Transport for London last week announced it will not renew Uber’s private hire operator licence after its current licence expires on 30 September. While there will be a stay of execution to allow for the ...

Artificial Intelligence is very much in the zeitgeist – building on 2016’s love of #BigData, AI is now the industry buzzword and it’s already making us better at PR. We haven’t quite reached the level ...

One of the world’s biggest PR agencies is seemingly in freefall, so what should Bell Pottinger do now? Last week was catastrophic for Bell Pottinger – its CEO quit, the PRCA expelled and banned it, ...

September is a good month for PR – it’s a time to get back to work and put the ‘dog days of summer’ well and truly behind us. This is a good thing because August ...

As PR professionals you might think we’re already up to our eyes in data but when you compare our industry to our colleagues in marketing, we’re barely scraping the surface. The fact is, in difficult ...

Shares in Snap continue to decline after recently announcing missed targets on growth vs estimates. So, at a time when the company should be cosying up to Wall Street and reassuring investors, the last thing ...

If you managed the comms department of a lower league football club, would you ask the local newspaper (a news organisation that is genuinely interested in writing about you) to pay for one-to-one access to ...

One of the first rules of successful communications management is that the comms professional should never become the story. And so it is perhaps unfortunate that the names Sean Spicer, Andy Coulson and Alastair Campbell ...

Business leaders need to bin their use of impenetrable business jargon if they want to better engage the general public according to a recent report conducted by the Confederation of British Industry (CBI), PR company ...

Want to deflect a little social media heat away from your brand? How about letting a smart, polite and socially-savvy teenager run your Twitter account for the day? That’s exactly what embattled train operator Southern ...

Uber may have disrupted the way we get from A to B but there is nothing new about the way the company allegedly conducted its everyday business operations. Allegations of sexism and high profile executive ...

Sometimes things happen in life that are so terrible, adding a little PR spin is perhaps the worst thing a PR pro can do. In situations like this, the best thing anyone can do is ...

The Cannes Lions International Festival of Creativity is often referred to as the Oscars of the advertising industry. It’s an opportunity for every adman, PR pro and associated media darling to put on their best ...

My experience of Uber, the disruptive car sharing app (essentially a taxi service for the 21st century), is largely a positive one. With just the odd exception, I’ve found Uber drivers to be courteous, their ...

So what went so wrong for a party which had the support of the majority of the British press and a commanding lead in the polls? OK, there are many reasons why people voted (for ...

Automation and customer engagement is big news in social media circles but sometimes it comes back to bite the brands that try and take advantage of it.  Naïve social media managers, hoping to inspire a ...

“Authenticity” was a bit of a political buzzword just a few months ago. No matter what you thought about politicians like Nigel Farage or Jeremy Corbyn – there could be no doubting their authenticity. They ...

A recent report in PR Week suggested that nearly 60 percent of PR professionals questioned in a survey had suffered from poor mental health. This figure has risen significantly when compared to a similar survey taken ...

The charity sector is a gift to budding PR pros and content marketers. Unlike other “business” sectors where content might yield very little “human interest”, the content available to the charity sector almost writes itself. ...

With seven weeks to go before Theresa May’s snap election, newspapers, brands and high profile influencers are all pinning their badges of allegiance to various political parties and ideals – with the exception of one ...