember. However, general advice on how to improve mental health also did crop up regularly.

Finally, many of the common keywords we see in these categories are regarding specific illnesses or diseases. ‘Cancer’ and ‘Covid’ appeared in 3%, ‘menopause’ and ‘cold’ were in 2% and ‘flu’ in 1% of all enquiries. Journalists tend not to look for experts in these keywords but it is more common to see requests for both case studies and general information for an article.

There are also a much greater volume of trade health outlets here with The Carer, Pharmacy Magazine and livescience all covering these keywords. Information on symptoms and signs of various illnesses is also popular in several national press outlets including the Daily Express.

Features may have been filed for a lot of journalists now but the Journalist Enquiry Service will remain populated with Veganuary and Dry January requests throughout the remainder of the month. This means there is still the chance to help health journalists with products recommendations for their readers and the information they will need. Those with useful case studies or illness information also have plenty of scope for connecting with journalists reporting on these topics throughout the Winter months and beyond.

Find more information about the benefits of the Journalist Enquiry Service here and find more tips on connecting with health journalists in our white paper ‘How to pitch to journalists‘. 

Want more on trends for 2023? Check out these 15 PR and communications trends you need to plan for in 2023

PR New Year's Resolutions: Lessons to take forward into 2023

New Year’s Resolution time: Lessons to take forward into 2023 in PR and comms

As part of our overview of 2022 and look forward to what is coming up for the communications industry this year, we asked the PR community what lessons they will be taking forward into 2023.

If you have not yet decided on a New Year’s Resolution, or would just like to set some goals before you get back into work, here are a few ideas:

Laura Sutherland, Aura and PRFest founder

‘Don’t overshare.

‘Take a stand for what you believe in and supporting your personal values.

‘Never be scared to ask questions.

‘Invest in yourself.’

Sarah Scholefield, PRCA chair and Grayling’s global CEO

‘A lesson I’ll be taking forward into 2023 is that as communications professionals, we have a unique ability to be agile and versatile in an ever-changing and unpredictable environment, responding to evolving client needs and underpinning our value.’

Barbara Phillips, chair of PRCA’s Race & Ethnicity Equity Board and director of Brownstone

‘If it’s not for you, then walk away. And (as usual), never underestimate the power of desire. Everything that is happening in our industry and globally in society, good but mainly bad, is because a group of people somewhere want it to be exactly that.’

Matt Wilson, media and public affairs manager for Advertising Standards Authority (ASA)

‘Good comms delivers in multiple ways for an organisation – stakeholder/audience awareness, enhanced reputation, brand trust, authenticity – and the more understanding/buy-in you have internally of that, the better. Explaining and demonstrating to your colleagues why comms matters helps them better understand PR value and the importance of integrating comms into project planning at the start, not the end.’

Rob Skinner, MD of Skout

‘Don’t do good, socially conscious things as a business, then hide it from view. Equally, don’t flag wave – treat your purpose-based comms as an opportunity to share insights to help others rather than gain publicity and kudos, which comes as a by-product anyway.’

Mollie Haley-Earnshaw, PR Account Manager at Wild PR

‘I think PRs should really focus on forming strong relationships with journalists. You’d think this goes without saying; however, when PRs are outreaching to hundreds of journalists, this becomes difficult. Some ways to do this could be introducing yourself to the journalists on Twitter (or over email) with who you are and the types of information you may be able to provide for them in the future. If you’re up to date on what they’re writing and what interests them, and you can convey this in your intro email, they might be happier to collaborate with you on your future PR campaigns.’

Nick Owens, founder of WTS MEDIA

‘Challenge always brings opportunity. Even during a cost-of-living crisis huge opportunities exist for those who can execute strong PR campaigns. There may also be occasions where clients need to take a break from PR and comms, in order to get through a tough period. Aim to end on good terms, because the cost-of-living crisis will end, and clients will often want to re-engage with PR. Be there for them when they do.’

George Buchan, director of research at Charlesbye Strategy

‘As fuel bills continue to rise, war rages in Ukraine and there are no signs of the climate debate concluding; opportunities for comms and PR are everywhere. What messages can be deployed to defend the UK Government’s continued aid to Ukraine when the NHS is struggling over winter? How do we keep the public’s attention on dealing with climate change when heating their own home is the immediate priority? The world in 2023 is the communicator’s oyster.’

To help you plan for 2023’s big challenges and opportunities, check out these 15 trends for the industry from 22 experts working across PR, comms, marketing, public affairs and politics. 

Our 10 top PR and communications posts of 2022

Our 10 top PR and communications posts of 2022

As part of our focus on the successes and stresses of 2022 – as well as our look forward at what to be ready for in 2023 – here are the most popular posts from the Vuelio blog this year.

Want to keep up-to-date with news and trends in the PR, comms and media industries in 2023? Sign up to our newsletters here and get in touch if you have news of your own to share: [email protected].

1. Does the Research Excellence Framework (REF) have a sustainable future?

The results of 2021’s Research Excellence Framework – assessing over 76,000 academics at 157 universities – were revealed in May 2022, with the final ranking determining university funding for the next seven years. In this report, we analysed coverage in the UK media. Big stories – more diversity in the list at first glance, with hidden layers of inequality.

2. PR needs the BBC

Drawing criticism alongside kudos throughout 2022 was the BBC. At the start of the year, culture secretary of the time Nadine Dorries announced an end to the BBC licence fee – in this post, PRs across the industry shared their takes on the move as well as how important the British Broadcasting Corporation still is to the media and comms landscape.

3. How can PR and comms teams make recruitment fair?

As highlighted in our trends pieces for 2022 and 2023, recruitment in PR still has far to go to be equitable and fully representative of every audience we hope to reach and connect with. Recruitment experts Taylor Bennett Foundation’s Melissa Lawrence, Career Masterclass’s Bukola Adisa and Kinesso’s Dr Femi Olu-Lafe pointed out where companies should be looking for new talent, which initiatives are making a difference and how to speak to your Board about doing better.

4. 12 ways to maximise your B2B PR strategy

If B2B is a big part of your comms plan for 2023, catch up on this post from February which shared tips for planning. Advice came from Skout, Definition Agency, Spike, Leapfrog PR, Write Thought Communications and many more.

5. Top 5 measurement mistakes and how to fix them

Another big trends for next year in PR and comms is nailing down the use of data and making the numbers you have at your disposal mean something, pre and post-campaign. We took a look at five common measurement mistakes being made by PRs and offered advice on fixes.

