Consistency in a crisis

The disruption caused by COVID-19 is extreme and creating an intense challenge for every business and the PR and Communications teams who must keep stakeholders up to date with a constantly changing news agenda when working arrangements might have to change.

We’re here to support you in maintaining the effectiveness of communications even if you may have to work remotely. The Vuelio platform provides monitoring, messaging and engagement accessible from a single, secure cloud-based platform which means multiple users can work from, and coordinate all they do, wherever they might be working.

We have comprehensive systems in place to provide service continuity at all times, including in this instance to manage the potential effects of the COVID-19 outbreak. As part of this, we regularly review all business operations from supply chain, IT to personnel with robust contingency measures in place that avoid interruption to service. This has included testing our systems to evaluate potential risk and impact to our people.

Our software and the databases they rely on are cloud-based, meaning they can be accessed securely from remote locations. Our team can also access and provide customer and maintenance support remotely, while a system of on-call rotations ensures support is sustained should some of the team fall ill and allows for uninterrupted service while allowing team members time to recover.

If you have any concerns, please don’t hesitate to get in touch with the team.