Greater Anglia

The Challenge

Before Vuelio, we were collating press coverage manually, reading everything individually and producing our own analysis – it was a hugely time-consuming process. Now, Vuelio has freed up our time so we can focus on the PR we want to do.

The Solution

Vuelio has given us to ability to do a number of things on one platform.

We distribute press releases, which makes things much easier to send out, and the monitoring allows us to track our coverage back to the releases – it’s seamless. The distribution is also great for sending out pictures and video, and allows us to see who is opening and not opening releases, so we can better manage our follow up.

“Vuelio is a really useful, efficient and smart way of distributing press releases, tracking enquiries and analysing our coverage.” – Juliette Maxam, Media Manager, Greater Anglia

One of the best features is the media analysis and reporting – it is so flexible and allows us to drill down into so many different topic areas and analyse enquiries. Also, the charts are presented clearly in the graphic dashboard and we can customise different parts. So, with things like sentiment, we can tweak individual articles, which is much quicker than having to do each one manually (like we did before).

The reporting function is useful for a number of reasons, from when we’re internally asked how well a particular release or campaign has done, for example the new range of trains, to creating regular reports for different teams. And, because we can tag all our coverage, it allows us to easily report on different areas, like competitors.

We also use Vuelio to log press enquiries, giving us a record of what we did in the past. The media team finds it particularly useful as they can easily see what (and when) previous enquiries were made.

And we use Canvas, which we really like – it allows us to quickly and easily send a single link out with all our coverage in one place.

Joining Vuelio

With Vuelio, everything is all in one place, and everything is connected. We can see how much coverage we’re getting and for what releases, which will ultimately make planning future campaigns more successful.

The whole process of joining Vuelio, from our first point of contact, was really good. The Vuelio team worked really hard, especially as I feel like we were really demanding with what we wanted. The set up was also great; one of our requirements has been face-to-face customer support and that’s what’s happened – which is really important for us.