6. Is the food and drink sector ready for the upcoming HFSS regulations?

For those working with food and drink clients and at big brands, the HFSS ad restrictions promised for October 2022 were a big concern. Would the UK ad landscape be changed forever, with no more sports personalities bigging-up yoghurts on TV? And would the changes actually help with the much-reported-on obesity crisis in the UK? In this post, PRs in the sector shared their takes.

7. What responsibilities does financial services PR have to its customers?

The financial sector also saw much change this year, and our white paper ‘Communicating the new immediacy of finance’ provided an overview of how this would impact those in the finance industry as well as their customers. Key insight from the paper included warnings against ‘woke washing’ and reminders of responsibilities to clients.

8. PRs: This is how journalists want you to help with their requests

What do journalists really want from PRs? An eternal questions that can only really be answered by journalists themselves. Here we gathered answers from the media pros interviewed for our Media Bulletin newsletter.

9. ‘Don’t talk to me! (Email me instead)!’ – How to work with Gen Z journalists

For what the up-and-coming generation of journalists want from PRs, it is quite simple: skip picking up the phone to get in touch, just email them. Journalists Zesha Saleem, Michele Theil and Hannah Bradfield talked about their work in our webinar ‘What’s Next? The new generation of journalists’. Want more on Gen Z? You can also download our white paper ‘The PR guide to communicating with Gen Z’.

10. Cost-of-living: How the top six British supermarkets are communicating inflation

A huge topic across every industry this year (and set to continue into 2023) is the cost-of-living crisis. This report investigated how the top six British supermarkets were faring in the press and with the public. For even more on subject, check out our white paper ‘Communicating the cost-of-living crisis… A guide for charities and the third sector’.

Have a specialist subject or best practice know-how you would like to share with your peers in a guest post in the new year? Get in touch: [email protected].

To keep up with content from the Vuelio blog, sign up to our PR Club, Media Bulletin, PR Pulse or Point of Order newsletters here.

The biggest challenges for PR and comms in 2022

What were the biggest challenges for the PR industry in 2022?

Alongside a look forward to the trends coming up in 2023 for the PR and comms industry, we asked our experts what the biggest challenges were for the sector this year.

Read on for insight from Rachel Roberts, Stephen Waddington, Laura Sutherland, Barbara Phillips and more.

As economics fluctuated, the ‘people factor’ took a toll

‘Irrespective of many political, economic, social and tech factors which have triggered curveballs for us as comms and PR consultants to navigate through, the people factor is constant, said Rachel Roberts, CIPR president and Spottydog Communications founder.

‘Whether the market is in growth or detraction, we’re an industry of people not machines, so ensuring we have the right people to deliver against fluctuating client commitments has been difficult.

‘A surge in growth meant the summer saw a lot of people making the move to where the grass may have seemed greener. Carrots were dangled by employers in order to entice new team members to make a move, which coupled with the rising cost of living has meant some in our industry have benefitted from a decent salary swing, but this hasn’t been the case over in the public sector where there is less agility to review salary levels.

‘The cooling down of the economy has bought some of the runaway people costs back into more sustainable territory, but organisations that took on big increases in operating costs in 2023 may have a challenging time squaring the circle if facing budget squeezes due to a reduction in funding or client activity.’

Wadds Inc’s Stephen Waddington found the same: ‘Managing talent was a challenge. There’s been a shortage at mid-level created by the pandemic. This factor, combined with inflation and Brexit have created a bubble of promotions, pay increases and job moves. The economy will deflate this in the first half of 2023’.

With instability came a greater focus on integrity

‘While this year has seen great growth, we’ve also faced a recruitment challenge into the mid-range roles,’ said Aura and PRFest founder Laura Sutherland.

‘On top of that there has been a lot of chopping and changing of jobs which has seen some instability in teams.

‘Having judged a number of awards again this year, we continue to face a challenge when it comes to strategy and measurement; two crucial elements to demonstrate the value of our work and again, very disappointed in the ‘add-on’ approach many continue to take.

‘Then there’s ESG (Environment Social and Governance), an area which I largely focus. Greenwashing is rife and we now have the regulations coming in to help combat this. Organisations continue to try to do ‘things’ but unless ESG is integrated at the heart of the organisation and the ‘S’ and the ‘G’ are seen as equally, if not more, important than the ‘E’, we’ll continue to do things that don’t have the impact they should and could. It’s absolutely our role to advise our organisations, businesses and clients on this and public relations and communication professionals need to add this to their list of priority learning areas for 2023, if they haven’t already.’

Earnest intentions were not enough on inclusion

‘As Chair of PRCA’s Race & Ethnicity Equity Board, I am still laser-focused on racial equity and broader inclusion,’ said Brownstone’s Barbara Phillips.

‘With that particular lens, I would say the continued lack of meaningful (as opposed to performative) action in this space was and continues to be a challenge. I have judged a couple of awards this year (thanks for including me) where very little had changed in organisations from the year before. And although the entries were very earnest in their intent, a couple were just that; intentional, or even aspirational. But not factual. I always check the team photo and… you know the rest. So, the challenge isn’t the pipelineUK Black Comms Network and People Like Us are bursting with talented members, and I have personally coached a few agencies on recruitment. The challenge is the industry slipping back into its comfort zone where agencies and comms teams don’t feel anything is broken so aren’t planning to fix it.’

AI advancements were met with excitement and trepidation

‘I think one of the biggest challenges that those in PR face is also one of the industries’ greatest strengths, that it’s so difficult to stay on top of the wave of innovation,’ said Justin Fox, digital PR & outreach manager for CoursesOnline.

‘For example, the last year has seen a big uptake in the amount of campaigns that make use of AI artwork, as more and more free and easy-to-use tools have become available. PR campaigns have of course seized upon this, given the opportunity to generate unique and striking visual content, but what happens when these innovative approaches become mainstream?’

The legacy of COVID continued to put pressure on the press and PR

‘One challenge we continue to face is the increasing workload of journalists which means that getting hold of them can still be tricky, said Source PR senior account manager Jessica McDonnell.

‘Before Covid, I was in regular contact with journalists over the phone, but it feels like this level of contact has never really returned to normal pre-pandemic levels, and I don’t expect that to change in 2023.

‘I also think with businesses possibly tightening their purse strings, budgets will continue to be stretched for the next year or two, which could be challenging for PR agencies and in-house comms professionals. I think the battle to attract and retain talent in the industry will remain.’

For Fizzbox’s head of marketing Tom Bourlet, brighter times are on the way:

‘For many industries, the subjects their business focused on were either less appealing for journalists during lockdowns or were overshadowed by more important news pieces. However, the rejuvenation of a number of industries over the past six to 12 months means that many of these companies are now increasing their marketing and PR budgets and there are plenty of opportunities available. For our company, writing about events and activities during Covid, it was hard to escape the negativity – 2023 certainly looks a lot brighter.’

Read more from industry experts on the big trends you need to be planning for in 2023 as well as the good, the bad and the ugly of PR and comms this year. 

The good, the bad and the ugly of comms and PR in 2022

The good, the bad and the ugly of comms in 2022

Which brands, high-profile personalities and politicians have done a good job on their comms and reputation management this year?

To find out who and what have been naughty or nice this year, we asked the experts for their thoughts (since Santa is busy with his own lists this time of year)…

Rachel Roberts, CIPR president and Spottydog Communications founder

2022 in review:
‘Clients are telling me that they now realise they had their fingers burnt by cutting comms so quickly in response to COVID. It means they are more prepared to keep investing in people and external comms resource in tighter times because the hangover from a temporary pause or activity reduction in 2020 and 2021 means they don’t want to go round the same cycle again. Overall for comms it means the covid era has resulted in greater recognition for the value we create.’

Great comms this year:
‘The communications clout of the Lionesses has helped to inspire the nation. Clearly a great performance on the pitch will always have provided a great catalyst for the Lionesses to reach an even bigger audience, but their genuine and authentic communications style has garnered affection, interest and engagement for Women’s Football in a way that has always been realised on the back of other sporting success stories.

…however…
‘On the flip side of the coin, the way some brands managed comms around the death of HM Queen felt a little disingenuous, going through the protocol motions to pay respects rather than a genuine and authentic reason to pay tribute. If a brand doesn’t have a real reason to engage, it’s better to say nothing rather than virtue gesticulation.’

Sarah Scholefield, PRCA chair and Grayling’s global CEO

2022 in review:
‘Business leaders’ perception of PR and communications has soared in the last year. In 2020, the PRCA surveyed FTSE250 business leaders on whether they considered communications to be important for protecting and strengthening reputation. At the time, 82% said yes. Fastrack to 2022, and that figure has risen to 96%.

‘Further, in 2020, 68% of the same group said their communications provided strategic counsel to their senior management team.

‘This year, the figure has climbed to 89%. Communications professionals are far more respected and trusted than ever before.’

Barbara Phillips, chair of PRCA’s Race & Ethnicity Equity Board and director of Brownstone

2022 in review:
‘I was delighted when Joe Lycett made mockery of what we pretend is an open unbiased media. First, when on the BBC he poker-faced described Liz Truss as the ‘backwash of the dregs of the available Tory candidates’ then his money-burning stunt in regard to the World Cup and a particular British ex-footballer’s involvement. It was a win for PR because of the irreverence, creativity, and purpose combined. The message was heard. I know there is enormous creative talent in our industry and it shows that being more diverse in recruitment and subsequent opportunities will yield far more impactful results. Our industry wins when we advise our clients through the lens of humanity rather than profit. They are not mutually exclusive.’

A comms winner this year:
I’m giving that to Sir Lewis Hamilton. The travesty that was Abu Dhabi Yas Marina 2021 [an F1 Grand Prix race] would have destroyed most athletes. Barbaric, naked racism. But not Sir Lewis. He fell silent on social media for three months, unfollowed everyone (millions). Instead of a justified rage, he let his fans and supporters do the talking. His fan base contributed to the FIA response and although there was no admission of wrongdoing the main person involved was removed. Sir Lewis then returned with enhanced GOAT status and with a few hundred thousand more followers to add to the 26m+. He is still the iconic face of F1 rather than the current F1 champion. Without uttering a word. That is some powerful reputation.’

Must do better:
‘The UK Government and the Royal family share the bottom slot. Clearly both are just playing to their gallery because whoever is running their PR and comms must see the broader negative impact of the messages and method of delivery. I don’t get the sense that anybody actually cares. Extraordinarily poor from “professionals”.’

Stephen Waddington, founder and managing partner of Wadds Inc

2022 in review:
‘The public relations sector has continued to see growth and salary increases, created by demand and a shortage of talent.’

For who did not have a good 2022:
‘The UK Government failed us. FIFA had an own goal. Qatar proved the case for sportswashing.’

Laura Sutherland, Aura and PRFest founder

2022 in review:
‘This has been another great year for brands and organisations recognising the need for public relations and communication.

‘But as for the sector as a whole, I’m not entirely sure we’ve had many wins. We’re still terrible at EDI, we still underpay women and minorities, we still talk in echo chambers and we continue to disguise our weaknesses rather than identify and change.

‘There are some great pockets of communities existing out there, like PRFest and Socially Mobile, but our industry seems so fragmented. These communities exist and thrive due to personal relationships and this is our industry’s biggest opportunity, to grow communities.’

Favourite comms and campaigns of 2022:
‘I love the Asda Christmas ad, but the John Lewis ad really hit the mark and showed that it understands people.

The recent Women’s Aid campaign, ‘He’s Coming Home’, is brilliant and really drives awareness of domestic abuse.’

For who has not done so well in the reputation stakes this year…
‘I mean, Elon Musk. His personal brand is questionable and his reluctance to employ a public relations specialist/team is standing out like a sore thumb!’

For practicing nice PR and comms in 2023, check out these 15 trends you need to plan for next year

This year's challenges for journalists

2022 in review: This year’s challenges for UK journalists

2022 has been a busy year for the UK media, with jam-packed news cycles, under-pressure news and features teams and a public in need of information (and adequate entertainment when things got tough).

We spoke to four journalists working across the industry to find out the main challenges they were up against this year…

Fighting to include every audience out there – Isabella Silvers, freelance journalist and author of newsletter Mixed Messages

‘I think an issue across the board has been keeping up the diversity and inclusion momentum that was sparked in 2020. How are individuals and brands ensuring that this remains at the forefront of their mind, and that they don’t slip back into old ways?

‘The cost-of-living crisis has also been a challenge for consumer-facing publications like fashion magazines – you need to be sensitive to your audience and what they might be going through while still providing inspiration, escapism and service-led features.’

Major news events dominating the media cycle – The Daily Telegraph’s features writer Yolanthe Fawehinmi…

‘There have been so many major events that have dominated the news cycle this year. I think sometimes as journalists we fail to give each story a fair amount of time, to ensure that readers are well informed, educated and kept up to date. I think also, since the pandemic happened and the cost-of-living crisis has crept up, it’s also been hard to sometimes find the more positive angles or stories to report on.’

Controversial sporting events and exhausting work – Sports Media LGBT+ founder Jon Holmes

‘The World Cup in Qatar has thrown up so many tricky talking points for the sports media – getting it right on balance, tone and cultural nuance while trying of course to engage fans through the actual football has been a test.

‘I lead a network of LGBTQ+ people in the industry and the demand for our perspectives has understandably been greater than for previous mega sports events. While that means more opportunities, it can also be emotionally exhausting, and that’s something that’s been the case for our trans and non-binary members, in particular, for several years during intense news cycles on trans athletes.

‘Social media abuse, the inconsistent nature of freelancing, and the long hours of dedication needed all continue to make this a career that is not always as appealing as it might seem.

Finding opportunities all year round – Hannah Ajala, freelance journalist, broadcaster and founder of We Are Black Journos

‘The biggest challenge for journalists in my sector this year has been finding opportunities that are not seasonal. That’s a lot of what the focus is for us at We Are Black Journos – especially as Black journalists take up so little of British journalism – it can often seem quite isolating when work is only temporary and not long-term, especially for more creative journalists/freelancers that work across all areas of journalism.’

For more from the UK journalism industry, sign up to our twice-weekly Media Bulletin, featuring interviews, news and all-around useful stuff.

Isabella Silvers, Yolanthe Fawehinmi and Hannah Ajala shared more about their work in our Journalist Voices By Vuelio event – watch the recording here or read our round-up for advice on breaking through with your story during busy news cycles. 

Find out more about Jon Holmes and Sports Media LGBT+ in our interview over on the ResponseSource blog

How to use data to prove the power of your PR

How to use data to prove the power of your PR

The full potential and power of good PR is often intangible, with no one industry-wide metric shared by every comms team. What kind of data is most effective to demonstrate the value of your work to your c-suite and clients?

The PRCA’s ‘Data Literacy in PR Report’ features essays from 11 industry leaders including Stephen Waddington, Andrew Bruce Smith, Orla Graham, Steve Leigh, Sophie Coley, Stella Bayles, James Crawford, Alex Judd and Allison Spray covering how data can make your PR successful.

Here are five takeaways from the report:

1) Decide on your KPIs from the start

‘Numbers and data analysis should play a vital role in every aspect of public relations. Every campaign should begin with goal setting and research and involve answering many important questions…’   Andrew Bruce Smith

The essay ‘What Numbers Matter in Public Relations?’ highlights the importance of setting your Key Performance Indicators at the start of a project. No one metric to rule them all in the industry? Then determine your own, and how to source relevant data that will inform your planning process.

2. Refine your processes throughout the campaign cycle

‘It is worth noting that measurement and evaluation works best when it is used as a process of continuous improvement. It should be a circular activity. We learn what works best so that we can refine and enhance plans and maximise the impact of available resources…’ – Orla Graham and Steve Leigh.

In ‘Design a Listening and Measurement Strategy’, refining and rethinking is promoted as an intrinsic part of any successful project cycle. Any starting framework is likely to grow and evolve as more data is gathered, allowing for exploration of additional KPIs where needed.

3. Listen to the right audiences

‘Once you’ve designed a measurement strategy, you need to find sources for that data. This presents new challenges; how to identify your audience and how best to extract meaningful data from them.

‘Each method has its own strengths and weaknesses. There is no definitive “right” answer. Choose the right approach for your needs by focusing on what you are trying to learn…’ – Sophie Coley and Steve Leigh

For finding the right audience, ‘Identifying a Public and Listening to Conversations’ recommends the use of surveys, social media and searches. Surveys can be useful in the planning stage, to measure impacts during a campaign, and in the post-project analysis stage. For using social media and searches, social listening can help – find out more here.

4. Push the limitations of the tools you use

‘Tools and tech stacks are increasingly important for the public relations industry. Despite ever-growing scope and complexity, there is still no silver bullet as every client has different objectives. Public relations can be used in many ways to achieve a broad range of outcomes…’ – Stella Bayles and James Crawford

‘What is possible to achieve with tools and what are their limitations?’ tackles the question from the point of view of both the tool user and the vendor. While tools can ‘bridge the data literacy gap’, they can also complicate things if not used correctly. Rather than relying on raw data that comes in a one-size-fits-all format, seek out bespoke reports that will provide accurate reporting for your particular project.

5. Translate your data to make the outcomes clear

‘No matter what kind of project you’re running, your sector (or specialism), chances are you have faced what many professionals dread: a wall of statistics, charts, and data points. A litany of information pointing you towards something. But what are you going to do with it all? Resist the urge to find a word cloud, throw it on a slide and give yourself a pat on the back. Instead, take a different path, start your journey to find an insight…’ – Alex Judd and Allison Spray

Reams of numbers and graphs can look incredibly impressive or utterly intimidating. Before presenting them to your management team, or scanning for meaning yourself, go back to the problem your project or campaign was trying to solve in the first place and link the numbers accordingly. As a PR, you already have the skill set to bring data to life and sell your story to any audience – even those making the big decisions on your team’s budget for the following year…

Download the full paper ‘Data Literacy in PR’ from the PRCA website.

For advice on integrating PR into the C-suite level, read our write-up of our webinar with Stephen Waddington, Dr Jon White and Rachel Roberts ‘Level up your PR career: Getting ready for management’.

 

Taylor Bennett Foundation appoints trustees

Taylor Bennett Foundation welcomes additional trustees to its board

The Taylor Bennett Foundation has appointed two new trustees to its board. Joining are FTI Consulting’s managing director Lena Ahad and Four Communications Group’s head of HR Marcia La-Rose.

The new trustees will continue their support – already shown in their work with FTI Consulting and Four Communications – of the Foundation’s aims to encourage and support black, Asian and minority ethnic graduates to start their career in communications.

Lena and Marcia will officially join the board of the charity from December 2022 and join existing members including Pinch Point Communications’ managing director Sarah Pinch, Taylor Bennett managing partner Matthew Wall, Brunswick Group director James Baker, Savills PR manager Kuldeep Mehmi, Google B2B Communications’ Jo Ogunleye, CBI chief campaign director Syma Cullasy-Aldridge and The PR Office’s managing director Marc Cohen.

Of the appointments, Sarah Pinch said:

‘As Chair of Trustees I was keen we appointed trustees who were able to support the board’s ambitious plans for growth. We want to increase our reach to young people; ensure we are changing the lives of more young people and also help the industry be more representative of society. The Foundation has a proven track record in improving diversity. What we do works. We want to work with more organisations, in-house and agency side, to continue to deliver.’

Lena Ahad commented: ‘I am delighted to be joining as a trustee of the Taylor Bennett Foundation to continue encouraging black, Asian and minority ethnic talent to pursue a career in communications. FTI Consulting is now in its sixth year of sponsoring the award-winning PR training and mentoring programme – so my trustee role very much feels like a natural transition into a strategic role while also supporting global brands at FTI Consulting. Now in my third decade in the communications industry, it’s extremely rewarding to see the next generation of diverse talent coming through the ranks and I very much look forward to supporting the future leaders of our industry’.

Marcia added: ‘I am absolutely thrilled to now be on the Board of Trustees of the Taylor Bennett Foundation which Four has worked with for some years now, and I hope I will be able to assist with the development and outreach of this fantastic organisation’.

For more on the work and aims of the Foundation, watch our previous accessmatters session with chief executive Melissa Lawrence.

 

Level up your comms career

Level up your PR career: Getting ready for management

PR is much more than just communicating the decisions of management – in 2022, PR should be involved in the decision-making process, right from the start.

Yet despite the proof of PR through times of crisis over the last few years, recognition and integration of PR into management and the C-suite is not yet a reality for many organisations How can PR break into the boardroom?

Exploring themes from the recent white paper ‘Elevating the role of public relations in management’, Stephen Waddington and Dr Jon White were joined by CIPR president and spottydog communications founder Rachel Roberts for our webinar ‘From tactical to critical: Why PR belongs at the top table’.

Here are four lessons to help elevate your PR:

1) The role PR plays in management is only becoming more obvious

‘At the start of the COVID-19 pandemic, I observed public relations elevated very firmly into management,’ shared Stephen. ‘I hadn’t seen the like before in my career, where PR was so valued.

‘Think back two years, there was that point where PR teams were part of daily meetings, part of the management function in terms of organisation, working from home and the supply chain; that complex environment.

‘I’ve learned that the impact of the pandemic wasn’t unusual in elevating PR. There are a number of situations where it is quickly elevated: crisis, credibility issues, media agendas, leadership. What is interesting in particular is how this role can be developed.’

2) Public relations needs to go beyond the aspirational to the practical

‘My starting point with this idea was in a meeting with a fellow faculty member years ago,’ said Dr Jon.

‘The standard text in North America used at the time, stated emphatically that PR is a management function. My skeptical faculty member, who came from a journalist background, said “Is that true? Isn’t that aspirational rather than reality?” And reality shows it is aspirational, currently.

‘In our discussion with Vuelio PR clients, only one in five are fully integrated into management. That is the reality – we would like to claim a place the top table, but we aren’t really there yet.

‘Every organisation has important relationships to attend to internally and externally – attention needs to be paid to these relationships and how groups are behaving – that is PR territory.’

3) Make use of shared skilled sets to get to the next level

‘ESG is right at the fore of management – organisations can’t just look at the economic situation they’re faced with, but social and governance issues also,’ advised Stephen. ‘As PRs, we have perspective to bring to that. Our opportunity is to bring a fresh outlook to decision making.

‘There are several ways to go about this. Most of us are used to SWOT and PESTLE analysis already, and that is well understood within management. I would suggest PRs use that to support their management teams. Once you’ve developed that, you can start to scenario plan.

‘How do we close the gap between PR and the board? Organisations are closely aligned across the industry – that one-in-five number is consistent in every piece of research I’ve been able to find, from the 80s onwards.’as

4) Demonstrate the value of PR to your c-suite

‘Value is what gets attention at the C-suite level; money does still talk,’ said Rachel.

‘The challenge of PR is that you can’t always see the contribution to the bottom line. In the 70s, the non-tangible aspects of the balance sheet were pretty low. CEOs, now, are about creating value – if we can demonstrate how PR can create that intangible value, we can get attention.

‘PRs come to attention for “doing stuff”. But we aren’t just the “doers”. We’re always thinking three steps ahead; the strategic piece. That has parity with the C-suite. We already have the same mindset as a great CEO or C-suite team.

‘There is so much more data now to demonstrate the effectiveness, though we can get caught up in that; the C-suite can latch on to data and want instant gratification. But in other areas, people know it takes a few years to get ROI. It takes some time to move the dial here as well. We have to have that long-term strategic investment.

‘But first, we need to get into the boardroom and adopt the same style as other professions.’

Watch the full From tactical to critical: Why PR belongs at the top table webinar and download the white paper From tactical to critical: Why PR belongs at the top table for more on this subject.

How to break into the news cycle

Finding a new angle: How to break through a busy news cycle

The cost-of-living crisis, ongoing changes in the UK Government, the invasion of Ukraine, the World Cup (Joe Lycett), the Royals – it may feel like pitches unrelated to these subjects will struggle to find a place in the UK media right now, but there is a place for every story if you find the right angle.

At our recent Journalist Voices by Vuelio event, The Daily Telegraph’s Yolanthe Fawehinmi, Marie Claire’s Ally Head and freelance journalists Hannah Ajala and Isabella Silvers shared the opportunities for PRs reaching out to the media.

Before trying a tenuous link to the topics trending in the headlines when preparing to pitch, step back and switch up your strategy.

Watch the full Journalist Voices by Vuelio event here.

‘I’m going to be slightly controversial,’ opened Ally when asked about the media’s focus on particular story threads right now. ‘Perhaps PRs think that’s the case… but I don’t think it is’.

Working on Marie Claire as health, sustainability and relationships editor, Ally has a wide-reaching remit but a very specific readership she is writing for.

‘There are so many different publications, stories and angles out there, but it is all about getting to know the brand and what would be relevant to them,’ said Ally.

‘Marie Claire is about female empowerment, so you can put that angle on a story. Last month I got thousands of pitches with polycystic ovary syndrome (PCOS) angles, all with backing from doctors and registered experts, but I only got one with a first-person case study. It is finding that angle. If it is an awareness month, find something people might not be aware of.’

The lure of national newspapers, big broadcasters and high-circulation consumer mags are tempting when working to place a story – a front page or double-page spread in the Daily Mail/The Daily Telegraph/The Mirror/The Guardian is any brand or client’s dream – but extend your reach beyond them. There is a whole world’s worth of reporters writing for different audiences on differing topics.

Breaking into the news cycle very much ‘depends on where you are in the world,’ shared We Are Black Journos founder Hannah Ajala, who writes for publications all over the world.

‘This year alone, I’ve spent time in 15 different counties,’ said Hannah. ‘Pitching really depends on what is the main interest of the people in that country or society. Depending on religious groups, social class, what is trending – what the big story is in that country may not make global news.

‘You can find inspiration anywhere and social media is a really great place for tapping in without having to be there – hashtags are fantastic to use. There are so many ways of finding inspiration. If you are always on the hunt for an interesting story, you can find something.’

And on the topic of featuring in The Telegraph, Yolanthe highlighted the importance of paying close attention to audiences and determining what they will want to read.
‘I’m a features writer, so with features it is about putting a human face to a story,’ Yolanthe advised.

‘The Telegraph knows its angles and their audience is right wing – they know who they are; “pull your socks up” kind of readers. Work backwards from your intended audience. Over the past few months on my team, the focus has been politics, with the Government changing and the Queen’s passing. Those are big Telegraph stories – we didn’t write many stories outside of that. So know what the audience will need. What will dominate that publication’s news cycle?’

For whichever story you have to pitch, there will be staff journalists, influencers and freelancers who will find your contribution useful and interesting – just be careful to tailor what you have to their unique patches and working patterns.

As well as working on the branded content team at Hearst UK, Isabella freelances for the publisher and other brands including Stylist, Metro and Refinery29, and has her own newsletter called Mixed Messages. For her, pitching successfully is ‘all about the audience and what each brand is interested in’.

‘The Queen – everyone was talking about it, but Marie Claire would have covered it differently to the Telegraph. It’s all about finding what works,’ shared Isabella.
‘Menopause is such a big topic, for another example – Good Housekeeping and Red write-ups would be for an older audience, but for Cosmopolitan you would want a first-person piece on early menopause. Tailor your points for each publication.’

The ultimate aim for the media is the same as for PRs, whatever seems at first glance to be trending and taking over the news cycle – ‘All we want to do is create content for our audiences,’ says Isabella. Whatever content you have to pitch – find the right writer and an angle that will work for them and their audience.

Thank you to London Filmed for providing the AV for this event: Londonfilmed.com

For more on working with these journalists and advice on pitching to the media, watch the full event and check out our write-up on how Vuelio can help on the specifics.

CIPR and Taylor Bennett Foundation launch reverse mentoring scheme

CIPR and Taylor Bennett Foundation launch BME Reverse Mentoring scheme

The Chartered Institute of Public Relations (CIPR) and Taylor Bennett Foundation have launched the PR industry’s first BME Reverse Mentoring Scheme. The scheme has been designed to educate senior PR industry leaders on the challenges practitioners from diverse communities face – it will run for over ten months and applications are now open.

CIPR x Taylor Bennett Foundation Reverse Mentoring Scheme

Those interested in taking part as either a mentor or mentee can find information on the scheme, criteria for application and how to sign up at the Taylor Bennett Foundation website. Applications close on 9 December 2022.

A successful pilot scheme paired senior leaders with Black, Asian and ethnic minority PR professional mentors to highlight the important role of inclusive cultures and allyship. Participants came from organisations including Netflix, Imperial College London, Google and Cardiff University Centre as well as agencies Four Communications, Cicero, Brands2Life and more.

The CIPR’s D&I Network chair and head of Healthcare Europe for 3 Monkeys Zeno said: ‘The BME Reverse Mentoring Scheme was created as we strongly believed that senior leaders needed to take responsibility for creating fairer, more diverse workplaces, but to do this they needed to appreciate the realities of being a person of colour in the UK PR industry.

‘Our pilot programme has shown that mentoring partnerships can result in valuable, honest conversations about the challenges, both personal and cultural, faced by those from minority backgrounds.

‘The scheme is not only building understanding but also shaping positive action. Mentees have already used their learnings to inform the D&I initiatives in their organisations to improve inclusiveness and representation. I’m excited to welcome mentor and mentee applications from those who are fully committed to making real DE&I change happen in the comms industry.’

Taylor Bennett Foundation CEO Melissa Lawrence said: ‘This programme has highlighted many positive things and we know the mentees can take what they have learnt to create a real lasting impact within their business. If you are a senior leader looking for thought-provoking conversations on the issues related to diversity in PR, then I encourage you to take part in this programme, to make a difference not just to your organisation but the industry.’

Apply to take part in the CIPR and Taylor Bennett Foundation BME Reverse Mentoring scheme here and find out more about the work of the foundation in this interview with CEO Melissa Lawrence as well as this accessmatters session.

For more on how much more the PR and comms industry needs to do on equity and inclusion, read our previous post on fair recruitment.

 

 

Media trends in November on ResponseSource

What are UK journalists writing about? Media trends for November

Did you know that it is just 47 days until Christmas? The festive season seems to have snuck up on us this year but journalists and media organisations have been planning their Christmas content since August. The ResponseSource Journalist Enquiry Service has seen a steady increase in festive-themed requests over the last few months – here is a deep dive into what exactly the UK media were researching in October and are writing about now.

Sign up for the ResponseSource Journalist Enquiry Service to start receiving requests from the UK media straight to your inbox.

The Journalist Enquiry Service enables the media to ask for exactly what they want from PRs, and around 17% of those submitting requests in October used the word ‘Christmas’. Particularly popular phrases were ‘Christmas gift guide’, of which there were 7%, and ‘advent calendars’, which made up just over 2%. These demands are only going to increase throughout November and probably into the first few weeks of December too, giving ample opportunity to get products out to the press for review and write-ups.

Keyword phrases for October

However, Christmas isn’t just about the presents. Food and drink is a massive part of the day and as a category on the service it saw a 5.5% rise from last month and was the second most popular category of enquiry for journalists. There were numerous Christmas requests within this and enquiry summaries varied from ‘Looking to hear about and sample the best non-alcoholic spirits for Christmas’ to ‘Looking to speak to a chef/foodie on what Christmas dinner items you can cook in the air fryer’.

The media is also finding different angles to cover the festive season including Christmas decorations. Consumer magazines banked plenty of responses from PRs with ‘Best Christmas and ‘Christmas hallway decorating ideas’ requests.

The other trend around Christmas requests in October came from both sustainable and low-cost viewpoints due to the cost-of-living crisis.

This ‘environmental angle got plenty of help for its journalist and the consumer title they write for:

‘I’m looking for suggestions for having a greener Christmas – from the most eco-friendly tree, gift-wrap and decorations (and recycling them afterwards) to sustainable gifts that will really make a difference.’

While this high-profile national press website wanted to connect with those planning Christmas on a budget:

‘Urgently seeking to speak to people who may be cutting back on Christmas this year amid cost-of-living crisis – whether that’s having a smaller budget for presents, cutting back on buying new decorations, having a smaller Christmas dinner with family, etc.’

The cost-of-living angle has been a big focus for the last few months – around 3% of all requests from journalists used this key phrase. Breaking this down further, 44% of those enquiries have come from the National Newspaper/Current Affairs media type. This has included titles such as The I paper, the Daily Express, Metro and The Guardian.

JES Keywords by media type

National press journalists have tended to focus more on getting experts and case studies to talk about issues such as the energy price cap, rising interest rates and the impact on certain industries such as the food sector. This has resulted in categories like Manufacturing, Engineering & Energy increasing by 23% compared to September’s flurry of requests.

Cost-of-living reporting is big among journalists writing for consumer media – 20% of requests used this key phrase, sending enquiries for more information, advice and tips on how to save money or reduce costs in the home. The Home & Garden category has seen an increase (6%) in use by journalists since September.
Radio and television have also been busy covering the crisis and made up 12% of requests in October. These tended to be more for personal case studies and secure location/venues to film at. 5 News and ITV News were among those broadcasters.

‘We are looking for a restaurant/takeaway affected by the cost-of-living crisis for a filming opportunity tomorrow. Especially interested in businesses which tend to use a lot of energy in the kitchen such as working with large ovens or fryers.’

The political instability in October had a major effect on the property market with mortgage rates rising rapidly – as a result, 2% of all journalist enquiries in October contained the keyword ‘property’. It was an even spread among the media types, with 36% coming from Consumer Media, 34% from National Newspaper/Current Affairs and 22% from Trade/Business/Professional media. Requests varied from seeking mortgage/property experts to case studies of first-time buyers to information on whether house prices would crash next year.

The Journalist Enquiry Service as a whole for October was used predominately by Consumer Media (35%) followed by National Newspaper/Current Affairs (24%) and then Trade/Business/Professional Media (18%). Staff journalists make up just over a half of users, at 55%, with freelance journalists back at 24%. Enquiries are predominately for a Spokesperson or Expert (35%) with Information for an Article at 24%, Review Products just behind on 22% and then Personal Case Study on 10%. Six of the top ten outlets using the service are national press.

November is likely to see Christmas requests increase even further while the cost-of-living crisis continues to be topical and should prove popular again with the Manufacturing, Engineering & Energy category as well as Personal Finance and Business & Finance. Charity sector PRs could be in demand in the next few weeks with Movember and Alcohol Awareness Week from 15 to 21 November. The ResponseSource Journalist Enquiry Service team also expect to see a significant amount of requests around Black Friday (25 November) which should see a spike for the Retail & Fashion category.

Want to receive requests like these from journalists writing about your topics of interest and expertise? Check out these 6 reasons to stop searching #JournoRequest and start using the Journalist Enquiry Service.

The Good PR Pitching Guide

The Good Pitching Guide for PRs

Bad news first: there is no one set of rules for successful pitching into the UK media.

The good news: most journalists are very open and upfront about the kind of pitches they are interested in receiving from PRs.

Here are seven very specific requests, tips and ‘more please’s from journalists featured in our Vuelio Media Bulletin – take note on how to give good pitch to journalists writing about general lifestyle topics, science, health, sport, disability, inequality, psychology and more.

How to pitch to Angela Malin, editor-in-chief of About Time Magazine and They Started It podcaster

‘Email me! Always. With a succinct subject line. Please don’t call me, it freaks me out. And only WhatsApp in an emergency (is there ever really an emergency in lifestyle journalism?).’

Read the full interview with Angelica on her topics of interest and what went into her book ‘Unattached: Essays on Singlehood’.

Punteha van Terheyden, Lacuna Voices editor and freelance journalist

‘Please email me directly. And if I’m not on your subscriber list for real life case studies and press releases (women’s interest, health, legal, relationships, etc.), please add me! You can see my portfolio of articles on my website.’

Read the full interview for even more pitching tips from Punteha, author of ‘The 10-Point Pitching Plan’.

Lydia Wilkins, freelance journalist and podcaster with Conscious Being magazine

‘The best way to get in touch with a story or other opportunities is to not email me, but to wait for specific callouts that I post on Twitter.

‘My inbox is… messy at the best of times, and things get lost, technology being technology. Twitter means I can reply as quickly as I can.’

Read the full interview for Lydia’s thoughts on diversity in journalism and inclusivity in storytelling as well as information on her book ‘The Autism Friendly Cook Book’.

Henry Gee, Nature’s senior editor, biology

‘You can contact me through my book website. My agent is Jill Grinberg at Jill Grinberg Literary Management – you can email her through the same web page.’

Read the full interview for more on Henry’s experiences throughout his 30 years in science publishing as well as information on his book ‘A (Very) Short History of Life on Earth’.

Dr Josephine Perry, Cycling Weekly features writer, freelance journalist and sports and performance psychologist

‘I love getting story ideas or great case studies. I’m always looking for interesting things happening in sport, high performance or psychology. Any books on high performance or those written by athletes are great to receive for my website review section. Email me, or find me tweeting (far too much) @josephineperry.’

Read the full interview for advice on being successful in all your endeavours (including pitching to the media) as Dr Josephine talks about her book ‘The Ten Pillars of Success: Secret Strategies of High Achievers’.

Saba Salman, Community Living editor and freelance journalist

‘I’m interested in reporting the experiences and talking to people we rarely hear from, like someone who has a profound disability, or their family, or health and care support staff. I’m also interested in covering the stories of people for whom the cost-of-living might be harsher because they face multiple barriers or disadvantage, for example, due to race and disability.’

Read the full interview to find out more about Saba’s reporting of the cost-of-living crisis and disability issues for outlets including The Guardian, The Independent and Byline Times.

Sophie Smith Galer, senior news reporter for VICE

‘I’ll be honest – it is very rare that my stories come from press releases. But if you have something connected to gender violence, health misinformation, online extremism or the climate crisis and it’s about something going on in Europe, the Middle East or Africa you can email me.’

Read the full interview for how Sophia utilises TikTok as a reporting and sourcing tool and her book ‘Losing It: Sex Education for the 21st Century’.

Find out more about all of these journalists with the Vuelio Media Database and keep up with movements across the UK media by signing up to the twice-weekly Media Bulletin for PRs and journalists.

Even more tips on pitching to the UK media can be found in our white paper ‘How to Pitch to Journalists’ – download it here.

How to support your staff during the cost-of-living crisis

How to support your staff throughout the cost-of-living crisis

This is a guest post from Laura Oliphant, CEO of Stand, on what companies can be doing during the cost of living crisis.

Any help given to staff during situations like Covid and the cost-of-living crisis needs to be part of a positive and genuine work culture. As we enter the tougher winter months and energy and food prices soar, companies need to ramp up their employee support, going beyond free drinks and gift vouchers. Support has to be meaningful – nothing lands as badly as a token gesture, or support not awarded fairly across the business.

At Stand we aim to support our team from the day they start work with us, but as the cost of living continues to rise, we recognised more was needed. We decided to give a one-off payment to our staff. £800 split across two payments in October and January 2023 for those earning up to £30,000, and £500 for those earning over £30,000. Feedback on the payment was universally well received, particularly because it was announced months before government support was confirmed.

Alongside financial help, we introduced a number of smaller gestures in the office, including increased fruit and snacks, and additional breakfast supplies.

But support for teams must go beyond one-off gestures. We are constantly challenging ourselves to come up with new ways to show our team they are valued. We understand life can be tough, especially during times like Covid. After three lockdowns and other restrictions of the pandemic, we wanted to give our team better balance at work. Initially, we trialled a nine-day fortnight where every two weeks, everyone at Stand had an off day to spend how they wish. This has now been adapted into a 1pm Friday finish where we are encouraging our team to start their weekend early, or use the afternoon to do something creative or good for their wellbeing.

Wellbeing is particularly important for us at Stand. In addition to our annual £250 wellbeing allowance, we have trained mental health first aiders, free counselling and discounted gym membership and equipment through our private health cover. Everyone has a day off on their birthday, 2.5 volunteering days, creative time off to seek inspiration and the chance to take a sabbatical after three years of service.

The most important advice I can give alongside consistency and fairness, is introducing support and benefits that are co-created. Listen to feedback and try to read the room so you introduce support before people say they need help. But also have realistic expectations. Having a positive culture, a strong suite of benefits and giving extra support is not a silver bullet to recruitment and staff retention, but it is the right thing to do.

For more on the cost-of-living crisis and its impact on the PR and communications industries and their audiences, download our white paper Communicating the cost-of-living crisis… A guide for charities and the third sector.  

Digital PR with Vuelio

4 tips for mastering digital PR

PR has changed a lot since the early days of clippings books, printed features lists and heavy media directories either weighing down office shelves or stacked up under desks.

If you are very early in your PR career, you might not know what any of those very 80s/90s extremely cumbersome things even are – and lucky for you, you don’t have to. We are now firmly in the era of digital PR, so here is advice from Connective3’s guide to digital PR to help you navigate this Brave New World and nail it, too.

Download the full Digital PR Starter Pack from Connective3.

1) Learn from the best

The wonderful thing about working in the creative industries is that inspiration can come from anywhere – but industry-based inspo is particularly useful.

Keep up with big news happening in the wider PR, marketing, comms and media industry by signing up for newsletters from outlets like PRWeek, Campaign, The Drum and Vuelio to make sure you are always in the loop.

Want extra insight from industry leaders? Some extra advice from us – check out these 10 Top UK PR Blogs regularly sharing takes on new campaigns from big brands, as well as emerging trends you need to be aware of. And even digital PRs can benefit from more traditional publication formats – here are the best books for PR professionals to read.

2) Brainstorm

Blank pieces of paper, empty whiteboards and the open expectant faces of colleagues and clients – terrifying and not exactly conducive to creative thinking and ideation.

Connective3 recommend breaking down your brief before diving headlong into brainstorming. Remember at school when teachers would recommend reading all of the questions before starting your answer? Same thing here – decide where to start by reading over the key information first and keep your ‘why’ at the centre of your mind. Remember that no idea is ‘bad’ and try different approaches – writing, talking, different team combinations and session formats.

3) Download some data

Data can not only back up the points you are looking to hit in campaigns or content but can also help during the planning and post-campaign measurement phase.

Connective3 has suggestions for data sources you can tap including the Office for National Statistics (ONS), Freedom of Information Requests (FOIs) and YouGov while we can also recommend Media Monitoring (we happen to have that) to see how different media channels are reporting on your topics of interest. Social listening tools like Pulsar can also track the online conversations of your intended audiences.

4) Newsjack

With advice from industry greats, knowledge of what is happening in the wider industry, good ideas and decent data, it is time to find a hook for your story. Newsjacking, also known as reactive PR, is a useful skill for connecting your message to an issue already in the minds of the public and being covered by the media.

The Digital PR Starter Pack has a full list of Dos and Don’ts to take note of before you start newsjacking, but the basics just happen to be the building blocks of PR.

Back in the analogue days, much was done with press releases and/or the offering of expertise. Digitalisation has not changed this as a PR approach, especially for newsjacking.
Ready a calendar of events and awareness days happening throughout the year that campaigns can be pinned to. Alongside your calendar, prepare press releases with useful hooks and relevant links to the news you are hitching your story to as well as information journalists, broadcasters and influencers will need when reporting. Finally, ensure you share your releases with those who will find them useful – a media database can help.

Expertise is a valuable commodity for the media – in addition to the trusty press release, there are other online options for offering it out. Services like the ResponseSource Journalist Enquiry Service enable PRs to connect with journalists asking for expert comment in specific niches, with no need for dragging out those dusty media directories of old.

Check out more advice from Connective3 in the Digital PR Starter Pack